Garden Grove Hyundai


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1376 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 3.9393927/5Overall Rating 3.9393927/5Overall Rating 3.9393927/5rating 3.9393927rating 3.9393927
Original
Overall Rating 2.12121/5Overall Rating 2.12121/5rating 2.12121rating 2.12121rating 2.12121
93% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Lynda M. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In & Out"
Yes
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 04:15 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/20/2017

Thank you for your time and feedback



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Shirley H. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great"
Always professional and polite.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 12:26 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/20/2017

always great to see you back. Thank you for your continued support.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A+"
A+
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 07:23 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/19/2017

We appreciate your time for feedback and thank you for your time.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
From the service writer, to the maintenance to the cashier....everything was great!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:57 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/19/2017

Thank you for taking the time to give feedback, We appreciate your business.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Jack G. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"great people"
They do good work ad are honest ...
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 04:04 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/18/2017

Thank you for your time and feedback.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Verified Customer on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good customer service "
Just a routine service, wanted to get my tires rotated but the advisor recommended to do it on my next major service.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 01:48 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/18/2017

we appreciate your feedback. Thank you 



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Hazelle D. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I always get good service with Ben"
Ben is always very attentive to my needs.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/17/2017 03:55 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/17/2017

Thank you for responding, we appreciate your continued business.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
KEVIN T. on 09/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent!"
I made the appt. Oil change was done in approx 30 min.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/16/2017 08:27 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/16/2017

Thank you for taking the time to give feedback. We appreciate your business.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick service"
Ben the service advisor was great
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 11:12 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/15/2017

We appreciate your time and feedback. Than kyou for your business.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Verified Customer on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"GOOD SERVICE"
ITS OK
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/15/2017 06:49 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/15/2017

Thank you for your response and feedback. 



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Edgardo G. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Need good coffe"
Very good
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 09:38 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/14/2017

Thank you god taking the time to give us feedback , we appreciate your support.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Tanya L. on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service and Value"
The service here is always great, timely, and a great value!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 10:36 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/14/2017

we appreciate your feedback and continued business.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Lope P. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Excellent service advisors
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/13/2017 08:25 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/13/2017

Thank you for your business and feedback.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Clarissa V. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing customer service "
This place has amazing customer service. They finished right on time, they made me feel welcome
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 11:19 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/13/2017

thank you so much, we appreciate your continued support.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Lynnie N. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Maintenance "
Excellent
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/13/2017 08:22 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/13/2017

great to hear, thank you for your time and feedback.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Tony is very friendly and helpful. He makes his customers feel like they are his first priority.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 09:31 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/13/2017

We appreciate your time and feedback.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality customer with fast service turn around"
Joel my service advisor was phenomenal and the service performed was top notch!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 04:02 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/12/2017

great to here. thank you for your business and feedback.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Joseph W. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job "
Service integrity and courtesy is outstanding.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 12:57 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/11/2017

We appreciate your continued support and business.



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
MICHAEL N. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Customer service is the best I've received from any Hyundai dealership.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 12:47 PM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/11/2017

Thank you for your time and feedback 



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Dol L. on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good sevices but this times, not satisfy"
Attend was good service
Vehicle: 2013 Hyundai Equus
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 10:20 AM
04ffc22bf01a0d8e5e7a3cbae456dca2?s=28
Craig A., Service Director at Garden Grove Hyundai responded on 09/11/2017

I will forward this to toney for follow up. thank you



best regards,

Craig Atchison
Service Director
Russell Westbrook Hyundai of Garden Grove
craiga@russellwestbrookautomotive.com
714-741-3100
Displaying Review 1 - 20 of 1376 in total