First Automotive Inc


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

206 Reviews

99% Would Recommend
Latest Review about 12 hours ago
KATHLEEN H. on 09/22/2017
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"Nissan 2013"
They always give me the truth about my car or the repairs needed. They don't force you into a repair. They give you options and give you time to think about. Always feel comfortable asking them questions and know I'll get a fair and honest answer
Vehicle: Nissan Rogue
Category: Service
Service Date: 09/18/2017
Service Type: service
Review Created: 09/22/2017 07:02 AM
KEITH S. on 09/15/2017
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"Fair and Honest"
I've brought my car to First Auto for all my repairs and sevice work for over 8 years. They have always been fair and honest with prices and options and always will give you accurate quotes.
Vehicle: Ford Expedition EL
Category: Service
Service Date: 09/13/2017
Service Type: service
Review Created: 09/15/2017 04:08 AM
JOANNE C. on 09/14/2017
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"Great customer service."
Both Mark and Graycen are very honest. They get you right in for service and resolve your problems. I enjoy going to First Automotive and working with them.
Vehicle: Lexus IS 250
Category: Service
Service Date: 09/12/2017
Service Type: service
Review Created: 09/14/2017 07:30 AM
MIKE S. on 09/13/2017
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"Always very professional "
Mark and his staff are always honest, fair, and thorough. In the 25 years we have gone to First Automotive, we have never been disappointed
Vehicle: Subaru Outback (Natl)
Category: Service
Service Date: 09/11/2017
Service Type: service
Review Created: 09/13/2017 05:52 PM
AL/SUE F. on 09/13/2017
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"Always excellent"
Always excellent... What more can one say?
Vehicle: Toyota Camry
Category: Service
Service Date: 09/12/2017
Service Type: service
Review Created: 09/13/2017 04:34 AM
LESLIE/MICHAEL M. on 09/10/2017
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"This team is the BEST!"
I and my whole family have been bringing our cars here for the past 15 years. I trust them implicitly and can always count on Mark and his team to do a job promptly and price it fairly. They go way out on a limb for their customers ... way to run a service business!!
Vehicle: Subaru Legacy
Category: Service
Service Date: 09/08/2017
Service Type: service
Review Created: 09/10/2017 01:45 PM
ED H. on 09/07/2017
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"Fast, friendly service"
Got my car in, gave an estimate and was done with in the time they stated. Very fast work, and phone service was excellent. Everything was done over the phone and was exactly what they said, in and out service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 09/07/2017
Service Type: service
Review Created: 09/07/2017 11:08 PM
TOM Z. on 09/07/2017
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"Customer friendly .... even with a drop-in"
I had missed my appointment 4 days early and just showed up for my inspection. They took care of me like I had an appointment. Thank you!
Vehicle: Toyota Camry
Category: Service
Service Date: 09/06/2017
Service Type: service
Review Created: 09/07/2017 05:39 AM
BETSY B. on 09/04/2017
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"Personalized, trusted service. Caring individuals"
Excellent and honest!
Vehicle: Kia Sorento
Category: Service
Service Date: 08/24/2017
Service Type: service
Review Created: 09/04/2017 08:53 AM
BARB B. on 09/01/2017
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"Sorry...not sure what you are asking here?"
very professional with complete explanation of service
Vehicle: Honda CR-V
Category: Service
Service Date: 08/30/2017
Service Type: service
Review Created: 09/01/2017 01:53 PM
MIKE C. on 09/01/2017
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"Great Service"
Extremely professional staff and we're able to accommodate my schedule.
Vehicle: Audi S5
Category: Service
Service Date: 08/24/2017
Service Type: service
Review Created: 09/01/2017 06:29 AM
JIM S. on 09/01/2017
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"The friendly service."
Great service and the job is done right the first time.
Vehicle: Ford E450 Super Duty 1 1/2 Ton
Category: Service
Service Date: 08/31/2017
Service Type: service
Review Created: 09/01/2017 03:14 AM
PETER B. on 08/31/2017
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"Honest and fair place"
I didn't get my 5 per cent off for paying cash? Bill came to $337. Should of been $16 off total $321.
Vehicle: Ford Taurus
Category: Service
Service Date: 08/30/2017
Service Type: service
Review Created: 08/31/2017 08:26 AM
A58a8e796fc424acb1d3eeeb91c2285c?s=28
Mark K. at First Automotive Inc responded on 08/31/2017

Sorry for missing that Peter. I will have a check in the mail to you in the morning. Thanks, Mark

SOPHIE H. on 08/31/2017
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"Honest, friendly and go above and beyond! "
This is the best garage I have found in the syracuse area. They were honest, gave me a great price for the work and stayed open late for me when I could get back in time. My car is now running great and I will definitely be using this garage again. Thanks!
Vehicle: Subaru Impreza Sedan (Natl)
Category: Service
Service Date: 08/29/2017
Service Type: service
Review Created: 08/31/2017 06:24 AM
BENJAMIN D. on 08/30/2017
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"Best customer service I have ever received"
Very honest. Clean. Welcoming. And the best customer service you could ask for
Vehicle: Jeep Patriot
Category: Service
Service Date: 08/29/2017
Service Type: service
Review Created: 08/30/2017 11:28 AM
DON C. on 08/29/2017
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"Car service"
Friendly and honest service - always.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/25/2017
Service Type: service
Review Created: 08/29/2017 04:10 AM
JOANNE C. on 08/28/2017
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"customer"
The staff at First Automotive is always accommodating and friendly. They take the time to explain what is wrong and the best way to proceed. They are trustworthy.
Vehicle: Lexus IS 250
Category: Service
Service Date: 08/24/2017
Service Type: service
Review Created: 08/28/2017 06:05 AM
DOMENICA GRACE H. on 08/26/2017
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"Oil change and check up. "
Always gives the correct diagnosis, so it doesnt take so much time to fix the problem.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 08/25/2017
Service Type: service
Review Created: 08/26/2017 06:01 AM
HEATHER/SEAN F. on 08/25/2017
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"Always quality work"
I am always happy with the quality of work performed by first automotive.
Vehicle: Toyota Prius
Category: Service
Service Date: 08/24/2017
Service Type: service
Review Created: 08/25/2017 05:36 PM
TOM H. on 08/25/2017
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"Reliable and trustworthy "
These guys are what all auto mechanics should be like. They do good work for a reasonable price and they won't waste your time or money by trying to upsell you a service you don't need.
Vehicle: Subaru Outback
Category: Service
Service Date: 08/23/2017
Service Type: service
Review Created: 08/25/2017 10:42 AM
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