Fradella's Collision Center - Chalmette


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1036 Reviews

99% Would Recommend
Latest Review 12 days ago
Henry S. on 04/16/2016
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Henry said this business did a good job.
Category: Collision
Service Date: 04/08/2016
Review Created: 04/16/2016
This review was collected via phone interview by Customer Research Inc.
John S. on 04/12/2016
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John said everything at the business was good. He brought in his estimate from the insurance company.
Category: Collision
Service Date: 04/05/2016
Review Created: 04/12/2016
This review was collected via phone interview by Customer Research Inc.
Braxton R. on 04/11/2016
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Braxton said they have always done a great job on his vehicle.
Category: Collision
Service Date: 04/07/2016
Review Created: 04/11/2016
This review was collected via phone interview by Customer Research Inc.
Maurice K. on 04/11/2016
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Maurice said the business did a good job. He could not recall if his vehicle was ready on time or not.
Category: Collision
Service Date: 04/07/2016
Review Created: 04/11/2016
This review was collected via phone interview by Customer Research Inc.
Christine K. on 04/09/2016
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Christine said this business did a good job and she would recommend them for service.
Category: Collision
Service Date: 04/08/2016
Review Created: 04/09/2016
This review was collected via phone interview by Customer Research Inc.
Tarell B. on 04/06/2016
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Tarell said this business was very professional. They kept him updated on the status of the repairs and he was very pleased that his vehicle was ready ahead of schedule. He appreciates the way this business conducts their business. They have a great deal of professionalism.
Category: Collision
Service Date: 03/30/2016
Review Created: 04/06/2016
This review was collected via phone interview by Customer Research Inc.
Jennifer H. on 04/06/2016
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Jennifer said this business has a good reputation and they do great work.
Category: Collision
Service Date: 03/28/2016
Review Created: 04/06/2016
This review was collected via phone interview by Customer Research Inc.
Brandon A. on 04/06/2016
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Brandon said the quality of customer service they gave him is the reason why he's satisfied with the overall experience.
Category: Collision
Service Date: 03/28/2016
Review Created: 04/06/2016
This review was collected via phone interview by Customer Research Inc.
Richard M. on 04/05/2016
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Richard said he likes the work this business does and he is satisfied with the customer service. He chose this facility because he likes the work they do.
Category: Collision
Service Date: 04/01/2016
Review Created: 04/05/2016
This review was collected via phone interview by Customer Research Inc.
Matthew J. on 04/04/2016
Recommended badge inactive Recommended
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Matthew said there were scratches on his vehicle that were buffed out, but they reappeared a few days later. He said he was not happy with the quality of the repair, nor would he recommend this business, for the reason just mentioned.
Category: Collision
Service Date: 03/15/2016
Review Created: 04/04/2016
This review was collected via phone interview by Customer Research Inc.
Al W. at Fradella's Collision Center - Chalmette responded on 04/08/2016

Mathew, we apologize for any misunderstaning concerning results of polishing scratches versus refinishing panels that were affected.We have reached out to set up a convienent time for you to return and we will follow up with a second call today.  

Reo S. on 04/02/2016
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Spoke with Reo's wife. She said this business did a wonderful job working on her vehicle and gave her good service. She was not present when the estimate was handled because it was handled by the insurance. However, from what she had seen of her vehicle, the estimate they gave was excellent. She was very much satisfied with the way she was treated by this facility. A friend of hers told her about this business, saying they were the best facility to receive service from. They were excellent at providing service and were both very nice and courteous. She called more than once during service, and each time she called they were very cooperative in providing her the information she needed.
Category: Collision
Service Date: 03/31/2016
Review Created: 04/02/2016
This review was collected via phone interview by Customer Research Inc.
Michelle B. on 04/02/2016
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Michelle said this business has accommodating service.
Category: Collision
Service Date: 03/30/2016
Review Created: 04/02/2016
This review was collected via phone interview by Customer Research Inc.
Ciji T. on 04/02/2016
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Ciji said this business always does a wonderful job and everyone there is so polite.
Category: Collision
Service Date: 04/01/2016
Review Created: 04/02/2016
This review was collected via phone interview by Customer Research Inc.
Kevin P. on 03/30/2016
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Kevin said this business is one of his customers and they do great work.
Category: Collision
Service Date: 03/21/2016
Review Created: 03/30/2016
This review was collected via phone interview by Customer Research Inc.
Michael F. on 03/29/2016
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Michael said this business is the best around.
Category: Collision
Service Date: 03/23/2016
Review Created: 03/29/2016
This review was collected via phone interview by Customer Research Inc.
Cheryl D. on 03/26/2016
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Cheryl said she received the best customer service from the time she walked into the door, until she left.
Category: Collision
Service Date: 03/25/2016
Review Created: 03/26/2016
This review was collected via phone interview by Customer Research Inc.
Melanie L. on 03/24/2016
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Melanie said they were amazing and would recommend them to anyone. They did a fantastic job and were very considerate and kept her updated on the progress. This facility had the best reviews and were highly recommended.
Category: Collision
Service Date: 03/11/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
Henry C. on 03/23/2016
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Henry said everything went well. He dealt with Mr. Vincent and he did a great job.
Category: Collision
Service Date: 03/16/2016
Review Created: 03/23/2016
This review was collected via phone interview by Customer Research Inc.
Jessica N. on 03/21/2016
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Jessica said they did a pretty good job but she is going to follow up on a few things.
Category: Collision
Service Date: 03/16/2016
Review Created: 03/21/2016
This review was collected via phone interview by Customer Research Inc.
Juan G. on 03/21/2016
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Juan said he would recommend the business.
Category: Collision
Service Date: 03/11/2016
Review Created: 03/21/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 61 - 80 of 1036 in total