Fradella's Collision Center - Chalmette


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1195 Reviews

99% Would Recommend
Latest Review 5 days ago
Natosha P. on 05/20/2017
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Natosha said the employees were great and friendly. They gave her updates often.
Category: Collision
Service Date: 05/18/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Waneta O. on 05/20/2017
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Waneta said everything was perfect and wonderful. They were very pleasant and courteous. They fixed her vehicle and cleaned it up so it looked beautiful. They gave her a ride home and picked her up as well. It was excellent. She was not given a promise date.
Category: Collision
Service Date: 05/16/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Virginia F. on 05/17/2017
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Virginia said she always goes to this business whenever she needs work done on her vehicle and she is always satisfied with their work. They are very thorough.
Category: Collision
Service Date: 05/10/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Micheal F. on 05/15/2017
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Spoke with Melissa. She said it was great.
Category: Collision
Service Date: 05/05/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Sterling H. on 05/15/2017
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Sterling said the vehicle looks great.
Category: Collision
Service Date: 05/09/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Nathan S. on 05/15/2017
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Spoke with Lorecana. She said the business did great work. There was one thing that was not fixed and it may have been overlooked but they told her to take it back and it would take one day to fix. She never saw an estimate and therefore was unsure if she was satisfied with the thoroughness of the person that prepared it. It was between this business and the insurance company.
Category: Collision
Service Date: 05/11/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Marissa M. on 05/14/2017
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Marissa said they got the job done in a timely manner.
Category: Collision
Service Date: 05/01/2017
Review Created: 05/14/2017
This review was collected via phone interview by Customer Research Inc.
Dedra B. on 05/11/2017
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Dedra said the work performed by this business was impeccable.
Category: Collision
Service Date: 04/24/2017
Review Created: 05/11/2017
This review was collected via phone interview by Customer Research Inc.
Gerald C. on 05/09/2017
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Gerald said this business completed the repairs in a reasonable amount of time. He was impressed with the body work on his vehicle. They completed it 4 days earlier than promised.
Category: Collision
Service Date: 05/01/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Mary M. on 05/09/2017
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Mary said everything looked great until she left the facility and a day or so later she noticed scratches and a nick on the passenger side of her vehicle. She is not certain if she can take the vehicle back in to have it repaired. It has been a week since she picked it up.
Category: Collision
Service Date: 04/27/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Monique G. on 05/08/2017
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Monique said she did not have any problems. They seemed very respectable. She was not given a promise of time. The business did not perform the estimate.
Category: Collision
Service Date: 05/04/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Natalie F. on 05/08/2017
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Natalie said this business kept her informed on everything that was going on with her vehicle. They gave her a promised date but her vehicle was actually ready before scheduled. They did a really good job of repairing her vehicle and she was absolutely satisfied with the way she was treated. Her family has always dealt with this business.
Category: Collision
Service Date: 05/04/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Bob S. on 05/03/2017
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Bob said they did a really good job and they were quick.
Category: Collision
Service Date: 04/28/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Dain A. on 05/02/2017
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Dain said there was a bit of a hassle with the vehicle. They had not told him the right thing about his vehicle so he had to take his vehicle back and they had it an extra week. He was never given a promise of time.
Category: Collision
Service Date: 04/13/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Lucian M. on 05/01/2017
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Lucian said he has to return his vehicle back to this business. He was not sure why there was a delay in the completion of service to his vehicle.
Category: Collision
Service Date: 04/21/2017
Review Created: 05/01/2017
This review was collected via phone interview by Customer Research Inc.
Della L. on 04/29/2017
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Della said she had a great experience at the business. They went above and beyond. They kept in contact and answered all her questions. The vehicle turned out great.
Category: Collision
Service Date: 04/28/2017
Review Created: 04/29/2017
This review was collected via phone interview by Customer Research Inc.
Skyler Q. on 04/29/2017
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Skyler said the business was really helpful. They explained everything they were doing and everything they were thinking of doing. They are very informative and transparent. They were nice and friendly.
Category: Collision
Service Date: 04/24/2017
Review Created: 04/29/2017
This review was collected via phone interview by Customer Research Inc.
Linci M. on 04/24/2017
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Linci said she has to take her vehicle back to the facility because it is making a squeaking noise. There was one area they were supposed to touch up but they didn't.
Category: Collision
Service Date: 04/07/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Suzie S. on 04/24/2017
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Suzie said the business is excellent. She had used this business in the past and was very pleased.
Category: Collision
Service Date: 04/19/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Jesse R. on 04/24/2017
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Jesse said this business got the work done when they said they would and charged a good price. The personnel were friendly.
Category: Collision
Service Date: 04/20/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1195 in total