Fred's Auto Repair of Briarcliff Inc.


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

93 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
91% Business Response
Latest Review about 8 hours ago
WARREN W. T. on 09/23/2017
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"Courteous and prompt service"
Courteous and prompt service
Vehicle: Hyundai Elantra
Service Date: 09/21/2017
Review Created: 09/23/2017 07:05 AM
JUDY Y. on 09/21/2017
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"Fred"
Fred 's attention gives me the impression that I am his only customer.
Vehicle: Toyota Sienna
Service Date: 09/20/2017
Review Created: 09/21/2017 05:35 AM
Carrie C. on 09/18/2017
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Carrie said she like that they were set up to where the customer could see the progress online.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
PHYLLIS M. on 09/12/2017
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"Always a goid experience"
All my experience with Fred's have been positive. I have confidence in their professionalism.
Vehicle: Mercedes-Benz E320
Service Date: 09/07/2017
Review Created: 09/12/2017 07:09 PM
KENNY R. on 09/02/2017
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"Car Inspection."
Christine answered the phone in a very professional manner and was very pleasant. I thought they were very thorough with the inspection of my car .Thankfully there were no problems that needed to be corrected. Would definitely recommend to a friend or family member .
Vehicle: Toyota Highlander
Service Date: 09/01/2017
Review Created: 09/02/2017 06:39 AM
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 09/10/2017

Thanks Ken sorry i missed you but see you soon.

J. Fred Indorf
owner
914-762-1131
ANDREA S. on 08/29/2017
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"Excellent, honest service"
I highly recommend Fred's. They are competent, honest, and very nice to work with.
Vehicle: Subaru Forester
Service Date: 08/28/2017
Review Created: 08/29/2017 04:09 AM
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 09/10/2017

Thanks Andrea for those very kind words, we will keep working hard to meet everybody's expectations

J. Fred Indorf
owner
914-762-1131
Cori C. on 08/29/2017
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Cori said the service was fine.
Vehicle: GMC Acadia
Category: Service
Service Date: 08/07/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Sandy G. on 08/28/2017
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Sandy said he had a seamless visit with this business and he got same day service.
Vehicle: Acura
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 09/10/2017

Thank you Sandy for the 5 star review means a lot to me and my crew, have a great day

J. Fred Indorf
owner
914-762-1131
Mary T. on 08/24/2017
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Spoke with William. He said he has used this business for 30 years because of their quality service.
Vehicle: Subaru Outback
Category: Service
Service Date: 08/22/2017
Review Created: 08/24/2017
This review was collected via phone interview by Customer Research Inc.
DAVID C. on 08/22/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"not sure what this review means"
I had a cabin air filter installed and I believe that the labor cost was too high. The technician began by opening the hood and removing all the air filter hoses and engine covers. He was then told that it was a cabin filter. I believe I was charged with labor including the work to remove the wrong parts.
Vehicle: Mercedes-Benz SL-Class
Service Date: 08/07/2017
Review Created: 08/22/2017 04:44 AM
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 09/11/2017

thank you for your review David, wither good or bad we need to know how we are doing.
will follow up with you with a phone call

J. Fred Indorf
owner
914-762-1131
Yilong N. on 08/22/2017
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Yilong said the business was very convenient for him and he had an oil change and inspection done. They did a very good job.
Vehicle: Subaru Forester
Category: Service
Service Date: 08/17/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 09/10/2017

Thank you Yilong for the 5 star review and trusting us with your car,

J. Fred Indorf
owner
914-762-1131
EDWARD H. on 08/15/2017
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"Consistently Excellent Service"
Once again Fred and his gang provided timely, professional work on my car. Thanks to you all.
Vehicle: Mazda MX-5 Miata
Service Date: 08/10/2017
Review Created: 08/15/2017 01:25 PM
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 08/20/2017

Thanks Ed, always great seeing you.

J. Fred Indorf
owner
914-762-1131
Cary S. on 08/15/2017
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Cary said this facility does a nice job.
Vehicle: BMW 740i
Category: Service
Service Date: 08/11/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 09/10/2017

Hi Cary,
thanks for the 5 star review, we need to know if are job is done right and feed back helps a lot.

J. Fred Indorf
owner
914-762-1131
TREVOR T. on 08/11/2017
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"Flat fix"
Fred's had a high volume of cars which had been dropped off for service, but he took the time to fix my wife's flat tire and got me under way in no time at all. He used a new type of internal tire patch rather than the "rubber stick" everyone else uses, so I feel more comfortable with the repair.
Vehicle: Honda CR-V
Service Date: 08/10/2017
Review Created: 08/11/2017 07:46 AM
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 08/20/2017

Thanks Trevor

J. Fred Indorf
owner
914-762-1131
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 09/10/2017

Thank you Trevor,my pleasure always great to see you.

J. Fred Indorf

owner
914-762-1131
STEVE G. on 08/11/2017
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"Muffler pipe repair"
Excellent work and customer service. An auto repair shop you can trust
Vehicle: Subaru Outback
Service Date: 08/10/2017
Review Created: 08/11/2017 04:53 AM
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 08/20/2017

Thanks Steve for the 5 star review.
we will do are best to keep your Camry on the road.

J. Fred Indorf
owner
914-762-1131
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 09/10/2017

Thanks again Steve

J. Fred Indorf
owner
914-762-1131
LOUISE S. on 08/10/2017
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"Friendly, hospitable, competent service."
Fred has been taking care of my several SAAB's over the years. Very reliable, friendly and gets the job done.
Vehicle: Saab 9-3
Service Date: 08/09/2017
Review Created: 08/10/2017 05:44 AM
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 08/20/2017

Thanks Louise, yes we have been with each other for many years.

J. Fred Indorf
owner
914-762-1131
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 09/10/2017

Thank you Louise always great seeing you and yes we go way back.

J. Fred Indorf
owner
914-762-1131
BRIAN S. on 08/10/2017
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"Great service as usual"
Great service as usual
Vehicle: Toyota Sienna
Service Date: 08/09/2017
Review Created: 08/10/2017 03:48 AM
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 08/20/2017

Thanks Brian, always great seeing you

J. Fred Indorf
owner
914-762-1131
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 09/10/2017

Thanks Brian 

J. Fred Indorf
owner
914-762-1131
David F. on 08/09/2017
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David said this business did a good job and it was reasonable.
Vehicle: Honda Odyssey
Category: Service
Service Date: 07/28/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 09/10/2017

Thanks Dave for the 5 star review know lets hope car is fixed

J. Fred Indorf
owner
914-762-1131
SHEILA B. on 08/07/2017
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"The staff and the service"
Great service and excellent work as always.
Vehicle: Volvo V50
Service Date: 08/07/2017
Review Created: 08/07/2017 08:57 PM
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 08/09/2017

Thanks Sheila for the 5 star review, means a lot to all of us and always great seeing you and John.
Sincerely,

J. Fred Indorf
owner
914-762-1131
SY W. on 08/04/2017
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"Trustworthy and Reliable"
As usual, all the details on keeping my car safe and dependable have been taken care of at Fred's Auto Repair of Briarcliff.
Vehicle: Toyota Corolla
Service Date: 08/03/2017
Review Created: 08/04/2017 07:03 AM
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Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 08/09/2017

Thanks Sy we want to see that car hit 300k miles
always great seeing you.
Sincerely,

J. Fred Indorf
owner
914-762-1131
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