Fradella's Collision Center - Chalmette


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

984 Reviews

99% Would Recommend
Latest Review 7 days ago
Alexis B. on 01/26/2016
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Alexis said she has a few problems with this business getting the estimate done, and with the payment options. She noted that no one told her that she needed to bring a cashier's check. However, she found the work to be fine. The bumper had to be tightened a bit more, but that was it. She also found the employees to be both nice and helpful.
Category: Collision
Service Date: 01/18/2016
Review Created: 01/26/2016
This review was collected via phone interview by Customer Research Inc.
Al W. at Fradella's Collision Center - Chalmette responded on 02/01/2016

We have followed up with  Alexis to address concerns that she has and make sure  she is 100% satified with repairs performed.

Ronald V. on 01/26/2016
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Ronald said the employees at this business went over all the details and he was pleased with the top notch service received.
Category: Collision
Service Date: 01/14/2016
Review Created: 01/26/2016
This review was collected via phone interview by Customer Research Inc.
Duval L. on 01/21/2016
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Duval said this business provided wonderful service, they were attentive, and they explained everything thoroughly.
Category: Collision
Service Date: 12/31/2015
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.
Stephanie B. on 01/21/2016
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Stephanie said this business did a great job. They kept her informed and she said she is very happy with them.
Category: Collision
Service Date: 01/08/2016
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.
Ian S. on 01/21/2016
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Ian said his overall experience with this business was an awesome experience. The customer service was outstanding. The speediness of the work done was great. The reputation of this business exceeded his expectations.
Category: Collision
Service Date: 01/14/2016
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.
Brad B. on 01/19/2016
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Brad said this business did a poor job on the body repairs and he felt like the price was too high.
Category: Collision
Service Date: 01/14/2016
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Al W. at Fradella's Collision Center - Chalmette responded on 02/01/2016

We called customer and he agreed  to stop in so that we can address any workmanship issues .

Victor D. on 01/19/2016
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Victor said this business provided great service.
Category: Collision
Service Date: 12/24/2015
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Peter T. on 01/19/2016
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Peter said the personal, receptionist and service representative were excellent. The work was done perfectly. He was very pleased and he would recommend this business highly. He went to this facility because they have a good reputation.
Category: Collision
Service Date: 01/14/2016
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Aleshia L. on 01/19/2016
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Aleshia said she felt this business did a good job and she has been there before.
Category: Collision
Service Date: 01/11/2016
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Cheryl C. on 01/19/2016
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Cheryl said this business repaired her vehicle in a timely manner and their response time was fast. She got her vehicle back in one day. Their service and quality of work was excellent. She had no problems with them.
Category: Collision
Service Date: 01/08/2016
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Joann S. on 01/19/2016
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Joann said this business provides quality service.
Category: Collision
Service Date: 01/14/2016
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Lindi S. on 01/15/2016
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Lindi said the employees at this facility have always done good business. She has had multiple repairs from them and likes their work.
Category: Collision
Service Date: 01/04/2016
Review Created: 01/15/2016
This review was collected via phone interview by Customer Research Inc.
Stephanie A. on 01/11/2016
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Stephanie said this business does great work and it was quick.
Category: Collision
Service Date: 12/28/2015
Review Created: 01/11/2016
This review was collected via phone interview by Customer Research Inc.
Conrad C. on 01/11/2016
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Conrad said this business does very good work.
Category: Collision
Service Date: 12/21/2015
Review Created: 01/11/2016
This review was collected via phone interview by Customer Research Inc.
Samatha N. on 01/11/2016
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Samantha said the business did a good job keeping her updated.
Category: Collision
Service Date: 12/24/2015
Review Created: 01/11/2016
This review was collected via phone interview by Customer Research Inc.
Maria S. on 01/11/2016
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Maria said she likes the business. They kept her updated with everything, every other day or so, on how things were progressing, which she appreciated.
Category: Collision
Service Date: 12/21/2015
Review Created: 01/11/2016
This review was collected via phone interview by Customer Research Inc.
Providence G. on 01/08/2016
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Providence said this business did what they said they would do and called her with information during the repair process.
Category: Collision
Service Date: 01/06/2016
Review Created: 01/08/2016
This review was collected via phone interview by Customer Research Inc.
Jody S. on 01/08/2016
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Jody said he is very satisfied with the service.
Category: Collision
Service Date: 01/04/2016
Review Created: 01/08/2016
This review was collected via phone interview by Customer Research Inc.
Jim S. on 01/06/2016
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Jim said they provided good service and they did good work. They were having some trouble getting the supplement from the people and in order to get the vehicle out as soon as possible, he paid the $88 himself. It was the last day before Christmas and he just wanted his vehicle back. Then, seven days later, the big check came but the only thing he was upset about was having paid the $88 for the supplement. He was happy with Vincent who even picked him up and took him to this business for his vehicle. After the vehicle was cleaned, he also helped to locate a few personal items. He was very courteous. He had only had the vehicle for a couple of months when it was crashed and he believes that after the repairs, it was left like new. It was left perfectly just the way it had been before.
Category: Collision
Service Date: 12/23/2015
Review Created: 01/06/2016
This review was collected via phone interview by Customer Research Inc.
Darnell L. on 01/06/2016
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Darnell said the services provided by this business was good.
Category: Collision
Service Date: 12/30/2015
Review Created: 01/06/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 61 - 80 of 984 in total