96% Would Recommend
Latest Review 6 days ago
CAROL G. on 04/22/2017
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"Dependable Service"
My car was thoroughly serviced and I was treated respectfully.
Vehicle: Saturn Vue
Service Date: 04/19/2017
Review Created: 04/22/2017 10:30 AM
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Frank S. at Frank's Automotive responded on 04/24/2017

Hi Carol,
 Thank you for your review! We appreciate your business.


Frank Sanchez
General Manager
512-805-0144
Dennis W. on 04/22/2017
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Dennis said this business always provides good service.
Vehicle: Ford Expedition
Category: Service
Service Date: 04/21/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Artie O. on 04/21/2017
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Artie said this business was really helpful.
Vehicle: Toyota Avalon
Category: Service
Service Date: 04/13/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
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Frank S. at Frank's Automotive responded on 04/24/2017

Hi Artie,
 Thank you for your review! We appreciate your business!

Frank Sanchez
General Manager
512-805-0144
Matt C. on 04/14/2017
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Matt said they did everything great. They went beyond the call of duty.
Vehicle: Ford Focus
Category: Service
Service Date: 04/12/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
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Frank S. at Frank's Automotive responded on 04/21/2017

Hi Matt,
 Thank you for your review! We appreciate your business!!


Frank Sanchez
General Manager
512-805-0144
JACK W. on 04/11/2017
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"Trust These Guys"
Always been upfront and honest with their work.
Vehicle: Ford F-150
Service Date: 04/11/2017
Review Created: 04/11/2017 09:01 PM
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Frank S. at Frank's Automotive responded on 04/12/2017

Hi Jack,
 Thank you for your review! We appreciate your business.

Frank Sanchez
General Manager
512-805-0144
Christine H. on 04/11/2017
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Christine said they communicated well and they were patient. They answered all of her questions and the staff was accommodating.
Vehicle: GMC Yukon
Category: Service
Service Date: 04/05/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
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Frank S. at Frank's Automotive responded on 04/21/2017

Hi Christine,
 Thank you for your business!!


Frank Sanchez
General Manager
512-805-0144
Mario M. on 04/11/2017
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Mario said this business has good, honest and nice service.
Vehicle: Honda Pilot
Category: Service
Service Date: 04/04/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Phil M. on 04/11/2017
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Phil said he is always very satisfied with the service he gets.
Vehicle: Dodge Pickup
Category: Service
Service Date: 04/07/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Austin K. on 04/11/2017
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Austin said the business did not charge for a diagnostic test.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 04/08/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
PAT E. on 04/03/2017
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"recommended by friend and was not disappointed in service to my auto. staff was friendly and has a sense of humor."
so far so good!
Vehicle: Lexus RX 400h
Service Date: 03/08/2017
Review Created: 04/03/2017 07:49 AM
DONNA B. on 04/01/2017
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"Professional and Courteous"
Robert explained everything in detail and assisted in the right choice for my vehicle maintenance.
Vehicle: Mercedes-Benz
Service Date: 03/30/2017
Review Created: 04/01/2017 08:28 AM
Samuel B. on 03/27/2017
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Samuel said this business was quick.
Vehicle: Ford Focus
Category: Service
Service Date: 03/24/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
DUKE D. on 03/22/2017
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"Excellent service, good price"
I have taken my vehicle to Frank's three-times and have always received prompt, expert service at a good price.
Vehicle: Nissan Armada
Service Date: 03/20/2017
Review Created: 03/22/2017 04:30 AM
Cody H. on 03/21/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Cody said he has taken his vehicle back 3 times and the air conditioner is still not working. He plans on going back again.
Vehicle: Ford Mustang
Category: Service
Service Date: 03/20/2017
Review Created: 03/21/2017
This review was collected via phone interview by Customer Research Inc.
Craig B. on 03/20/2017
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"Friendly, Efficient, Thorough"
Ditto
Vehicle: Nissan Altima
Service Date: 03/17/2017
Review Created: 03/20/2017 05:24 PM
Brandee E. on 03/20/2017
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Brandee said the person that helped her was really nice and informative.
Vehicle: Dodge Neon
Category: Service
Service Date: 03/18/2017
Review Created: 03/20/2017
This review was collected via phone interview by Customer Research Inc.
PHILLIP G. on 03/16/2017
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"Mileage"
I made a boo-boo. My milesge should be 181,200. Thank you
Vehicle: Chevrolet Malibu
Service Date: 03/15/2017
Review Created: 03/16/2017 09:30 PM
BETH C. on 03/12/2017
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"Educational "
George did a great job educating me about my car's problem so I could make an informed decision.
Vehicle: Lexus LX 470
Service Date: 03/04/2017
Review Created: 03/12/2017 11:05 AM
Vicki G. on 03/11/2017
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Vicki said this business finished her vehicle super quick. They were super nice and very informative.
Vehicle: Ford Fiesta
Category: Service
Service Date: 03/08/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
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Frank S. at Frank's Automotive responded on 03/29/2017

Hello Vicki,
 Thank you for your feedback. We appreciate your business. 


Frank Sanchez
General Manager
512-805-0144
TAYLOR S. on 03/10/2017
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"Great Service "
Quality work, great service
Vehicle: Dodge Pickup
Service Date: 03/08/2017
Review Created: 03/10/2017 10:49 AM
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Frank S. at Frank's Automotive responded on 03/29/2017

Hi Taylor,
 Thank you for your feedback, we value your business. If there is anything else we can do for you, please give us a call. 


Frank Sanchez
General Manager
512-805-0144
Displaying Review 1 - 20 of 422 in total