Pronto Auto Care


Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49

41 Reviews

90% Would Recommend
Latest Review 7 months ago

Sushant P. on 01/25/2017
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Sushant said the service advisor was honest, and they finished in a timely manner.
Vehicle: Honda Civic
Category: Service
Service Date: 01/21/2017
Review Created: 01/25/2017
This review was collected via phone interview by Customer Research Inc.
Paige W. on 01/24/2017
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Paige said the business always answers all of her questions and they are very helpful.
Vehicle: Ford Escape
Category: Service
Service Date: 01/20/2017
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
Omar M. on 01/23/2017
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Omar said the service was good. The technician who assisted him was helpful.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 01/19/2017
Review Created: 01/23/2017
This review was collected via phone interview by Customer Research Inc.
Mark J. on 01/18/2017
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Mark said it took longer than he hoped but the staff is good.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 01/16/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Bruce W. on 01/18/2017
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Bruce said they had to go through two transmissions because the first one was bad but the end result is good. Omar went above and beyond and smoothed things out and provided his wife with a loaner vehicle. The materials that were used before were not good. He has used them before.
Vehicle: Ford Expedition
Category: Service
Service Date: 12/24/2016
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Ards A. on 01/17/2017
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Ards said this business has great service.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 01/16/2017
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Ronald T. on 01/17/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Ronald said they didn't fix the problem and they overcharged him. The vehicle's brakes were not fixed and it put his grandsons life in danger. He feels like he was duped because he went to speak with them and he didn't get an apology. He would not recommend them for reasons stated.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 12/30/2016
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Abidi S. on 01/17/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Abidi said the business did not want to give him his vehicle. He had to get a cashier's check in order to get his vehicle. He got his vehicle back but, he would not recommend the business for service. He said they are cheaters.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 12/30/2016
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Eric M. on 01/10/2017
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Eric said they provided quality service.
Vehicle: Acura TL
Category: Service
Service Date: 01/03/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Ambar D. on 01/10/2017
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Ambar said the staff at this business were good with everything.
Vehicle: Honda Civic
Category: Service
Service Date: 01/04/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Susan O. on 12/27/2016
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Susan they did well and they were good.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 12/24/2016
Review Created: 12/27/2016
This review was collected via phone interview by Customer Research Inc.
John W. on 12/23/2016
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John said this business did everything he asked. There were no problems.
Vehicle: Lexus ES 350
Category: Service
Service Date: 12/19/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Oscar N. on 12/23/2016
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Oscar said they did really well.
Vehicle: MINI Cooper
Category: Service
Service Date: 12/19/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Jim F. on 12/21/2016
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Jim said the business was good, but their price was a little too much.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/14/2016
Review Created: 12/21/2016
This review was collected via phone interview by Customer Research Inc.
Alan Y. on 12/21/2016
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Alan said this business provided him with good and fast service.
Vehicle: Lexus ES 300h
Category: Service
Service Date: 12/14/2016
Review Created: 12/21/2016
This review was collected via phone interview by Customer Research Inc.
Cameron B. on 12/17/2016
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Cameron said the business was good at what they did.
Vehicle: Honda Civic
Category: Service
Service Date: 11/11/2016
Review Created: 12/17/2016
This review was collected via phone interview by Customer Research Inc.
Laudri A. on 12/17/2016
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Laudri said this business gives the best service for a good price.
Vehicle: Honda Accord
Category: Service
Service Date: 11/12/2016
Review Created: 12/17/2016
This review was collected via phone interview by Customer Research Inc.
Letesha S. on 12/14/2016
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Letesha said this business was timely, the staff was professional and they got her in and out as fast as she needed. Omar was awesome and Esther, the clerk, was really nice.
Vehicle: Mazda CX-7
Category: Service
Service Date: 12/07/2016
Review Created: 12/14/2016
This review was collected via phone interview by Customer Research Inc.
Ammar A. at Pronto Auto Care responded on 12/16/2016

Thanks Letesha for your kind words. We are glad you are happy with our services. Happy Holidays!

Charkine W. on 12/13/2016
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Charkine said they did not have the oil she wanted, so she let them use a substitute. They were very receptive to last minute visits.
Vehicle: RAM Pickup
Category: Service
Service Date: 11/19/2016
Review Created: 12/13/2016
This review was collected via phone interview by Customer Research Inc.
Ammar A. at Pronto Auto Care responded on 12/16/2016

Sorry we didn't have the oil you wanted at hand. We appoligize for the inconvenience. We hope you were content with our services.

Ammar A. at Pronto Auto Care responded on 12/16/2016

Happy Holidays!!

Lance W. on 12/07/2016
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Lance said the business was good, and he would recommend them for service.
Vehicle: Mazda Protege
Category: Service
Service Date: 11/28/2016
Review Created: 12/07/2016
This review was collected via phone interview by Customer Research Inc.
Ammar A. at Pronto Auto Care responded on 12/16/2016

Thank you for your kind words Mr. Wayman.

Ammar A. at Pronto Auto Care responded on 12/16/2016

Happy Holidays!!

Displaying Review 1 - 20 of 41 in total