ReScore Reviews™ (13)

ReScore
Overall Rating 3.0769231/5Overall Rating 3.0769231/5Overall Rating 3.0769231/5rating 3.0769231rating 3.0769231
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Fast, efficient and friendly service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/23/2017 06:01 PM
Goerge P. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A good maintenance experience - AS USUAL!"
See previous page
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/23/2017 05:22 PM
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"super service at Fairfax Hyundai"
This is the only place I bring my car for Servicing period they keep it running the best and I'm confident when I drive anywhere in the United States.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/21/2017
Service Type: Repair
Review Created: 06/23/2017 03:30 PM
Customer C. at Fairfax Hyundai responded on 06/23/2017

Dear Edwaard,

We would like to thank you for your review and recommendation! We here at fairfax Hyundai strive to give great customer service to our hyundai family.

We hope to see you in the future.
Customer Care Representative
Fairfax Hyundai
(703) 352-0444

Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accurate estimate of wait time"
Estimate of wait time for a weeknight, unscheduled oil change and minor recall work was very accurate.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/21/2017
Service Type: Repair
Review Created: 06/23/2017 11:24 AM
Customer C. at Fairfax Hyundai responded on 06/23/2017

Dear Valued Customer,

We would like to thank you for your review and recommendation! We here at fairfax Hyundai strive to give great customer service to our hyundai family.

We hope to see you in the future.
Customer Care Representative
Fairfax Hyundai
(703) 352-0444

Andres R. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fairfax Hyundai "
Excellent service by Techs and Alexa Webb
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 10:54 AM
Customer C. at Fairfax Hyundai responded on 06/23/2017

Dear Andres,

We would like to thank you for your excellent review and recommendation! We here at fairfax Hyundai strive to give great customer service to our hyundai family.

We hope to see you in the future.
Customer Care Representative
Fairfax Hyundai
(703) 352-0444

Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Free oil changes for life, free state inspections."
Have had problems being charged different amounts for my oil change. Complained last time and brought it to the attention of the person waiting on me. She researched and ensured I was charged the correct amount.
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/23/2017 08:54 AM
Customer C. at Fairfax Hyundai responded on 06/23/2017

We wanted to Thank you for the outstanding review and recommendation.
We strive to give the best customer service!

Customer Care Representative
Fairfax Hyundai
703-352-0444

Brenda L. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best!very "
I will ONLY go to Fairfax Hyundai for my car maintenance needs! The technicians are very honest and reliable. They will give suggestions but never put any pressure on their customers to get any specific service done. I only trust Fairfax Hyundai!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 06:03 AM
Customer C. at Fairfax Hyundai responded on 06/23/2017

We wanted to Thank you for the outstanding review and recommendation.
We strive to give the best customer service!

Customer Care Representative
Fairfax Hyundai
703-352-0444

Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They take care of me!"
Trevor is an awesome person to work with. I trust him with my car care.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 01:12 PM
Customer C. at Fairfax Hyundai responded on 06/22/2017

Dear Ma'am,

I'm glad to hear that you received excellent customer service. Thanks for the review & recommendation.

Customer Service Rep
Fairfax Hyundai
703-352-0444

Allan W. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fair quick and reasonable"
Na
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 10:53 AM
Customer C. at Fairfax Hyundai responded on 06/22/2017

Dear Allan,

We would like to thank you for your review and recommendation! We here at fairfax Hyundai strive to give great customer service to our hyundai family.

We hope to see you in the future.
Customer Care Representative
Fairfax Hyundai
(703) 352-0444

Richard L. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Stellar service"
My car & I have always been treated well at Fairfax Hyundai - and special thanks to Trevor.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/22/2017 03:31 AM
Customer C. at Fairfax Hyundai responded on 06/22/2017

Good Morning Mr.Leone,

We would like to take the time to thank you for your awesome review and recommendation. Our number 1 priority is to make sure we give the best Customer Service to our Fairfax Hyundai family. Hope to see you soon.

Customer Care Representative
Fairfax Hyundai
(703)-352-044

Lauren B. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with a smile"
I keep coming back to Fairfax Hyundai's service department because each time I show up, I encounter a friendly person. (And of course I consider it a prerequisite that the actual work done on our vehicles is done well too!!)
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/21/2017 12:18 PM
Customer C. at Fairfax Hyundai responded on 06/21/2017

Dear Lauren,

We would like to thank you for your great review and recommendation! We here at fairfax Hyundai strive to give great customer service to our hyundai family.

We hope to see you in the future.
Customer Care Representative
Fairfax Hyundai
(703) 352-0444

Jerilyn H. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"all recommended service explained in detail"
Have always been pleased with service and personnel
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 10:47 AM
Customer C. at Fairfax Hyundai responded on 06/21/2017

Dear Jerilyn,

I'm glad to hear that you received excellent customer service. Thanks for the review & recommendation.

Customer Service Rep
Fairfax Hyundai
703-352-0444

Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing service"
Trevor was kind and very professional
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/21/2017 10:35 AM
Customer C. at Fairfax Hyundai responded on 06/21/2017

Dear Sir,


I'm glad to hear that you received excellent customer service. Thanks for the review & recommendation.

Customer Service Rep
Fairfax Hyundai
703-352-0444

David L. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Never disappointed"
Service staff is always friendly and seem to want to provide timely service. They always review the inspection report and explain any upcoming maintenance my car may need. This is the only place I have taken my 2012 Elantra for service since new. I have never been disappointed with the quality of service at Fairfax. Also, service department hours are convenient. My service experience will play a big part in my next auto purchase decision and based on my experience at Fairfax Hyundai, I would purchase from them again.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/21/2017 01:38 AM
Customer C. at Fairfax Hyundai responded on 06/21/2017

Good Morning Mr.Lamb,

We would like to thank you for your awesome review and recommendation. Our number 1 priority is to make sure we give the best Customer Service here at Fairfax Hyundai. We hope to see you soon.

Customer Care Representative
Fairfax Hyundai
(703)-352-0444

Marquita M. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The People"
As always Robert Bowers was great.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 05:47 PM
Customer C. at Fairfax Hyundai responded on 06/21/2017

Good Morning Ms.Morris,

We would like to thank you for your awesome review and recommendation. Our number 1 priority is to make sure we give the best Customer Service here at Fairfax Hyundai. We hope to see you soon.

Customer Care Representative
Fairfax Hyundai
(703)-352-0444

Michael B. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt courteous service."
Super!
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 04:28 PM
Customer C. at Fairfax Hyundai responded on 06/20/2017

Dear Michael,

I'm glad to hear that you recieved execellent service. Thanks for the review & recommendation.

Customer Service Rep
Fairfax Hyundai
703-352-0444

Eric B. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Very nice employees, fast service . That's what matters to me.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 01:53 PM
Customer C. at Fairfax Hyundai responded on 06/21/2017

Good Morning Mr.Busch,

We would like to thank you for your awesome review and recommendation. Our number 1 priority is to make sure we give the best Customer Service here at Fairfax Hyundai. We hope to see you soon.

Customer Care Representative
Fairfax Hyundai
(703)-352-0444

Norris J. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Keep up the good work
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 12:20 PM
Customer C. at Fairfax Hyundai responded on 06/20/2017

We wanted to Thank you for the outstanding review and recommendation.
We strive to give the best customer service

Customer Care Representative
Fairfax Hyundai 
703-352-0444

James R. on 06/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Efficient professional service"
Generally good service experience
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 06/03/2017
Service Type: Repair
Review Created: 06/20/2017 06:15 AM
Customer C. at Fairfax Hyundai responded on 06/20/2017

We wanted to Thank you for the awesome review and recommendation.
We strive to give the best customer service!!

Customer Care Representative
Fairfax Hyundai
703-352-0444

Kathleen B. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very good service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/19/2017 06:19 PM
Customer C. at Fairfax Hyundai responded on 06/20/2017

Good Morning Ms.Buday,

We would like to thank you for your awesome review and recommendation. We hope to see you soon.

Customer Care Representative
Fairfax Hyundai
(703)-352-0444

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