European Auto Garage


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

76 Reviews

99% Would Recommend
93% Business Response
Latest Review 3 days ago
Omar M. on 05/27/2017
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Omar said the business provides fast, courteous service.
Vehicle: BMW 328xi
Category: Service
Service Date: 05/24/2017
Review Created: 05/27/2017
This review was collected via phone interview by Customer Research Inc.
Daniel B. on 05/26/2017
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"Excellent service for a fair price"
European auto garage gave me an oil change using Bmw oil and filter for $5 more than the oil and filter would have cost me at the Bmw dealership without the labor. They explain service recommendations without being pushy and are all around pleasant to deal with.
Vehicle: BMW 335d
Service Date: 05/25/2017
Review Created: 05/26/2017 01:19 AM
Rich D. at European Auto Garage responded on 05/26/2017

Thank you Daniel!  We strive to be the #1 choice, for East Tennessee European car owners.  Thanks for the opportunity to service your vehicle and show you what we do.  We really appreciate your business.

The Team at European Auto Garage
(865) 862-5270
David M. on 05/26/2017
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David said they have been taking care of him since day one.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 05/25/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Robert W. on 05/25/2017
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"An amazing garage with expert mechanics."
Had a Flash done on my BMW & runs great! An amazing shop with smart & friendly folks who know their cars.
Vehicle: BMW 335i
Service Date: 05/24/2017
Review Created: 05/25/2017 06:37 AM
Rich D. at European Auto Garage responded on 05/25/2017

Thank you Robert!

We really appreciate your business! and look forward to servicing your vehicle in the future.

The Team at European Auto Garage
(865) 862-5270
Jim C. on 05/24/2017
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"Impressed"
This was my first visit. The facility was very nice!!! People were prompt, courteous and professional! Very pleased!!
Vehicle: BMW 840Ci
Service Date: 05/22/2017
Review Created: 05/24/2017 08:33 AM
Rich D. at European Auto Garage responded on 05/24/2017

Thank you Jim!  We are happy for the opportunity to service your vehicle.  We really appreciate your business!

The Team at European Auto Garage

(865) 862-5270
Fred F. on 05/24/2017
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"Owner and staff"
Awesome, as always.
Vehicle: Mercedes-Benz E350
Service Date: 05/22/2017
Review Created: 05/24/2017 06:07 AM
Rich D. at European Auto Garage responded on 05/26/2017

Thank you Fred!  We really appreciate your business!

The Team at European Auto Garage
(865) 862-5270
Adam C. on 05/24/2017
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Adam said he was very satisfied with what this business did for him.
Vehicle: Audi A6
Category: Service
Service Date: 04/10/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Rich D. at European Auto Garage responded on 05/26/2017

Thank you Adam! We aim to please! Glad you are happy.  We really appreciate your business.

The Team at European Auto Garage
(865) 862-5270
Steven G. on 05/20/2017
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Steven said they were excellent and the price was good.
Vehicle: BMW 128i
Category: Service
Service Date: 05/19/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Rich D. at European Auto Garage responded on 05/26/2017

Thank you Steven!!
We really appreciate your business!

The Team at European Auto Garage
(865) 862-5270
Josh R. on 05/19/2017
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Josh said the business finished his vehicle really quickly. They were accurate. The communication was good throughout the day.
Vehicle: BMW 745i
Category: Service
Service Date: 05/15/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Rich D. at European Auto Garage responded on 05/26/2017

Thank you Josh!  Looks like our hard work and dedication is paying off, and customer's like yourself like what we are doing.
We really appreciate your business!

European Auto Garage

(865) 862-5270
Ross T. on 05/12/2017
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Ross said his vehicle is still having the same problem. He has taken his vehicle to this business 3 times for the same problem. He keeps paying them money but they still have not fixed the issue. Up until this point he has been happy with them.
Vehicle: BMW 325i
Category: Service
Service Date: 04/20/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Rich D. at European Auto Garage responded on 05/26/2017

Thank you Ross!  We really appreciate your business!  

The Team at European Auto Garage
(865) 862-5270
M.B. S. on 05/12/2017
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M.B. said the customer service was great. They answered the phone when she called and they were willing to help her.
Vehicle: BMW X5
Category: Service
Service Date: 05/09/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Rich D. at European Auto Garage responded on 05/15/2017

Thank you!  We really appreciate your business, and are happy to help!

The Team at European Auto Garage
(865) 862-5270
Margaret M. on 05/11/2017
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"First time customer"
Very pleased with my first service using European Auto Garage. Prompt service and reasonably priced. Will definitely be using again.
Vehicle: BMW 335is
Service Date: 05/09/2017
Review Created: 05/11/2017 01:19 PM
Rich D. at European Auto Garage responded on 05/12/2017

Thank you Margaret!
We really appreciate your business!

The Team at European Auto Garage
(865) 862-5270
Ashley B. on 05/11/2017
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"Great service and love Jade!"
Jade is the absolute sweetest and I always get great service!!
Vehicle: BMW 525i
Service Date: 04/28/2017
Review Created: 05/11/2017 10:08 AM
Rich D. at European Auto Garage responded on 05/11/2017

Thank you Ashley!  We love Jade too!
We really appreciate your business!

The Team at European Auto Garage
(865) 862-5270
Kay F. on 05/10/2017
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"recent service May 9, 2017"
Great service, honest, friendly, knowledgeable & more
Vehicle: BMW 528i
Service Date: 05/09/2017
Review Created: 05/10/2017 11:32 AM
Rich D. at European Auto Garage responded on 05/11/2017

Thank you Kay!
Glad to hear our hard work pays off! We really appreciate your business, and look forward to working with you in the future!

The Team at European Auto Garage
(865) 862-5270
Dale B. on 05/10/2017
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"Service oil/change. "
Friendly courteous staff. Thorough inspection.
Vehicle: Porsche Boxster
Service Date: 05/09/2017
Review Created: 05/10/2017 09:36 AM
Rich D. at European Auto Garage responded on 05/10/2017

Thank you Dale!
We really appreciate your business! Glad you like our inspection tool!

The Team at European Auto Garage
(865) 862-5270
Timothy F. on 05/09/2017
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"Replace 4 tires"
2nd visit to EAG, and once again, they exceed expectations. Will continue using them for service in the future
Vehicle: Jeep Cherokee
Service Date: 05/08/2017
Review Created: 05/09/2017 05:08 AM
Rich D. at European Auto Garage responded on 05/09/2017

Thank you Timothy!
Glad to hear our effort to provide excellent service is working!
We really appreciate your business!

The Team at European Auto Garage
(865) 862-5270
Michael P. on 05/09/2017
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"Great personnel, people that know what they are doing!!"
Great job
Vehicle: Mercedes-Benz E350
Service Date: 05/08/2017
Review Created: 05/09/2017 03:13 AM
Rich D. at European Auto Garage responded on 05/09/2017

Thank you Michael!
Happy to hear that it shows; the level of skill and professionalism our team possesses. We are dedicated to great customer service and training of our technicians.
Thanks again for your business!

The Team at European Auto Garage
(865) 862-5270
Mike W. on 05/09/2017
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Mike said it was good, quick service.
Category: Service
Service Date: 05/02/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Kevin C. on 05/08/2017
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"Great work, quick, within what I thought it would cost"
Great communication on what is needed and provided different options depending on desired amount to spend
Vehicle: Ford Mustang
Service Date: 05/06/2017
Review Created: 05/08/2017 04:41 AM
Rich D. at European Auto Garage responded on 05/08/2017

Thank you Kevin! 
We really appreciate your trust, confidence, and business! Rich really loves working on all the cool things you bring us!

The Team at European Auto Garage
(865) 862-5270
Keith G. on 05/06/2017
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"Repair"
Awesome! They always exceed my expectations!
Vehicle: BMW M3
Service Date: 04/27/2017
Review Created: 05/06/2017 06:22 AM
Rich D. at European Auto Garage responded on 05/08/2017

Thank you Keith!  
We are happy to hear your response!  It's great to know that all our hard work, to become Knoxville's #1 Dealer Alternative, is working!  We really appreciate your business!

The Team at European Auto Garage
(865) 862-5270
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