96% Would Recommend
Latest Review 1 day ago
DUKE D. on 03/22/2017
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"Excellent service, good price"
I have taken my vehicle to Frank's three-times and have always received prompt, expert service at a good price.
Vehicle: Nissan Armada
Service Date: 03/20/2017
Review Created: 03/22/2017 04:30 AM
Craig B. on 03/20/2017
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"Friendly, Efficient, Thorough"
Ditto
Vehicle: Nissan Altima
Service Date: 03/17/2017
Review Created: 03/20/2017 05:24 PM
Brandee E. on 03/20/2017
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Brandee said the person that helped her was really nice and informative.
Vehicle: Dodge Neon
Category: Service
Service Date: 03/18/2017
Review Created: 03/20/2017
This review was collected via phone interview by Customer Research Inc.
PHILLIP G. on 03/16/2017
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"Mileage"
I made a boo-boo. My milesge should be 181,200. Thank you
Vehicle: Chevrolet Malibu
Service Date: 03/15/2017
Review Created: 03/16/2017 09:30 PM
BETH C. on 03/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Educational "
George did a great job educating me about my car's problem so I could make an informed decision.
Vehicle: Lexus LX 470
Service Date: 03/04/2017
Review Created: 03/12/2017 11:05 AM
Vicki G. on 03/11/2017
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Vicki said this business finished her vehicle super quick. They were super nice and very informative.
Vehicle: Ford Fiesta
Category: Service
Service Date: 03/08/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
TAYLOR S. on 03/10/2017
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"Great Service "
Quality work, great service
Vehicle: Dodge Pickup
Service Date: 03/08/2017
Review Created: 03/10/2017 10:49 AM
WYATT S. on 03/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Local and capable."
Local capable and knowledgeable mechanics that can service my German cars at a reasonable price.
Vehicle: BMW M3
Service Date: 03/01/2017
Review Created: 03/08/2017 09:28 AM
Belinda M. on 03/08/2017
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Belinda said this business repaired the problem right away.
Vehicle: RAM 1500
Category: Service
Service Date: 03/04/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Daniel W. on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Daniel said he was very happy with everything at the business, and he likes Bob and Frank.
Category: Service
Service Date: 02/21/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Frank S. at Frank's Automotive responded on 02/27/2017

Hi Daniel,
 Thank you for your review. We appreciate your business.

Frank Sanchez
General Manager
512-805-0144
JACK W. on 02/18/2017
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"Very Honest"
From the time I dropped off my vehicle, George was upfront and kept me informed. Their service was completed on-time and within budget.
Vehicle: Ford F-150
Service Date: 02/17/2017
Review Created: 02/18/2017 10:31 PM
Frank S. at Frank's Automotive responded on 02/21/2017

Hi Jack,
 Thank you so much for your feedback! I am pleased to hear you were satisfied with your visit to our shop. We look forward proving you with future services.


Thank you,




Frank Sanchez
General Manager
512-805-0144 

Kevin G. on 02/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said it was a good visit.
Vehicle: Nissan Versa
Category: Service
Service Date: 02/15/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Frank S. at Frank's Automotive responded on 02/21/2017

Hi Kevin,
 Thank you for your feedback, we value your business.

Frank Sanchez
General Manager
512-805-0144
Gayle E. on 02/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gayle said they were great.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 02/14/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
Frank S. at Frank's Automotive responded on 02/21/2017

Hi Mrs. Easley,
 Thank you for your review!!!


Frank Sanchez
General Manager
512-805-0144
Shelby F. on 02/15/2017
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Shelby said Bob really took care of him and he answered all his questions. He also said they did a good job.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 02/13/2017
Review Created: 02/15/2017
This review was collected via phone interview by Customer Research Inc.
Frank S. at Frank's Automotive responded on 02/22/2017

Shelby,
 Thank you for your review! We appreciate your business.



Frank Sanchez
General Manager
512-805-0144
Adam B. on 02/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Adam said this business was honest and they did everything he asked them for.
Vehicle: Acura 3.2TL
Category: Service
Service Date: 01/23/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Frank S. at Frank's Automotive responded on 02/15/2017

Hi Adam,
 Thank you for your feedback, we truly appreciate it. If there is anything else we can do for you, please give us a call.


Thank you,

Frank Sanchez
General Manager
512-805-0144
Keith V. on 02/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Keith said the business was good.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 02/09/2017
Review Created: 02/13/2017
This review was collected via phone interview by Customer Research Inc.
Mary V. on 02/10/2017
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Mary said they fix what she asks them to fix and they do a good job.
Vehicle: Subaru Outback
Category: Service
Service Date: 02/07/2017
Review Created: 02/10/2017
This review was collected via phone interview by Customer Research Inc.
Frank S. at Frank's Automotive responded on 02/15/2017

Hi Mary,
 Thank you for your feedback! We really appreciate it!!


Frank Sanchez
General Manager
512-805-0144
Craig B. on 02/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful visit to repair 2014 Nissan Altima"
Found problem with transmission, oil was changed. Next day problem accured again, oil changed again. Found out with help of Frank's outstanding staff that the transmission was still under Nissan warranty, transmission was changed for free at Nissan Dealership.
Thank You Frank's Automotive
Vehicle: Nissan Altima
Service Date: 01/16/2017
Review Created: 02/09/2017 11:24 AM
Frank S. at Frank's Automotive responded on 02/10/2017

Hello Craig,
 I am glad to hear our team was available to help you and that the issue was resolved, if there is anything else we can do for you, please give us a call.


Thank you,


Frank Sanchez
General Manager
512-805-0144
Willy G. on 02/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Willy said he loves the business and he is pleased with their work.
Vehicle: Mercedes-Benz CLS55
Category: Service
Service Date: 02/02/2017
Review Created: 02/04/2017
This review was collected via phone interview by Customer Research Inc.
Frank S. at Frank's Automotive responded on 02/10/2017

Hi Willy,
 Thank you for your feedback, we really appreciate it. If there is anything else we can do to help. Please give us a call



Thank you,


Frank Sanchez
General Manager
512-805-0144
Jose N. on 02/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jose said the service was very nice and it was his first time there.
Vehicle: Ford Edge
Category: Service
Service Date: 02/02/2017
Review Created: 02/04/2017
This review was collected via phone interview by Customer Research Inc.
Frank S. at Frank's Automotive responded on 02/10/2017

Hi Jose,
 Thank you for your feedback! We really appreciate it, if there is anything else we can do, please give us a call.


Thank you,


Frank Sanchez
General Manager
512-805-0144
Displaying Review 1 - 20 of 409 in total