business image

Evans Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,703 Reviews)
92

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Evans Automotive Service Center, inc
Is a locally owned and operated full-service auto repair. We are dedicated to providing honest, quality service to all our customers. Take a look at some of our customer reviews, and then give us a call!
Evans Automotive Service Center, inc
Is a locally owned and operated full-service auto repair. We are dedicated to providing honest, quality service to all our customers. Take a look at some of our customer reviews, and then give us a call!

We would like to be your new automotive repair shop! Our goal is to give every customer quality repairs at a fair price.
...more

Categories
Auto Repair, Oil Change, Diesel Services
Contact
(850) 455-7374

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
11225 Lillian Hwy Pensacola, FL 32506
Evans Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,703 Reviews)

VB
gravatar
VASANT B.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/25/2014
verified customerVerified Customer
over charging and preying on ignorance
I would choose to rate after my issue has been resolved, but i have to so this is what i have to do. I was told that the fault on my check engine light was due to a faulty or bad camshaft position sensor, a $30-50 dollar part, but instead you want to change my whole distributor and charge around $325 for parts a labor?! I consider that criminal exploitation. That is praying on peoples ignorance, and i will not be victimized. That's just one of the many overcharging issues for parts. Really parts and labor for a fuel filter, $68, for an acdelco part for $12 and a 30 minute fix at most?! Then when i decide not to get the work done and pay out for the diagnostic I find later a Hazmat charge for $8.45. I seriously doubt that any of my diagnostic work or inspection of my vehicle required the handling or disposing of any hazardous material. To me that just sounds like your adding charges because you want to make a few more dollars.
Not Recommended
Pauline E. from Evans Automotive responded on 05/27/2014 11:38 AM

Hello Miss Vasant, my name is Curtis Evans and i am the owner. I reviewed your invoice and would like to say thank you for your review. I take each review very serious. I see you brought in because you had a check eng light on and it sometimes will not start and when it does it shutters under acceleration and sounds like belts are loose. The distributer is the cam sensor, the distributor is a know failure with that type of vehicle. It wobbles on the inside and makes the cam sensor go bad. That is why we recommended the distributor. We also noticed you needed spark plugs and ignition wires, fuel filter, air filter and wiper blades. We are AAA,Napa and Oreillys Auto Care Center that gives 2 yrs or 24,000 mile warranty that is nationwide. The Hazmat and shop supply fees are fees charge by all shops in Florida. WE Thank You for your service in the Military. 

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