Fradella's Collision Center - Chalmette

Reviews (731)

rating 4.8690291rating 4.8690291rating 4.8690291rating 4.8690291rating 4.8690291

Recommend?
99%

4839 Paris Rd.
Chalmette, LA 70043
(504) 888-1772
Latest Reviews for Fradella's Collision Center - Chalmette
Norman said he was satisfied with everything the business did and what they said. Mark kept him informed all during the repair and did a great job.
Category: Collision
Service Date: 07/03/2014
Review Created: 07/11/2014
This review was collected via phone interview by Customer Research Inc.
Shanel said the service at this business is excellent.
Category: Collision
Service Date: 06/17/2014
Review Created: 07/10/2014
This review was collected via phone interview by Customer Research Inc.
Nina said that this business called repeatedly to keep her updated on her vehicle. She said she really liked that they did. She also said that the whole experience was fabulous. However, just today she noticed that there is a gap on the left side of her trunk when she shuts it.
Category: Collision
Service Date: 06/25/2014
Review Created: 07/10/2014
This review was collected via phone interview by Customer Research Inc.
David said the business is great and treated him well. They got his vehicle back sooner than promised.
Category: Collision
Service Date: 06/24/2014
Review Created: 07/10/2014
This review was collected via phone interview by Customer Research Inc.
Sylvia said she had to take her vehicle back to this business because of a loose bumper. She said she was satisfied, the staff was respectful, and their facility was clean. Her vehicle looked wonderful when she got it back.
Category: Collision
Service Date: 07/01/2014
Review Created: 07/10/2014
This review was collected via phone interview by Customer Research Inc.
Keion said they are nice and helpful.
Category: Collision
Service Date: 07/01/2014
Review Created: 07/08/2014
This review was collected via phone interview by Customer Research Inc.
Albert said the business did a beautiful job and the service was good.
Category: Collision
Service Date: 07/03/2014
Review Created: 07/08/2014
This review was collected via phone interview by Customer Research Inc.
Spoke with Juliet. She said they're great.
Category: Collision
Service Date: 07/01/2014
Review Created: 07/07/2014
This review was collected via phone interview by Customer Research Inc.
Robert said he would definitely recommend this business to others.
Category: Collision
Service Date: 06/13/2014
Review Created: 07/03/2014
This review was collected via phone interview by Customer Research Inc.
Judy said this business was wonderful. Her vehicle was ready before the promised time.
Category: Collision
Service Date: 06/25/2014
Review Created: 07/03/2014
This review was collected via phone interview by Customer Research Inc.
Spoke with Tye. She said Jerry did not follow up with the communication or anything, She had to call for updates on the status. She said the second gentlemen that helped her was more thorough and she is happy with the outcome.
Category: Collision
Service Date: 06/26/2014
Review Created: 06/27/2014
This review was collected via phone interview by Customer Research Inc.
Deirdre said they were very nice and polite at this facility. It was the other person's insurance company so she does not know the agent.
Category: Collision
Service Date: 06/13/2014
Review Created: 06/25/2014
This review was collected via phone interview by Customer Research Inc.
Spoke with Randy. He said his wife decided to take the vehicle to the business and he did not know why.
Category: Collision
Service Date: 06/19/2014
Review Created: 06/25/2014
This review was collected via phone interview by Customer Research Inc.
Denise said this business does a great job and she is very happy with the service they provide.
Category: Collision
Service Date: 06/19/2014
Review Created: 06/25/2014
This review was collected via phone interview by Customer Research Inc.
George said the quality of work turned out great. However, when he first went in he was told his vehicle would be ready on a certain day. They took pictures and did the over view and he's not sure what happened but they had to send it out to a secondary place. Retake pictures and do another over view and he's not sure why he didn't have any thing to do with the estimate. This is not the fist time he's been in and it won't be the last.
Category: Collision
Service Date: 06/03/2014
Review Created: 06/23/2014
This review was collected via phone interview by Customer Research Inc.
Mindy said the facility lost her paperwork, which resulted in a 9 month delay on her vehicle but once it was there she was satisfied with the communication and the work done. The actual repairs took 3 weeks, which was a long time, partially due to the insurance company but the facility stayed in touch with her.
Category: Collision
Service Date: 06/13/2014
Review Created: 06/19/2014
This review was collected via phone interview by Customer Research Inc.
Harold said there was a month delay due to insurance issues, but also he thinks the facility was just over booked and probably busy. The biggest disappointment is that he had to pay out of pocket for the rental vehicle and it would have been nice if the facility had offered to help out with that because they took so long to finish his vehicle.
Category: Collision
Service Date: 06/04/2014
Review Created: 06/11/2014
This review was collected via phone interview by Customer Research Inc.
Derek said the business did a great job. They called him everyday to keep him updated on his vehicles status.
Category: Collision
Service Date: 06/05/2014
Review Created: 06/09/2014
This review was collected via phone interview by Customer Research Inc.
Caroline said they did an excellent job. She has used the business before.
Category: Collision
Service Date: 05/30/2014
Review Created: 06/09/2014
This review was collected via phone interview by Customer Research Inc.
Jessica said she was happy with everything this business did on her vehicle.
Category: Collision
Service Date: 05/30/2014
Review Created: 05/31/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 61 - 80 of 731 in total
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