Fradella's Collision Center - Chalmette

Reviews (636)

rating 4.86911rating 4.86911rating 4.86911rating 4.86911rating 4.86911

Recommend?
99%

4839 Paris Rd.
Chalmette, LA 70043
(504) 888-1772
Latest Reviews for Fradella's Collision Center - Chalmette
Spoke with Adrien B. She said the vehicle was ready a couple of days early and she did not have any complaints.
Category: Collision
Service Date: 10/15/2013
Review Created: 10/21/2013
This review was collected via phone interview by Customer Research Inc.
Francheska said she can't remember if they gave her updates during the repair process.
Category: Collision
Service Date: 10/08/2013
Review Created: 10/14/2013
This review was collected via phone interview by Customer Research Inc.
Cynthia said the vehicle was ready ahead of time. The location was convenient because she didn't have to drive through town. She will refer people to this business because their hospitality was great, they were all family oriented, and they listened to everything she said.
Category: Collision
Service Date: 10/10/2013
Review Created: 10/14/2013
This review was collected via phone interview by Customer Research Inc.
Spoke with Jude. Jude said they were very happy with the results.
Category: Collision
Service Date: 09/26/2013
Review Created: 10/08/2013
This review was collected via phone interview by Customer Research Inc.
Scottie said someone from this business took his jack from his tool box, and never returned the jack. They also threw all of his tools back into his tool box. Aside from the above issues everything else was good, and his vehicle looks really good. He wasn't promised a time when he would get his vehicle back. They kept him informed, regarding the progress of the repair, every step of the way. They did everything they were supposed to do.
Category: Collision
Service Date: 10/04/2013
Review Created: 10/07/2013
This review was collected via phone interview by Customer Research Inc.
Robert said this business did a wonderful job and he was very impressed with everything they did. He mentioned he has already recommended this business to others.
Category: Collision
Service Date: 09/24/2013
Review Created: 10/05/2013
This review was collected via phone interview by Customer Research Inc.
Dolise said she enjoyed doing business with them.
Category: Collision
Service Date: 09/30/2013
Review Created: 10/05/2013
This review was collected via phone interview by Customer Research Inc.
Dorothey said the vehicle was ready two and a half weeks late because they had to order parts and had to pay extra for the rental. She had to call them a couple of times for updates. She was given a paper with a list of the repairs that were done and nothing was explained, but they did an excellent job.
Category: Collision
Service Date: 09/19/2013
Review Created: 10/04/2013
This review was collected via phone interview by Customer Research Inc.
Jennifer said everything was very good. They were friendly, courteous, and efficient.
Category: Collision
Service Date: 09/13/2013
Review Created: 09/30/2013
This review was collected via phone interview by Customer Research Inc.
Alicia said she did not recall what reason was given for the 2 day delay with the delivery of the vehicle.
Category: Collision
Service Date: 09/18/2013
Review Created: 09/20/2013
This review was collected via phone interview by Customer Research Inc.
John said there was a delay of 2 days due to finding additional damage.
Category: Collision
Service Date: 09/10/2013
Review Created: 09/18/2013
This review was collected via phone interview by Customer Research Inc.
Eddie said they painted the passenger's door but they did not paint the molding. They had to take the molding off so they could paint them and stick them back on again. His back up sensors on the back bumper sometimes works. He has to set an appointment with them to take his vehicle back so they could check it out.
Category: Collision
Service Date: 08/27/2013
Review Created: 09/12/2013
This review was collected via phone interview by Customer Research Inc.
Anthony said the business was very helpful and wonderful.
Category: Collision
Service Date: 08/27/2013
Review Created: 09/11/2013
This review was collected via phone interview by Customer Research Inc.
Melissa said that everything was great with the overall experience with the business.
Category: Collision
Service Date: 09/06/2013
Review Created: 09/10/2013
This review was collected via phone interview by Customer Research Inc.
Danielle said the business did pretty good work. She has used them in the past and she will continue to use them because they treat her well.
Category: Collision
Service Date: 08/08/2013
Review Created: 08/31/2013
This review was collected via phone interview by Customer Research Inc.
Spoke with Jessica. She said that she had to call this business to get the status of her vehicle. She said she thinks her representative was about to call her but she called him first. Her experience was great. The personnel were polite and easy to work with.
Category: Collision
Service Date: 08/15/2013
Review Created: 08/29/2013
This review was collected via phone interview by Customer Research Inc.
Helen said she is totally satisfied every time she goes to this business and she would definitely recommend them.
Category: Collision
Service Date: 08/22/2013
Review Created: 08/28/2013
This review was collected via phone interview by Customer Research Inc.
Spoke with Lynn. She said everything was great.
Category: Collision
Service Date: 08/19/2013
Review Created: 08/27/2013
This review was collected via phone interview by Customer Research Inc.
Therese said she was happy with the work. They forgot to clean the inside of her vehicle by the hatch part. She had to clean it. She said they have always cleaned the inside in the past.
Category: Collision
Service Date: 08/15/2013
Review Created: 08/23/2013
This review was collected via phone interview by Customer Research Inc.
Santo said everything was good.
Category: Collision
Service Date: 08/12/2013
Review Created: 08/23/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 61 - 80 of 636 in total
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