Fradella's Collision Center - Northshore


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1071 Reviews

99% Would Recommend
Latest Review 4 days ago
James C. on 12/01/2016
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James said this business always does very good work.
Category: Collision
Service Date: 11/07/2016
Review Created: 12/01/2016
This review was collected via phone interview by Customer Research Inc.
Chad S. on 12/01/2016
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Chad said this business was nice and friendly. They did a good job.
Category: Collision
Service Date: 11/08/2016
Review Created: 12/01/2016
This review was collected via phone interview by Customer Research Inc.
Amanda T. on 12/01/2016
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Amanda said her vehicle was done 2 days sooner than promised.
Category: Collision
Service Date: 11/14/2016
Review Created: 12/01/2016
This review was collected via phone interview by Customer Research Inc.
Michael C. on 11/30/2016
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Michael said this business treated him well. His vehicle was ready when promised and they did a really good job.
Category: Collision
Service Date: 11/16/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Annette A. on 11/28/2016
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Annette said this business did everything to her liking. The only issue she had was the washer for her headlights does not come back in when she turns it on.
Category: Collision
Service Date: 11/07/2016
Review Created: 11/28/2016
This review was collected via phone interview by Customer Research Inc.
Shawn D. on 11/22/2016
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Shawn said that the staff at this business were very personable. They explained the repairs in detail before they worked on the vehicle and after the repairs were completed as well.
Category: Collision
Service Date: 11/04/2016
Review Created: 11/22/2016
This review was collected via phone interview by Customer Research Inc.
Allison G. on 11/17/2016
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Allison said she was satisfied with the quality of the repairs to her vehicle and the staff was really nice. Her vehicle was ready one day sooner than promised. She did not have an estimate done at this business because she just brought in the estimate from her insurance company.
Category: Collision
Service Date: 11/04/2016
Review Created: 11/17/2016
This review was collected via phone interview by Customer Research Inc.
Sarah G. on 11/14/2016
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Sarah said they are professional. They overlooked the cracked console and she will be going back to have it repaired. Either they didn't hear her when she mentioned it or they forgot.
Category: Collision
Service Date: 10/24/2016
Review Created: 11/14/2016
This review was collected via phone interview by Customer Research Inc.
Monica M. on 11/14/2016
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Monica said this was the best experience she has ever had. From the front desk staff to being treated like a VIP. She could not say enough good things about this business.
Category: Collision
Service Date: 10/28/2016
Review Created: 11/14/2016
This review was collected via phone interview by Customer Research Inc.
Karen S. on 11/14/2016
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Karen said this business was very personable, listened to her needs and they took care of everything. She chose this facility because of their reputation and because there is a rental agency on site.
Category: Collision
Service Date: 10/27/2016
Review Created: 11/14/2016
This review was collected via phone interview by Customer Research Inc.
Joan M. on 11/01/2016
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Joan said the business performed the work as promised. It was done in a timely and professional manner. They were also very nice.
Category: Collision
Service Date: 10/10/2016
Review Created: 11/01/2016
This review was collected via phone interview by Customer Research Inc.
Nathaniel P. on 10/25/2016
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Nathaniel said the business provided excellent customer service.
Category: Collision
Service Date: 10/10/2016
Review Created: 10/25/2016
This review was collected via phone interview by Customer Research Inc.
Wanda T. on 10/25/2016
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Wanda said they were pleasant to deal with and they kept her well informed. The repairs met all of her expectations.
Category: Collision
Service Date: 10/13/2016
Review Created: 10/25/2016
This review was collected via phone interview by Customer Research Inc.
Tyler S. on 10/22/2016
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Tyler said he liked the work this business performed. He chose this facility because he heard a lot of good things about them.
Category: Collision
Service Date: 10/10/2016
Review Created: 10/22/2016
This review was collected via phone interview by Customer Research Inc.
Joyce L. on 10/20/2016
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Joyce said from the first phone call to the interaction with her insurance company and the quality of the finished work on her vehicle, she had a very positive experience with this facility.
Category: Collision
Service Date: 10/06/2016
Review Created: 10/20/2016
This review was collected via phone interview by Customer Research Inc.
John E. on 10/20/2016
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John said he had to take his vehicle back in. They didn't deliver his vehicle when it was promised. It was 3 to 4 days late due to a parts delay.
Category: Collision
Service Date: 10/04/2016
Review Created: 10/20/2016
This review was collected via phone interview by Customer Research Inc.
Shaine L. on 10/17/2016
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Spoke with Michelle. She said they were easy to work with and they did a very good job.
Category: Collision
Service Date: 10/07/2016
Review Created: 10/17/2016
This review was collected via phone interview by Customer Research Inc.
Lakeisha G. on 10/17/2016
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Lakeisha said the customer service was great. She chose this business because it looked professional.
Category: Collision
Service Date: 10/07/2016
Review Created: 10/17/2016
This review was collected via phone interview by Customer Research Inc.
Arthur S. on 10/17/2016
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Arthur said he is happy with the way he was treated and the work they did. However, they took longer than promised. His vehicle was suppose to be ready on Friday but because of a delayed part, it was not ready until the following Thursday.
Category: Collision
Service Date: 10/07/2016
Review Created: 10/17/2016
This review was collected via phone interview by Customer Research Inc.
Clinton L. on 10/13/2016
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Clinton said he had no problems at all with this business.
Category: Collision
Service Date: 09/14/2016
Review Created: 10/13/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1071 in total