Friendship Hyundai of Johnson City


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

744 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.4166667/5Overall Rating 4.4166667/5Overall Rating 4.4166667/5Overall Rating 4.4166667/5rating 4.4166667
Original
Overall Rating 2.41667/5Overall Rating 2.41667/5rating 2.41667rating 2.41667rating 2.41667
97% Would Recommend
100% Business Response
Latest Review about 18 hours ago
Scott C. on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Competent to work on vehicle"
Problem found and cost of repair given prior to work being done.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 05:28 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/21/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon

Laura Keiser
Customer Service Specialist
423-461-4500
Bradley W. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2006 sonota"
Friendly and great service, they go above and beyond to help.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 02:24 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/21/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon

Laura Keiser
Customer Service Specialist
423-461-4500
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ray"
Would come back
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/20/2017 07:33 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/20/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon

Laura Keiser
Customer Service Specialist

423-461-4500
Edward M. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Seemingly did a great job, but only had oil changed.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 06:14 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/20/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon

Laura Keiser
Customer Service Specialist
423-461-4500
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, efficient service"
I have used Friendship Hyundai of Johnson City for every service my 2015 Elantra has needed since I purchased it there 2 years ago. They are always quick and reliable and I’ve never been disappointed.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 05:35 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/20/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon

Laura Keiser
Customer Service Specialist
423-461-4500
Robert W. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Fast friendly service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 06:20 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/19/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon

Laura Keiser
Customer Service Specialist
423-461-4500
Seth F. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and excellent service"
I always bring my Hyundai back for service even though I pay a few more dollars, I like the service and its all on record.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 12:13 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/18/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon

Laura Keiser
Customer Service Specialist
423-461-4500
John T. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is extremely friendly! "
Yes!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/18/2017 05:29 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/18/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon

Laura Keiser
Customer Service Specialist
423-461-4500
Verified Customer on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Excellent team.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/17/2017 06:46 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/18/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon

Laura Keiser
Customer Service Specialist
423-461-4500
Kathleen L. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kathy L"
Quick service, willingness to handle all concerns, loaner cars available while vehicle is being serviced.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/17/2017 05:41 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/18/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon

Laura Keiser
Customer Service Specialist
423-461-4500
Verified Customer on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lives up to its name."
They've been nothing but helpful and friendly through our entire experience, truly appreciated.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/17/2017 08:26 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/18/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon

Laura Keiser
Customer Service Specialist
423-461-4500
Charles H. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always same polite and courteous service from knowledgeable techs."
Always same good service from friendly courteous service
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 12:39 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/18/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon

Laura Keiser
Customer Service Specialist
423-461-4500
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/18/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon

Laura Keiser
Customer Service Specialist
423-461-4500
David B. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good, Fast Service with comfortable waiting."
When you are waiting (nice place to wait also compared to most) they get the service done quickly and correctly.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 10:47 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/18/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon

Laura Keiser
Customer Service Specialist
423-461-4500
William S. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Provided the service needed in the time frame I wqas told. "
Work was done as requested in a timely manner. Will use for service next time.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/13/2017 07:52 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/14/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Scottie W. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Dealership!!"
This Dealership is very pleasant to work just friendly, helpful people!!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 08:30 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/13/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Kathleen F. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to get in and out in good time "
Good waiting room
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 06:24 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/13/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Heather C. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing service "
Great customer service, prompt attention and quick to complete the job
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 05:53 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/13/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Crystal T. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Personnel "
Always satisfied when I leave
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 05:30 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/13/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
James S. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall "
***
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 01:10 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/12/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Billie I. on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Dealership Service "
Easy to deal with. Very thorough. Always look out for you.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/10/2017 04:34 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 09/11/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
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