ReScore Reviews™ (18)

ReScore
Overall Rating 4.6666628/5Overall Rating 4.6666628/5Overall Rating 4.6666628/5Overall Rating 4.6666628/5rating 4.6666628
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
94% Would Recommend
100% Business Response
Latest Review about 12 hours ago
Frank C. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always looking out for you"
What else can i say
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/18/2017 11:01 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/18/2017

Thank You Frank for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Donald S. ReScore Review on 08/18/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"reach out"
I thought the quickness of reply was great along with suggestions on how to right the situation!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/17/2017 11:15 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"oil change"
sloppy.. hope it was the strike
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/17/2017 11:15 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/17/2017

I apologize Donald for the experience you encountered in the dealership. I will have my manager reach out to discuss this issue more. 

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Rita G. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ettleson is a Great Dealership!"
From the front sales to the service department, the employees are there for the customer! Always courteous and respectful.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/15/2017 10:08 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/16/2017

Thank You Rita for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
INGO S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Great Service advisor"
As always I received great service and Ryan is top notch.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/15/2017 12:02 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/15/2017

Thank You Ingo for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone & Everything "
Definitely
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/13/2017 06:28 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/14/2017

Thank You for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome!!"
The workers are so friendly and helpful. I did not have to wait a long time to get the recalls fixed on my car. I would recommend this dealership to a friend anytime!!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/11/2017 04:57 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/14/2017

Thank You for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Laura G. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely"
Yes
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/09/2017 06:45 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/11/2017

Thank You Laura for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Nadezda A. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and recall resolution."
All went well. Service staff was professional and helpful.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/09/2017 05:59 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/11/2017

Thank You Nadezda for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Michael S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and professional"
work done fast and vechicle spotless
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/09/2017 06:39 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/09/2017

Thank You Michael for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Sandra B. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai review"
Friendly, quick service and nice waiting room. Never had a problem with my service appointments.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/08/2017 07:03 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/09/2017

Thank You Sandra for rating us!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 08/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Facility could use an upgrade. "
Have the extended warranty and was the main reason for taking it back to the dealer but would not have routine maintenance done at the dealer due to the high cost. As far as the work that was needed on my vehicle, I am satisfied that it was covered on the warranty and taken care of in a timely manner.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/08/2017 11:40 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/08/2017

Thank You Thomas for rating us!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Ernest O. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent"
Courteous service and environment.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/07/2017 06:43 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/07/2017

Thank You Ernest for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Jennifer W. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone was very friendly."
Been there a few times & everyone is very nice & helpful.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/07/2017 05:35 AM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/07/2017

Thank You Jennifer for rating us!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Grazyna J. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Waited 45 minutes only on Friday morning
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/05/2017 06:52 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/07/2017

Thank You Grazyna for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Frances P. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"appointment time is honored"
great dealership
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 08/05/2017 06:01 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/07/2017

Thank You Frances for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Carolyn S. on 08/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change in Record Time"
My recent oil change was completed in about a half hour. Can't wait for new facility as waiting area leaves something to be desired with today's world.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/05/2017 04:42 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/07/2017

Thank You Carolyn for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine service"
Service is always prompt and efficient. Service writer explains everything clearly, and so far, have not been pushed to purchase anything I don't need.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 08/04/2017 11:28 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/07/2017

Thank You for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Verified Customer on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent and professional service "
Excellent
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 07/25/2017
Service Type: Maintenance
Review Created: 08/03/2017 06:18 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/04/2017

Thank You for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Pamela C. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pam C."
Everything went very smoothly and in a timely manner.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 08/03/2017 05:00 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/04/2017

Thank You Pam for taking the time to respond!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
Sally C. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always treated kindly and professionally"
most defenitly
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 08/03/2017 02:22 PM
Danielle L G., Customer Service at Ettleson Hyundai responded on 08/04/2017

Thank You Sally for taking the time to respond!!!! We appreciate you being apart of our family here at Ettleson Hyundai!!!!

Danielle Gutierrez
Customer Service 
Ettleson Hyundai 
708-491-0200
daniellegutierrez@ettleson.com
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