Friendship Hyundai of Bristol


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

346 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5rating 3.4rating 3.4
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
97% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Power Steering Coupler"
Performed replacement under extended warranty without questions. Also did a courtesy inspection and confirmed my battery was failing to hold charge. In addition, performed the engine failure recall diagnosis at the same time. All within 1.5h.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 11:41 AM
Chad A. at Friendship Hyundai of Bristol responded on 09/20/2017

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Paula D. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Took care of the recall on the car quickly, very friendly service department.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/19/2017 06:20 PM
Chad A. at Friendship Hyundai of Bristol responded on 09/19/2017

Thank you Paula for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

REGINA E. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"convenience"
Yes
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 01:15 PM
Chad A. at Friendship Hyundai of Bristol responded on 09/19/2017

Thank you Rehina for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Priscilla E. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always treated with respect."
Excellent customer service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 05:46 AM
Chad A. at Friendship Hyundai of Bristol responded on 09/19/2017

Thank you Priscilla for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Robert T. on 09/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Regular service "
Good
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/17/2017 11:12 AM
Chad A. at Friendship Hyundai of Bristol responded on 09/17/2017

Thank you Robert for taking the time to complete this survey and for the kind word. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director
Scott H. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Let me down once"
Always been happy except for this last time. They charged me $20 for a tire rotation and I bought my tires from them.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 01:18 PM
Chad A. at Friendship Hyundai of Bristol responded on 09/15/2017

Thank you Scott for taking the time to complete this survey. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  Our tire rotation increased early 2017 from $15 to $19.  Our tire rotations have been $15 for the past 3 years.  We will honor your rotations at $15 as we have made a not in your account.  Have a great week.

Chad Ayers
Service Director
Penny H. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe servicing and repairing two recalls. Also battery and fan belt replaced. "
Excellent service in an acceptable amount of time.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 01:18 PM
Chad A. at Friendship Hyundai of Bristol responded on 09/13/2017

Thank you Penny for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol. 

Chad Ayers
Service Director

RANDALL M. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy service"
Fast and friendly service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 03:53 PM
Chad A. at Friendship Hyundai of Bristol responded on 09/12/2017

Thank you Randall for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Cleaburn W. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Chad and Chris are assets
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 12:49 PM
Chad A. at Friendship Hyundai of Bristol responded on 09/12/2017

Thank you Cleaburn for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.  Take care my friend and Sydney says hello...

Chad Ayers
Service Director

Sawnie R. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people."
Excellent courtesy.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 03:43 PM
Chad A. at Friendship Hyundai of Bristol responded on 09/08/2017

Thank you Sawnie for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Cathy H. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependability"
Yes, I already have.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 08/24/2017
Service Type: Maintenance
Review Created: 09/07/2017 04:41 AM
Chad A. at Friendship Hyundai of Bristol responded on 09/07/2017

Thank you Cathy for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Kelly V. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly "
Staff was very helpful and services were performed in a timely manner.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/06/2017 10:17 AM
Chad A. at Friendship Hyundai of Bristol responded on 09/06/2017

Thank you Kelly for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Dava S. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Always prompt and courteous!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/05/2017 03:17 PM
Chad A. at Friendship Hyundai of Bristol responded on 09/05/2017

Thank you Dava for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Claude E. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best dealership hands down "
Friendship Hyundai never disappoints! We had a recall appointment that we had to cancel a couple of times due to time restraints. Our appointment was handled in much less time than expected and they included an oil change while we were there. The staff always makes things so easy for us. They answer questions and are always so friendly!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/04/2017 11:43 AM
Chad A. at Friendship Hyundai of Bristol responded on 09/04/2017

Thank you Claude for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Abraham C. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service! "
Taken great care of our vehicle.
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 09/03/2017 04:56 AM
Chad A. at Friendship Hyundai of Bristol responded on 09/03/2017

Thank you Abraham for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Winston B. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
I highly recommend this business
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 08/24/2017
Service Type: Maintenance
Review Created: 09/01/2017 01:08 PM
Chad A. at Friendship Hyundai of Bristol responded on 09/01/2017

Thank you Winston for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Karin H. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Thx
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 08/31/2017 08:21 PM
Chad A. at Friendship Hyundai of Bristol responded on 08/31/2017

Thank you Karin for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

DAVID R. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"best service department"
no one beats friendship
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 08/31/2017 02:27 PM
Chad A. at Friendship Hyundai of Bristol responded on 08/31/2017

Thank you David for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Michael D. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very professional and friendly"
professional,friendly,courteous
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 08/24/2017
Service Type: Maintenance
Review Created: 08/31/2017 01:06 PM
Chad A. at Friendship Hyundai of Bristol responded on 08/31/2017

Thank you Michael for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 08/30/2017 10:48 AM
Chad A. at Friendship Hyundai of Bristol responded on 08/30/2017

Thank you for taking the time to complete this survey. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Displaying Review 1 - 20 of 346 in total