Franklin Auto Service


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

221 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 2 days ago
Candace G. on 02/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick and polite"
They were super quick and got started as soon as I showed up for my appt (which I can't say for many places I've been to in the past). Everyone was friendly.
Vehicle: Audi A4
Service Date: 02/18/2017
Review Created: 02/19/2017 02:45 AM
JEFF K. on 02/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
The people and service were great!! Courteous friendly and prompt.
Vehicle: Cadillac ATS
Service Date: 02/10/2017
Review Created: 02/12/2017 03:14 AM
BARBARA B. on 02/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent, personalized service"
Pam is always honest and upfront about costs and prioritization of repairs
Vehicle: Saturn L200
Service Date: 02/06/2017
Review Created: 02/08/2017 02:57 PM
CHARLOTTE M. on 01/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and quality service!"
Amazing service here at Franklin Auto Service. Had my tire fixed within 30 minutes, and the employees were friendly. I would highly recommend coming here rather than a belle tire, considering going there would take at least 4 hours.
Vehicle: Chevrolet Cruze
Service Date: 01/16/2017
Review Created: 01/17/2017 06:12 AM
Darrell a., Owner at Franklin Auto Service responded on 01/25/2017

We do our best to provide the best service possible .It was our pleasure to help you.
Pam,Rudy and crew

ALLEN W. on 01/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"High qualitry service"
Franklin Auto gives you a sense of confidence that your car is being well maintained.
Vehicle: Ford Fusion
Service Date: 01/16/2017
Review Created: 01/16/2017 09:31 PM
Darrell a., Owner at Franklin Auto Service responded on 01/25/2017

Thanks for letting us serve you 

dean p. on 12/25/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very efficient and reasonably priced "
Staff were courteous and efficient and communicated problem well and costs were extremely reasonable
Vehicle: Jeep Grand Cherokee
Service Date: 12/21/2016
Review Created: 12/25/2016 10:38 AM
Darrell a., Owner at Franklin Auto Service responded on 12/27/2016

It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again for your patronage.
Pam ,Rudy

SUE K. on 12/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Support Local Businesses"
Fast and friendly service. I had a nail in my tire and by the time I sat down and read a few pages, my car was ready.
Vehicle: Lincoln MKX
Service Date: 12/10/2016
Review Created: 12/24/2016 05:14 AM
Darrell a., Owner at Franklin Auto Service responded on 12/27/2016

It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again for your patronage.
Pam ,Rudy

TOM F. on 12/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Little things mean a lot"
When I found I did not have the proper tool to change a tail light I immediately headed to Franklin Service. It only took a few minutes waiting before they retuned my vehicle. The charge was truly minimal.
Vehicle: Buick Enclave
Service Date: 12/19/2016
Review Created: 12/20/2016 08:47 AM
Darrell a., Owner at Franklin Auto Service responded on 12/21/2016

It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again for your patronage.
Pam ,Rud

Barbara P. on 12/19/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very accommodating and close to home."
Very good work.
Vehicle: Volvo XC70
Service Date: 12/17/2016
Review Created: 12/19/2016 12:40 PM
Darrell a., Owner at Franklin Auto Service responded on 12/21/2016

It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again for your patronage.
Pam ,Rudy

KEVIN V. on 11/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"winter tire install"
Quick and affordable.
Vehicle: BMW 135i
Service Date: 11/29/2016
Review Created: 11/30/2016 02:11 PM
Darrell a., Owner at Franklin Auto Service responded on 12/07/2016

It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Pam ,Rudy

EUG R. on 11/25/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Franklin auto service"
Very pleased
Vehicle: Ford Taurus
Service Date: 11/23/2016
Review Created: 11/25/2016 04:57 AM
Darrell a., Owner at Franklin Auto Service responded on 12/07/2016

It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Pam ,Rudy

KIM L. on 11/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always has my business"
Called ahead for safety inspection Of 2008 Volvo. No charge. No problem. Great staff.
Vehicle: Volvo C70
Service Date: 11/22/2016
Review Created: 11/23/2016 05:27 AM
Darrell a., Owner at Franklin Auto Service responded on 12/07/2016

It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Pam ,Rudy

MARY S. on 11/23/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Fast friendly service
Vehicle: Ford Explorer
Service Date: 11/21/2016
Review Created: 11/23/2016 04:08 AM
Darrell a., Owner at Franklin Auto Service responded on 11/23/2016

It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Pam ,Rudy 

KELDA L. on 11/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
Franklin Auto is always very helpful the staff is wonderful and I always get exactly what I need
Vehicle: Kia Optima
Service Date: 11/16/2016
Review Created: 11/18/2016 06:32 AM
Darrell a., Owner at Franklin Auto Service responded on 11/23/2016

It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Pam ,Rudy

ALEXIS W. on 11/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy, Quick & Kind"
I love this place so much. I can't recommend it enough. Everyone is so kind and goes above and beyond every time. Service is quick. The price is competitive. The location can't be beat. I always feel well taken care of here and can't thank Franklin Auto enough for helping to keep my car running and safe!
Vehicle: Mazda 6
Service Date: 11/05/2016
Review Created: 11/08/2016 05:10 PM
Darrell a., Owner at Franklin Auto Service responded on 11/18/2016

It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Darrell ,Jeff and Chris

PAM M. on 11/06/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
Outstanding service
Vehicle: Ford Edge
Service Date: 11/04/2016
Review Created: 11/06/2016 05:20 AM
Darrell a., Owner at Franklin Auto Service responded on 12/07/2016

It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Pam ,Rudy

LORI B. on 10/28/2016
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great business for the Franklin villagers "
Because of the location I would not recommend this business, but of course if I lived nearby I would definitely recommend & patronize this business.
Vehicle: Cadillac DeVille
Service Date: 10/25/2016
Review Created: 10/28/2016 04:48 AM
Darrell a., Owner at Franklin Auto Service responded on 11/18/2016

It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Darrell ,Jeff and Chris

GWEN W. on 08/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Professional and neighborly service - and a good value!!
Vehicle: Ford Fusion
Service Date: 08/22/2016
Review Created: 08/24/2016 04:51 AM
Darrell a., Owner at Franklin Auto Service responded on 10/10/2016

It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Pam ,Rudy

SHARON S. on 08/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another Satisfied Customer"
I am very satisfied with my recent visit. Everyone is friendly and professional. They kept me updated with all of the issues/recommended maintenance. I will continue to take my vehicle to Franklin Auto Service :) Great Job!
Vehicle: BMW 318is
Service Date: 08/17/2016
Review Created: 08/19/2016 04:21 AM
Darrell a., Owner at Franklin Auto Service responded on 08/22/2016

Thank you It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Pam,Rudy and crew

EDITH C. on 07/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the place is clean and orderly, the mechanics are professional, the owner is involved. One gets a sense of reliiability. "
See review details under "Review Title."
Vehicle: Cadillac DeVille
Service Date: 07/21/2016
Review Created: 07/23/2016 09:02 AM
Darrell a., Owner at Franklin Auto Service responded on 07/26/2016

Thank you very much .It means a lot to us that you trust us with your vehicles maintenance . Please tell your family and friends about us. We would appreciate a referral.

Darrell a., Owner at Franklin Auto Service responded on 08/22/2016

Thank you It means a lot to us that you trust us with your vehicles. Please tell your family and friends about us. We would appreciate a referral. Thank you again.
Pam,Rudy and Staff

Displaying Review 1 - 20 of 221 in total