Fradella's Collision Center - Chalmette

Reviews (781)

rating 4.8693899rating 4.8693899rating 4.8693899rating 4.8693899rating 4.8693899

Recommend?
99%

4839 Paris Rd.
Chalmette, LA 70043
(504) 888-1772
Latest Reviews for Fradella's Collision Center - Chalmette
Brenda said when she brought her vehicle in her check engine light was not on. When she picked it up it was on and she was told they were going to check with Geico and get back with her. She still hasn't heard from anyone.
Category: Collision
Service Date: 11/04/2014
Review Created: 11/10/2014
This review was collected via phone interview by Customer Research Inc.
Shawn said the paint work performed was beautiful but he did have problems with some of the bodywork. The door and trunk were not aligned, it appeared the rear windshield had been removed. During the removal of the windshield, some paint was chipped off and there was hair trapped in the paint. It appeared that someone had wiped down the interior of the vehicle with something that sprayed a chalky residue on the steering column. Overall, it was a good experience. When he alerted the business to these issues, they were glad to work with him to get them fixed. He would return to this business.
Category: Collision
Service Date: 10/20/2014
Review Created: 11/10/2014
This review was collected via phone interview by Customer Research Inc.
Magdelen said she has been going to the business for years and is very satisfied.
Category: Collision
Service Date: 10/22/2014
Review Created: 11/10/2014
This review was collected via phone interview by Customer Research Inc.
Lloyd said his vehicle was ready a little bit early. They were really friendly and professional. The receptionist, estimator and other staff did well.
Category: Collision
Service Date: 10/29/2014
Review Created: 11/06/2014
This review was collected via phone interview by Customer Research Inc.
Katie said Jennifer, at the front desk, was very helpful. The process was quick and they did a good job on her estimate. She was very happy with the service and they did really good work. She really appreciated that they stayed and waited for her to pick up her vehicle even though she got off work after hours.
Category: Collision
Service Date: 10/29/2014
Review Created: 11/04/2014
This review was collected via phone interview by Customer Research Inc.
Lloyd said this business was the first one to pop up when he went on the internet.
Category: Collision
Service Date: 10/28/2014
Review Created: 11/04/2014
This review was collected via phone interview by Customer Research Inc.
Spoke with Terrance and Sylvia. He said they kept him informed with updates. She said they were very polite and good. They said they would go back there if needed.
Category: Collision
Service Date: 10/30/2014
Review Created: 11/03/2014
This review was collected via phone interview by Customer Research Inc.
Alfred said he has used the business for 20 years, and is happy with them.
Category: Collision
Service Date: 10/08/2014
Review Created: 10/23/2014
This review was collected via phone interview by Customer Research Inc.
Floyd said this business provided good quality work and fast service to his vehicle. They finished with the repairs way before the promised time and he appreciates them.
Category: Collision
Service Date: 10/08/2014
Review Created: 10/23/2014
This review was collected via phone interview by Customer Research Inc.
Myrlun said this business provided excellent service. There was a short delay due to the insurance company but she did not elaborate as to the length of the delay.
Category: Collision
Service Date: 09/26/2014
Review Created: 10/04/2014
This review was collected via phone interview by Customer Research Inc.
Debra said their work is always superior and she is very satisfied with her overall experience.
Category: Collision
Service Date: 10/02/2014
Review Created: 10/04/2014
This review was collected via phone interview by Customer Research Inc.
David said the business provides great service.
Category: Collision
Service Date: 10/03/2014
Review Created: 10/04/2014
This review was collected via phone interview by Customer Research Inc.
Urban said he has and will continue to recommend others to this business. He is very impressed and pleased.
Category: Collision
Service Date: 09/24/2014
Review Created: 09/29/2014
This review was collected via phone interview by Customer Research Inc.
Spoke with Michelle. She said she needs to return the vehicle because the truck is still pushed a little to the side. Her husband has not had the time to take it back yet. It took longer than promised due to a parts delay.
Category: Collision
Service Date: 09/25/2014
Review Created: 09/27/2014
This review was collected via phone interview by Customer Research Inc.
Sharon said everything at this business was perfect.
Category: Collision
Service Date: 09/25/2014
Review Created: 09/27/2014
This review was collected via phone interview by Customer Research Inc.
Darryl said they are wonderful.
Category: Collision
Service Date: 09/19/2014
Review Created: 09/27/2014
This review was collected via phone interview by Customer Research Inc.
Mitchell is a completely satisfied customer.
Category: Collision
Service Date: 09/19/2014
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Mitchell is a completely satisfied customer.
Category: Collision
Service Date: 09/19/2014
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Angela said this business provided good work.
Category: Collision
Service Date: 09/19/2014
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
David said when he went in the first time, he told Vincent about the repairs and asked about giving him a military discount. He was told to discuss it later with Al. When he dropped his vehicle off, he told Al about the military discount. He was told they would think about it. When he returned to pick his vehicle up, he was told they were still thinking about it. In the end, he did not get a military discount. He thinks that if they offered a military discount, more customers that are in the area who are in the military, would go to this business.
Category: Collision
Service Date: 09/18/2014
Review Created: 09/22/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 61 - 80 of 781 in total
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