ReScore Reviews™ (8)

ReScore
Overall Rating 3.2500025/5Overall Rating 3.2500025/5Overall Rating 3.2500025/5rating 3.2500025rating 3.2500025
Original
Overall Rating 1.875/5rating 1.875rating 1.875rating 1.875rating 1.875
94% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Patrick G. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Always a smooth operation when I am there.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/23/2017
Service Type: Repair
Review Created: 04/27/2017 09:37 AM
Customer C. at Fairfax Hyundai responded on 04/27/2017

Dear Patrick, We wanted to Thank you for the awesome review and recommendation.
Our goal is to give great customer service to our Hyundai family!

Hope to see you soon!
Customer Care Representative
Fairfax Hyundai
703-352-0444

Verified Customer on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Service was quick and service representative was personable, knowledgeable, and efficient.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/27/2017 06:29 AM
Customer C. at Fairfax Hyundai responded on 04/27/2017

Dear Paul, We wanted to Thank you for the awesome review and recommendation.
Our goal is to give great customer service to our Hyundai family!

Hope to see you soon!
Customer Care Representative
Fairfax Hyundai
703-352-0444

David G. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A"
Staff very friendly
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/23/2017
Service Type: Maintenance
Review Created: 04/26/2017 04:18 PM
Customer C. at Fairfax Hyundai responded on 04/27/2017

Good Morning Mr.Goldfield,
   We would like to thank you for such an amazing review and recommendation. Our number 1 priorty is to make sure we give the best Customer Service to our Fairfax Hyundai family.
   Hope to see you soon,
Sincerly Customer Care Representative
Fairfax Hyundai
(703)-352-0444

Sarkis D. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very friendly dealer dealership "
excelent dealer ship
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/26/2017 03:50 PM
Customer C. at Fairfax Hyundai responded on 04/27/2017

Dear Sarkis We wanted to Thank you for the awesome review and recommendation.
Our goal is to give great customer service to our Hyundai family!

Hope to see you soon!
Customer Care Representative
Fairfax Hyundai 
703-352-0444

Steven B. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Free"
Free
Vehicle: 2006 Hyundai Elantra
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/26/2017 12:20 PM
Customer C. at Fairfax Hyundai responded on 04/26/2017

Dear Steven Bringhurst, 

We would like to thank you for your review and recommendation! We here at Fairfax Hyundai strive to give great customer service to our Hyundai Family. 

We hope to see you in the future.

Customer Care Representative
Fairfax Hyundai 
(703) 352-0444

Verified Customer on 04/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I want more service"
Not bad, not awesome
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/26/2017 12:18 PM
Customer C. at Fairfax Hyundai responded on 04/26/2017

Dear Valued Customer, 

We would like to thank you for your review and recommendation. 
We here at fairfax Hyundai strive to give great customer service to our Hyundai family. 

Hope to see you soon!

Customer Care Representative
Fairfax Hyundai 
(703) 352-0444
Fairfax Hyundai 

Verified Customer on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable, Fair, High Quality"
See previous page
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/26/2017 12:05 PM
Customer C. at Fairfax Hyundai responded on 04/26/2017

Dear Valued Customer, 

We would like to thank you for your great review and recommendation! We here at Fairfax Hyundai strive to give great customer service to our Hyundai Family. 

Hope to see you in the future

Customer Care Representative
Fairfax Hyundai 
(703) 352-0444

Lara K. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very courteous"
Had a good experience with the service center at Fairfax Hyundai
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 04/22/2017
Service Type: Repair
Review Created: 04/26/2017 11:42 AM
Customer C. at Fairfax Hyundai responded on 04/26/2017

Dear Lara,  We wanted to Thank You for the awesome review and recommendation!
We strive to give great customer service to our Hyundai family!

Hope to see you soon!
Customer Care Representative
Fairfax Hyundai
703-352-0444

Nicholas B. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient"
The same gentleman has always helped me the past two years and he is always easy to work with
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/26/2017 11:40 AM
Customer C. at Fairfax Hyundai responded on 04/26/2017

Dear Nicholas, We wanted to Thank You for the great review and recommendation!
We strive to give great customer service to our Hyundai family!

Hope to see you soon!
Customer Care Representative
Fairfax Hyundai
703-352-0444

Jennifer S. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great service appointment"
My car was ready quicker than they anticipated, everyone was super friendly!
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 04/22/2017
Service Type: Repair
Review Created: 04/26/2017 11:39 AM
Customer C. at Fairfax Hyundai responded on 04/26/2017

Dear Jennifer, We wanted to Thank You for the awesome review and recommendation!
We strive to give great customer service to our Hyundai family!

Hope to see you soon!
Customer Care Representative
Fairfax Hyundai
703-352-0444

Bridget G. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and friendly"
The high level of professionalism is always appreciated. Quick service and friendliness are an added bonus.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 03/31/2017
Service Type: Maintenance
Review Created: 04/25/2017 07:52 AM
Customer C. at Fairfax Hyundai responded on 04/25/2017

Good Morning, Ms.Graham
   We would like take the time to acknowledge you for such an amazing review and recommendation. Our main goal is to make sure we give the best Customer Service to our Fairfax Hyundai Family.
   Hope to see you soon,
Sincerly Customer Care Representative
FairFax Hyundai
(703)-352-0444

Marquita M. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service person Robert Bowers is the greatest!!"
Always get great service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/25/2017 05:17 AM
Customer C. at Fairfax Hyundai responded on 04/25/2017

Marquita We wanted to Thank you for the outstanding review and recommendation!
We strive to give great customer service to our Hyundai family!

Hope to see you soon!
Customer Care Rep
Fairfax Hyundai
703-352-0444

Verified Customer on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
Yes
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 04/19/2017
Service Type: Repair
Review Created: 04/24/2017 07:19 PM
Customer C. at Fairfax Hyundai responded on 04/25/2017

Good Morning,
   We would like to thank you and acknowledge you for your awesome review and recommendation. Our number 1 priority is to make sure we give the best Customer Service to our Fairfax Hyundai Family.
  Hope to see you soon,
Sincerly Customer Care Representative
Fairfax Hyundai
(703352-0444

Michael K. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent sales, service experience"
Excellent sales, service experience, every vehicle purchased, each service visit.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/15/2017
Service Type: Repair
Review Created: 04/24/2017 03:03 PM
Customer C. at Fairfax Hyundai responded on 04/24/2017

Dear Sir,

I'm glad to hear that you received excellent service. We strive for great customer service here at Fairfax Hyundai. Thanks for the great review.

Customer Service Rep
Fairfax Hyundai
703-352-0444

Elizabeth O. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and Staff"
I always go to Hyundai to get my car serviced. They are knowledgeable and friendly.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/24/2017 06:05 AM
Customer C. at Fairfax Hyundai responded on 04/24/2017

Dear Elizabeth O'connor, 

We would like to thank you for your great review and recommendation!
We here at Fairfax Hyundai strive to give great customer service to our Hyundai Family. 

We hope to see you in the future. 

Customer Care Representative
Fairfax Hyundai 
(703) 352-0444

Brian F. on 04/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful"
Very knowledgeable about what is required for the DMV registrations and for future car fixes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/04/2017
Service Type: Repair
Review Created: 04/23/2017 05:33 PM
Customer C. at Fairfax Hyundai responded on 04/24/2017

Dear Brian Freehill, 

We would like to thank you for your review and recommendation! 
We strive to give the best customer service to our Hyundai Family!

We hope to see you again! 

Customer Care Representative
Fairfax Hyundai 
(703) 352-0444

Gaurav A. on 04/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great and timely service"
My tire was punctured and the technician identified the problem quickly, fixed it and filled up air in all my tires.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/23/2017 04:46 PM
Customer C. at Fairfax Hyundai responded on 04/24/2017

Dear Gaurav Arora, 

We would like to thank you for your great review and recommendation! 
We here at Fairfax Hyundai strive to give great customer service to our Hyundai Family. 

Hope to see you in the future!

Customer Care Representative
Fairfax Hyundai 
(703) 352-0444

Kathleen C. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Your service gives me the knowledge that my car is safe and ready to travel.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/22/2017 01:07 PM
Customer C. at Fairfax Hyundai responded on 04/23/2017

Dear Kathleen Cranton, 

We would like to thank you for your great review and recommendation. We srtive to give great customer service to our Hyundai Family! 

We hope to see you in the future. 

Customer Care Representative
Fairfax Hyundai 
(703) 352-0444

Julia L. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It was better than it ever been"
Yes I would
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/22/2017 01:07 PM
Customer C. at Fairfax Hyundai responded on 04/23/2017

Dear Julia Lacy, 

We would like to thank you for your great review and recommendation! We here at Fairfax Hyundai strive to give great customer service to our Hyundai Family. 

Hope to see you in the future!

Customer Care Representative
Fairfax Hyundai 
(703) 352-0444

Ryan R. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Trevor at Fairfax Hyundai was easy to work with and made sure I was taken care of throughout the repair on my car (replacing ac compressor)
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/22/2017 11:50 AM
Customer C. at Fairfax Hyundai responded on 04/23/2017

Dear Ryan Renkey, 

We would like to thank you for your great review and recommendation! We here at Fairfax Hyundai strive to give great customer service to our Hyundai Family. 

Hope to see you soon!

Customer Care Representative
Fairfax Hyundai 
(703) 352-0444

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