Fradella's Collision Center - Chalmette


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1068 Reviews

99% Would Recommend
Latest Review 8 days ago
David Q. on 06/13/2016
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David said he was unsure if he was satisfied with the communication because the insurance company first called and told him the vehicle was ready, he then was not sure of this, so he called the business himself. When spoke with an employee there, they were able to tell him that the vehicle might be ready on the day the insurance company said it would be but it was not guaranteed. Other than this, they did a great job.
Category: Collision
Service Date: 06/03/2016
Review Created: 06/13/2016
This review was collected via phone interview by Customer Research Inc.
Vicki C. on 06/13/2016
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Vicki said this business was great and did a great job providing service. They kept her up-to-date all the time and made it a very pain-free experience. Her step-son had used them and talked about what great quality work they do.
Category: Collision
Service Date: 06/08/2016
Review Created: 06/13/2016
This review was collected via phone interview by Customer Research Inc.
Rosalyn C. on 06/07/2016
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Rosalyn said the staff was polite, they kept her updated, it was quick and easy. It took 2 days longer than promised because they had to do more work than expected.
Category: Collision
Service Date: 05/27/2016
Review Created: 06/07/2016
This review was collected via phone interview by Customer Research Inc.
Mike S. on 06/03/2016
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Mike said this business did the job right.
Category: Collision
Service Date: 06/01/2016
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Carolyn B. on 06/03/2016
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Carolyn said the business was fast with the repairs to her vehicle and her vehicle looks excellent.
Category: Collision
Service Date: 05/20/2016
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Dorothy M. on 06/02/2016
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Dorothy said they are honest and do the best job. They are the best in town and she will continue to go there.
Category: Collision
Service Date: 05/20/2016
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Umar S. on 05/28/2016
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Umar said the service was totally excellent, superb, thorough and good.
Category: Collision
Service Date: 05/20/2016
Review Created: 05/28/2016
This review was collected via phone interview by Customer Research Inc.
Kayla M. on 05/28/2016
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Spoke with Connie. She said everything with this business was good.
Category: Collision
Service Date: 05/27/2016
Review Created: 05/28/2016
This review was collected via phone interview by Customer Research Inc.
Melanie M. on 05/28/2016
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Melanie said the employees at this business were helpful, explained everything and kept her up to date on the process of the repair. Her vehicle was returned to her 4 days earlier than expected. She expressed the only thing wrong was her windshield was covered in paint from the repair and she now has to figure out how to get it off.
Category: Collision
Service Date: 05/24/2016
Review Created: 05/28/2016
This review was collected via phone interview by Customer Research Inc.
Cecilia R. on 05/28/2016
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Cecilia said there were some difficulties in the beginning, but they got worked out. The insurance company prepared the estimate. For the most part she was satisfied with the way she was treated by the personnel.
Category: Collision
Service Date: 05/25/2016
Review Created: 05/28/2016
This review was collected via phone interview by Customer Research Inc.
Gary M. on 05/27/2016
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Gary said he was totally satisfied with the customer service from the business. He said they were efficient, fantastic, and they returned his vehicle cleaner than before it was dropped off. He said he even got his vehicle back earlier than anticipated. Overall, they provided a great overall experience.
Category: Collision
Service Date: 05/26/2016
Review Created: 05/27/2016
This review was collected via phone interview by Customer Research Inc.
Dena S. on 05/27/2016
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Dena said she feels she received the best treatment.
Category: Collision
Service Date: 05/18/2016
Review Created: 05/27/2016
This review was collected via phone interview by Customer Research Inc.
Valencia W. on 05/27/2016
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Valencia said her experience with this business was okay. They told her they were going to replace the whole bed of the vehicle, but when she got the vehicle back she found that they only painted one spot. She expressed that if they fix the entire bed, they should paint the entire bed.
Category: Collision
Service Date: 05/23/2016
Review Created: 05/27/2016
This review was collected via phone interview by Customer Research Inc.
Charde D. on 05/25/2016
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Charde said they have excellent customer service. The repairs to her vehicle are 100 percent and it looks perfect. The repairs were complete a week and a half before the promise date.
Category: Collision
Service Date: 05/17/2016
Review Created: 05/25/2016
This review was collected via phone interview by Customer Research Inc.
Michelle S. on 05/24/2016
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Michelle said her husband was very happy with his vehicle.
Category: Collision
Service Date: 05/17/2016
Review Created: 05/24/2016
This review was collected via phone interview by Customer Research Inc.
Darlene M. on 05/24/2016
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Darlene said they did a good job and she will see them again. There is some air coming through on the side, so she will be calling this business shortly. Everyone was very courteous.
Category: Collision
Service Date: 05/17/2016
Review Created: 05/24/2016
This review was collected via phone interview by Customer Research Inc.
Randy A. on 05/23/2016
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Randy said he found good reviews about the business on the internet. His vehicle was in good condition when the business completed the repairs.
Category: Collision
Service Date: 05/20/2016
Review Created: 05/23/2016
This review was collected via phone interview by Customer Research Inc.
Roy M. on 05/23/2016
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Roy said the service was good and the employees treated him right.
Category: Collision
Service Date: 05/13/2016
Review Created: 05/23/2016
This review was collected via phone interview by Customer Research Inc.
Ernest F. on 05/23/2016
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Ernest said the business did a fantastic job. They were very professional.
Category: Collision
Service Date: 05/16/2016
Review Created: 05/23/2016
This review was collected via phone interview by Customer Research Inc.
Carl S. on 05/15/2016
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Carl said he was very pleased with the repairs but they made a mistake and had miscommunication with each other about the dates.
Category: Collision
Service Date: 05/06/2016
Review Created: 05/15/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 61 - 80 of 1068 in total