Franklin Auto Service


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

234 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 11 days ago
HEIDI G. on 05/19/2017
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"Awesome!"
I had a very good experience with my recent experience at Franklin Auto Service. I got my car in and they had the problem resolved quickly for a inexpensive price. If I went to my dealership, they would have charged a crazy amount in comparison to what I paid at FAS. I will be back again!!!
Vehicle: Subaru Outback
Service Date: 05/17/2017
Review Created: 05/19/2017 05:59 AM
Darrell a., Owner at Franklin Auto Service responded on 05/20/2017

Thanks for letting us serve you.We appreciate your business.

JIM L. on 05/17/2017
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"Oil Change"
Awesome customer service, very timely and competive pricing!! Thanks for great service.
Vehicle: Chrysler Town & Country
Service Date: 05/15/2017
Review Created: 05/17/2017 07:38 AM
Darrell a., Owner at Franklin Auto Service responded on 05/20/2017

Thanks for letting us serve you.We appreciate your business.

KELLY S. on 05/10/2017
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"Personal service"
They got my car in when they said they would, fixed it promptly , took me on a test drive and the price was reasonable.
Vehicle: Plymouth Barracuda
Service Date: 05/09/2017
Review Created: 05/10/2017 03:19 AM
Darrell a., Owner at Franklin Auto Service responded on 05/14/2017

Thanks for the review .We believe in treating customers the way we would want to be treated.Honest, Friendly and accurate.
Pam ,JRudy and Crew

MARGO K. on 04/25/2017
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"Great service"
Great people to deal with!
Vehicle: Ford Fusion
Service Date: 04/19/2017
Review Created: 04/25/2017 05:08 AM
Darrell a., Owner at Franklin Auto Service responded on 04/27/2017

Thanks for letting us serve you.We appreciate your business.

Dean P. on 04/14/2017
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"Saturn repair"
Great overall service.. so happy we found this dedicated and honest repair shop. We take all 4 of our cars here now. Thank you!
Vehicle: Saturn Aura
Service Date: 04/12/2017
Review Created: 04/14/2017 05:20 AM
Darrell a., Owner at Franklin Auto Service responded on 04/17/2017

Thanks for letting us serve you.We appreciate your business.

KELDA L. on 04/07/2017
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"Franklin Auto Service is the Best"
Pam and Crew are always friendly and ready to help. I love that they give your car a full inspection along with an oil change.
Vehicle: Kia Optima
Service Date: 04/05/2017
Review Created: 04/07/2017 06:34 AM
Darrell a., Owner at Franklin Auto Service responded on 04/08/2017

Thanks for letting us serve you.We appreciate your business.

CINDY J. on 04/03/2017
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"Friendly, local and fast service "
I went in to Franklin Auto last week because my tire kept losing air. After being told by Belle Tire I'd need to wait 2 1/2 hours I thought I'd give this local service station a try. They took my car right in and fixed my tire in 15 minutes for $20! I'll be back for sure! Old fashioned service and fair pricing.
Vehicle: Chevrolet Traverse
Service Date: 03/27/2017
Review Created: 04/03/2017 10:40 AM
Darrell a., Owner at Franklin Auto Service responded on 04/04/2017

Thanks for giving us a try .We always get you back on the road as quickly as possible.We are a full service auto repair shop.We can repair and maintain your vehicles.
Pam,Rudy and crew

Dean P. on 03/14/2017
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"Awesome service"
The staff quickly assessed the problem. Communicated any changes and promptly had vehicle completed as indicated
Vehicle: Jeep Liberty
Service Date: 03/08/2017
Review Created: 03/14/2017 11:06 AM
Darrell a., Owner at Franklin Auto Service responded on 03/24/2017

Thank you it is our pleasure to serve. It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Pam ,Rudy and Eli

EUG R. on 03/10/2017
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"Fast and friendly "
I am always pleased with their service.
Vehicle: Ford Taurus
Service Date: 03/08/2017
Review Created: 03/10/2017 03:31 AM
Darrell a., Owner at Franklin Auto Service responded on 03/24/2017

Thank you it is our pleasure to serve. It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Pam ,Rudy and Eli

ALLEN W. on 03/08/2017
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"Prompt service. Reasonable price"
Consistently friendly, good service at a reasonable price. This time was for replacement of rear axle seals.
Vehicle: Ford Taurus X
Service Date: 03/06/2017
Review Created: 03/08/2017 05:31 PM
Darrell a., Owner at Franklin Auto Service responded on 03/24/2017

Thank you it is our pleasure to serve. It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Pam ,Rudy and Eli

Ajanth J. on 03/04/2017
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"Great and quick service "
Oil change was quick, and also did a quick checkup of full car. Only thing I felt uncomfortable was, what grade oil did they use while oil change, it costed only $9.5 for oil!
Vehicle: Nissan Sentra
Service Date: 03/04/2017
Review Created: 03/04/2017 09:33 PM
Darrell a., Owner at Franklin Auto Service responded on 03/24/2017

We do use quality oil its discounted to be competitive. Thank you it is our pleasure to serve. It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Pam ,Rudy and Eli

HAL G. on 02/27/2017
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"Great Service "
Great Service! Friendly and Accomadating Staff!
Vehicle: Chrysler Town & Country
Service Date: 02/25/2017
Review Created: 02/27/2017 07:16 AM
Darrell a., Owner at Franklin Auto Service responded on 03/24/2017

Thank you it is our pleasure to serve. It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Pam ,Rudy and Eli

Christine D. on 02/22/2017
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"The expertise of the personnel and the unquestionable ethics of the entire team!"
The friendliness of the staff is an added bonus. Just a pure pleasure.
Vehicle: GMC Terrain
Service Date: 02/21/2017
Review Created: 02/22/2017 07:47 AM
Darrell a., Owner at Franklin Auto Service responded on 02/22/2017

Thank you very much for the trust you put in us with your vehicles.

Candace G. on 02/19/2017
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"quick and polite"
They were super quick and got started as soon as I showed up for my appt (which I can't say for many places I've been to in the past). Everyone was friendly.
Vehicle: Audi A4
Service Date: 02/18/2017
Review Created: 02/19/2017 02:45 AM
Darrell a., Owner at Franklin Auto Service responded on 02/22/2017

We do our best to provide the best service possible .It was our pleasure to help you.
Pam,Rudy and crew

JEFF K. on 02/12/2017
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"Great Service"
The people and service were great!! Courteous friendly and prompt.
Vehicle: Cadillac ATS
Service Date: 02/10/2017
Review Created: 02/12/2017 03:14 AM
Darrell a., Owner at Franklin Auto Service responded on 02/22/2017

We do our best to provide the best service possible .It was our pleasure to help you.
Pam,Rudy and crew

BARBARA B. on 02/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent, personalized service"
Pam is always honest and upfront about costs and prioritization of repairs
Vehicle: Saturn L200
Service Date: 02/06/2017
Review Created: 02/08/2017 02:57 PM
Darrell a., Owner at Franklin Auto Service responded on 02/22/2017

We do our best to provide the best service possible .It was our pleasure to help you.
Pam,Rudy and crew

CHARLOTTE M. on 01/17/2017
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"Quick and quality service!"
Amazing service here at Franklin Auto Service. Had my tire fixed within 30 minutes, and the employees were friendly. I would highly recommend coming here rather than a belle tire, considering going there would take at least 4 hours.
Vehicle: Chevrolet Cruze
Service Date: 01/16/2017
Review Created: 01/17/2017 06:12 AM
Darrell a., Owner at Franklin Auto Service responded on 01/25/2017

We do our best to provide the best service possible .It was our pleasure to help you.
Pam,Rudy and crew

ALLEN W. on 01/16/2017
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"High qualitry service"
Franklin Auto gives you a sense of confidence that your car is being well maintained.
Vehicle: Ford Fusion
Service Date: 01/16/2017
Review Created: 01/16/2017 09:31 PM
Darrell a., Owner at Franklin Auto Service responded on 01/25/2017

Thanks for letting us serve you 

dean p. on 12/25/2016
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"Very efficient and reasonably priced "
Staff were courteous and efficient and communicated problem well and costs were extremely reasonable
Vehicle: Jeep Grand Cherokee
Service Date: 12/21/2016
Review Created: 12/25/2016 10:38 AM
Darrell a., Owner at Franklin Auto Service responded on 12/27/2016

It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again for your patronage.
Pam ,Rudy

SUE K. on 12/24/2016
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"Support Local Businesses"
Fast and friendly service. I had a nail in my tire and by the time I sat down and read a few pages, my car was ready.
Vehicle: Lincoln MKX
Service Date: 12/10/2016
Review Created: 12/24/2016 05:14 AM
Darrell a., Owner at Franklin Auto Service responded on 12/27/2016

It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again for your patronage.
Pam ,Rudy

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