Fradella's Collision Center - Chalmette


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

992 Reviews

99% Would Recommend
Latest Review 2 days ago
Queen M. on 02/12/2016
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Queen said her vehicle looks good.
Category: Collision
Service Date: 01/15/2016
Review Created: 02/12/2016
This review was collected via phone interview by Customer Research Inc.
Cory A. on 02/10/2016
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Spoke with Tina. She said the business is always superb and she has been there before.
Category: Collision
Service Date: 01/29/2016
Review Created: 02/10/2016
This review was collected via phone interview by Customer Research Inc.
Maria C. on 02/08/2016
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Maria said they were very courteous and the workmanship was awesome. They were friendly and knowledgeable.
Category: Collision
Service Date: 01/29/2016
Review Created: 02/08/2016
This review was collected via phone interview by Customer Research Inc.
Juan H. on 02/05/2016
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Spoke with Arturo. He said this business is really fast.
Category: Collision
Service Date: 01/22/2016
Review Created: 02/05/2016
This review was collected via phone interview by Customer Research Inc.
Louis D. on 02/03/2016
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Louis said it took longer than what was expected. The work took about 15 days with the problem that they had and the quality of the repair was top notch.
Category: Collision
Service Date: 01/22/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.
Stephanie R. on 02/03/2016
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Stephanie said this business was quick and she had no problems. Her lawyer told her about them.
Category: Collision
Service Date: 01/20/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.
Robert F. on 02/03/2016
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Robert said this facility was good, and she had no problems, and they were very nice. The repair was 2 days late because there was more damage to the vehicle, but this was fine.
Category: Collision
Service Date: 01/27/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.
Cheryl J. on 01/30/2016
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Cheryl said this business has worked with her before and they have a history of providing excellent repair work.
Category: Collision
Service Date: 01/22/2016
Review Created: 01/30/2016
This review was collected via phone interview by Customer Research Inc.
Alexis B. on 01/26/2016
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Alexis said she has a few problems with this business getting the estimate done, and with the payment options. She noted that no one told her that she needed to bring a cashier's check. However, she found the work to be fine. The bumper had to be tightened a bit more, but that was it. She also found the employees to be both nice and helpful.
Category: Collision
Service Date: 01/18/2016
Review Created: 01/26/2016
This review was collected via phone interview by Customer Research Inc.
Al W. at Fradella's Collision Center - Chalmette responded on 02/01/2016

We have followed up with  Alexis to address concerns that she has and make sure  she is 100% satified with repairs performed.

Ronald V. on 01/26/2016
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Ronald said the employees at this business went over all the details and he was pleased with the top notch service received.
Category: Collision
Service Date: 01/14/2016
Review Created: 01/26/2016
This review was collected via phone interview by Customer Research Inc.
Duval L. on 01/21/2016
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Duval said this business provided wonderful service, they were attentive, and they explained everything thoroughly.
Category: Collision
Service Date: 12/31/2015
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.
Stephanie B. on 01/21/2016
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Stephanie said this business did a great job. They kept her informed and she said she is very happy with them.
Category: Collision
Service Date: 01/08/2016
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.
Ian S. on 01/21/2016
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Ian said his overall experience with this business was an awesome experience. The customer service was outstanding. The speediness of the work done was great. The reputation of this business exceeded his expectations.
Category: Collision
Service Date: 01/14/2016
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.
Brad B. on 01/19/2016
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Brad said this business did a poor job on the body repairs and he felt like the price was too high.
Category: Collision
Service Date: 01/14/2016
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Al W. at Fradella's Collision Center - Chalmette responded on 02/01/2016

We called customer and he agreed  to stop in so that we can address any workmanship issues .

Victor D. on 01/19/2016
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Victor said this business provided great service.
Category: Collision
Service Date: 12/24/2015
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Peter T. on 01/19/2016
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Peter said the personal, receptionist and service representative were excellent. The work was done perfectly. He was very pleased and he would recommend this business highly. He went to this facility because they have a good reputation.
Category: Collision
Service Date: 01/14/2016
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Aleshia L. on 01/19/2016
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Aleshia said she felt this business did a good job and she has been there before.
Category: Collision
Service Date: 01/11/2016
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Cheryl C. on 01/19/2016
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Cheryl said this business repaired her vehicle in a timely manner and their response time was fast. She got her vehicle back in one day. Their service and quality of work was excellent. She had no problems with them.
Category: Collision
Service Date: 01/08/2016
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Joann S. on 01/19/2016
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Joann said this business provides quality service.
Category: Collision
Service Date: 01/14/2016
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Lindi S. on 01/15/2016
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Lindi said the employees at this facility have always done good business. She has had multiple repairs from them and likes their work.
Category: Collision
Service Date: 01/04/2016
Review Created: 01/15/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 61 - 80 of 992 in total