Fradella's Collision Center - Northshore


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1112 Reviews

99% Would Recommend
Latest Review 6 days ago
Dalton S. on 03/18/2017
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Dalton said this business did good work on his vehicle. The staff was courteous and the facility was exceptionally clean. His vehicle was ready at least an hour or 2 sooner than expected.
Category: Collision
Service Date: 03/09/2017
Review Created: 03/18/2017
This review was collected via phone interview by Customer Research Inc.
Jimmy B. on 03/17/2017
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Jimmy said from the time he takes his vehicle in to this business, they are very professional. They are very thorough with details and they do a good job. They do a great job with communicating, they are in tune with concerns given by the customers and they give a lot of information but they also ask a lot of questions and as a customer he can let them know what his expectations are. They are very proactive with letting their customers know when the job is going to be done and they receive the parts. They also call to inform their customers when they begin the work and when the work will be completed. They do an incredible job.
Category: Collision
Service Date: 03/06/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
Richard B. on 03/14/2017
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Spoke with Freddie. She said her overall experience was good. The person that prepared the estimate was really good.
Category: Collision
Service Date: 03/03/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
Kayleigh B. on 03/14/2017
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Kayleigh said this business provided good customer service.
Category: Collision
Service Date: 03/09/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
Nancy T. on 03/10/2017
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Nancy said they were fast and friendly. They were informative and very detailed.
Category: Collision
Service Date: 02/24/2017
Review Created: 03/10/2017
This review was collected via phone interview by Customer Research Inc.
Hannah M. on 03/09/2017
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Spoke with Hannah's Mother. She said this business was polite, courteous, and quick. They got the job done right.
Category: Collision
Service Date: 03/01/2017
Review Created: 03/09/2017
This review was collected via phone interview by Customer Research Inc.
Micah L. on 03/08/2017
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Micah said they did an excellent job.
Category: Collision
Service Date: 03/01/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Lily C. on 03/08/2017
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Lily said this business provided her with very good service and she was pleased with it.
Category: Collision
Service Date: 03/02/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Oliver M. on 02/24/2017
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Spoke with Kathy. She said the repairs were good and the vehicle was ready when promised. It came out nicely.
Category: Collision
Service Date: 02/13/2017
Review Created: 02/24/2017
This review was collected via phone interview by Customer Research Inc.
Thomas F. on 02/21/2017
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Thomas said he's well pleased and he's impressed with Steve. He already has recommended this business.
Category: Collision
Service Date: 02/16/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Crystal G. on 02/21/2017
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Crystal said she didn't run into any problems. They kept her updated and everyone was very friendly.
Category: Collision
Service Date: 02/15/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Tracey W. on 02/15/2017
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Tracey said the business was exceptional. They kept her informed and they also repaired her vehicle earlier than expected.
Category: Collision
Service Date: 02/08/2017
Review Created: 02/15/2017
This review was collected via phone interview by Customer Research Inc.
Felton Jones J. on 02/14/2017
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Felton said he received good attention and outstanding customer service. They had a good turnaround time.
Category: Collision
Service Date: 02/07/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Annette A. on 02/13/2017
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Annette said she had no problems with this facility. She chose them because they have a great reputation.
Category: Collision
Service Date: 01/25/2017
Review Created: 02/13/2017
This review was collected via phone interview by Customer Research Inc.
Casey D. on 02/13/2017
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Casey said her overall experience was good. They were very accommodating and generous. They worked with her to get her vehicle in and get it fixed as quick as possible. She chose this business because they offer rental vehicles.
Category: Collision
Service Date: 01/25/2017
Review Created: 02/13/2017
This review was collected via phone interview by Customer Research Inc.
Ronald P. on 02/10/2017
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Ronald said they did a really good job. After he went out and assessed everything he found it was a job well done. He said he was happy with the work they did.
Category: Collision
Service Date: 01/27/2017
Review Created: 02/10/2017
This review was collected via phone interview by Customer Research Inc.
Tina W. on 02/10/2017
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Tina said this business was really friendly and they made it easy for her to take the vehicle in and pick up the rental. When she picked up her vehicle, it was really clean on the inside. She said she was happy about that.
Category: Collision
Service Date: 02/02/2017
Review Created: 02/10/2017
This review was collected via phone interview by Customer Research Inc.
Rob G. on 02/08/2017
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Rob said they did everything he asked tin a timely manner.
Category: Collision
Service Date: 01/31/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Jonathan M. on 02/08/2017
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Jonathan said once this business completed his vehicle the first time, there was noticeable paint flaws on his door handle. They had to take his vehicle back and touch up the paint since they missed this initially. They took care of the issue right away and he did not have any issues afterwards.
Category: Collision
Service Date: 01/27/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Latanya A. on 01/31/2017
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Latanya said this business was good to work with. Her vehicle was delayed 1 week because of the holiday season.
Category: Collision
Service Date: 01/20/2017
Review Created: 01/31/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1112 in total