European Collision Center

Reviews (330)

rating 4.82097rating 4.82097rating 4.82097rating 4.82097rating 4.82097

Recommend?
99%

180 12th Street
San Francisco, CA 94103
(415) 551-9700
About Everyone at European Collision understands that you have a choice by law where to take your vehicle for repairs. We appreciate you giving us the opportunity to earn your business. We want to provide the best service and quality possible.

Latest Reviews for European Collision Center

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Vu H. in California on 03/11/2013
Vu said the business did a very great job.
Category: Collision
Review Created: 03/11/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Glen B. in California on 03/11/2013
Glen said this business was wonderful and the customer service was excellent. He said Owen kept him informed and he would refer people to work with him.
Category: Collision
Review Created: 03/11/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Eric W. in California on 03/09/2013
Eric stated that the business was the best business he has ever dealt with and he will be returning in the future.
Category: Collision
Review Created: 03/09/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Daniel H. in California on 03/09/2013
Daniel said everything went very smoothly. They took care of everything, they kept him adequately informed during the repair process, the price was straightforward and the quality of service was good.
Category: Collision
Review Created: 03/09/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Gabriel said his experience was great.
Category: Collision
Review Created: 03/01/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Verified by SureCritic
Stephanie B. in CA on 02/22/2013
Stephanie said she was satisfied with the work they performed on her vehicle, but the communication was not what she expected it to be. She had to call them to get updates about the status of her vehicle, they did not call her. Her vehicle was ready 7 days later than promised because there was a part delay. They never called to inform her about the delay. When she called the business and spoke with the technician about the status of her vehicle he would tell her one thing and later another technician would tell her something different. She said it seemed like they weren't keeping her records in the computer up to date.
Category: Collision
Review Created: 02/22/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Eugene M. on 02/22/2013
Eugene said the quality of the body work was great. He said there was no promised time for his vehicle. He liked the interaction with his case handler, Sergio. It was all good. This is a very nice business.
Category: Collision
Review Created: 02/22/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Justin D. in CA on 02/20/2013
Justin said this business's customer service was good. They were responsive, gave an accurate estimate, and got his vehicle back to him on time.
Category: Collision
Review Created: 02/20/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Darren B. on 02/19/2013
Darren said this business took care of everything right away.
Category: Collision
Review Created: 02/19/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Shafiq A. on 02/15/2013
Shafiq said this facility provides good customer service, but their prices are a little higher than other locations. The estimator was an excellent guy.
Category: Collision
Review Created: 02/15/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 21 - 30 of 330 in total
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