Fradella's Collision Center - Chalmette


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1204 Reviews

99% Would Recommend
Latest Review 4 days ago
Diane C. on 06/19/2017
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Diane said the personnel gave good cooperation and were very nice. They kept her informed throughout the repair process.
Category: Collision
Service Date: 06/12/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Vera M. on 06/19/2017
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Vera said she is satisfied with the work that was done.
Category: Collision
Service Date: 06/15/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Peter M. on 06/10/2017
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Peter said he was treated very well at this facility and there were no issues. Vincent handled him very well and everything was good. The vehicle was ready on time and he appreciates all their hard work.
Category: Collision
Service Date: 06/06/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Joseph F. on 06/03/2017
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Joseph said from start to finish, everything went very smoothly and easy. They are very customer orientated and great at explaining things. He hopes they keep up the good work.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Lynda K. on 06/02/2017
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Lynda said this business was truly helpful. They worked to get the parts in early. The repair process took too long. It was scheduled to take two and a half weeks to three weeks. It took them a month because of the insurance company. Several people told her to go there. They are a bigger business and have a good reputation. She said she felt safe going there.
Category: Collision
Service Date: 05/25/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Donna B. on 06/02/2017
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Donna said the employees are efficient and professional.
Category: Collision
Service Date: 05/22/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Amy A. on 06/01/2017
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Amy said this business did not mess up on anything. The repairs and people were nice. They were very quick and everything turned out right.
Category: Collision
Service Date: 05/25/2017
Review Created: 06/01/2017
This review was collected via phone interview by Customer Research Inc.
Michael C. on 05/30/2017
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Michael said he was satisfied with his overall experience. They did an excellent job and he has been there before.
Category: Collision
Service Date: 05/19/2017
Review Created: 05/30/2017
This review was collected via phone interview by Customer Research Inc.
Brittany J. on 05/26/2017
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Brittany said this business was great. They were helpful and they had her vehicle finished earlier than she had expected. The staff was nice.
Category: Collision
Service Date: 05/12/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Natosha P. on 05/20/2017
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Natosha said the employees were great and friendly. They gave her updates often.
Category: Collision
Service Date: 05/18/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Waneta O. on 05/20/2017
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Waneta said everything was perfect and wonderful. They were very pleasant and courteous. They fixed her vehicle and cleaned it up so it looked beautiful. They gave her a ride home and picked her up as well. It was excellent. She was not given a promise date.
Category: Collision
Service Date: 05/16/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Virginia F. on 05/17/2017
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Virginia said she always goes to this business whenever she needs work done on her vehicle and she is always satisfied with their work. They are very thorough.
Category: Collision
Service Date: 05/10/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Micheal F. on 05/15/2017
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Spoke with Melissa. She said it was great.
Category: Collision
Service Date: 05/05/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Sterling H. on 05/15/2017
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Sterling said the vehicle looks great.
Category: Collision
Service Date: 05/09/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Nathan S. on 05/15/2017
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Spoke with Lorecana. She said the business did great work. There was one thing that was not fixed and it may have been overlooked but they told her to take it back and it would take one day to fix. She never saw an estimate and therefore was unsure if she was satisfied with the thoroughness of the person that prepared it. It was between this business and the insurance company.
Category: Collision
Service Date: 05/11/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Marissa M. on 05/14/2017
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Marissa said they got the job done in a timely manner.
Category: Collision
Service Date: 05/01/2017
Review Created: 05/14/2017
This review was collected via phone interview by Customer Research Inc.
Dedra B. on 05/11/2017
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Dedra said the work performed by this business was impeccable.
Category: Collision
Service Date: 04/24/2017
Review Created: 05/11/2017
This review was collected via phone interview by Customer Research Inc.
Gerald C. on 05/09/2017
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Gerald said this business completed the repairs in a reasonable amount of time. He was impressed with the body work on his vehicle. They completed it 4 days earlier than promised.
Category: Collision
Service Date: 05/01/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Mary M. on 05/09/2017
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Mary said everything looked great until she left the facility and a day or so later she noticed scratches and a nick on the passenger side of her vehicle. She is not certain if she can take the vehicle back in to have it repaired. It has been a week since she picked it up.
Category: Collision
Service Date: 04/27/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Monique G. on 05/08/2017
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Monique said she did not have any problems. They seemed very respectable. She was not given a promise of time. The business did not perform the estimate.
Category: Collision
Service Date: 05/04/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1204 in total