100% Would Recommend
Latest Review about 1 hour ago
DOUG M. on 05/24/2017
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"1966 Ford Ranchero"
They were up front about price and work for new mufflers. They completed work on time and to our satisfaction. I will use them for all of my cars exhaust needs.
Vehicle: Ford Ranchero
Service Date: 05/11/2017
Review Created: 05/24/2017 07:01 PM
Oscar B. on 05/23/2017
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Oscar said this business did good work. They were quick and they had good prices.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 05/05/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Edward S. on 05/20/2017
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Edward said the business took really good care of him and his vehicle. They have fair prices as well.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 05/18/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
CJ B. on 05/16/2017
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"CJ Brandt"
Competent and friendly customer service.
Vehicle: Toyota Tacoma
Service Date: 05/09/2017
Review Created: 05/16/2017 02:15 PM
Olen T. on 05/16/2017
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Olen said the business did a good job and they have a great price.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 05/09/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
DENNY G. on 05/15/2017
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"Very good service"
Greaat service and honesty
Vehicle: Ford Expedition
Service Date: 05/11/2017
Review Created: 05/15/2017 07:16 AM
RICKY RAY V. on 05/15/2017
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" Small business great service!"
Craig is always so personable and attentive to our needs with our vehicles. I highly recommend genes auto! It's hard to find companies like this nowadays!
Vehicle: Cadillac CTS
Service Date: 05/12/2017
Review Created: 05/15/2017 06:18 AM
Robert B. on 05/15/2017
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"Excellent service"
Brought my truck in after going to auto parts store for a new battery. The auto parts store told me my alternator needed to be replaced. After Genes Muffler took a thorough look at the electrical system of the truck, they replaced my dead battery, using the warranty on it to get me a new discounted battery. Genes Muffler is one of those places that tries to help its customers get there vehicles running again without trying to take advantage of them.
Vehicle: Dodge Pickup
Service Date: 05/11/2017
Review Created: 05/15/2017 05:57 AM
CHRIS H. on 05/02/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Quick Muffler Job "
Job was quoted to take 2.5 hours and have about 20 in parts. Tech said it would be $270 or so for the easy work. Job ended up taking, at the long side, 1.5 hours. Was still tried to be charged for 2.5 hours of labor and $40 in parts. Questioned the time as I hadn't even been there for 2 hours, including paper work and estimate and all that fun stuff, got the price down the the reasonable time and he knocked some parts charge off. If it wasn't for there would have been a solid 5, but fair pricing without a customer having to ask about it is crucial for a business.
Vehicle: Ford Focus
Service Date: 05/01/2017
Review Created: 05/02/2017 07:18 AM
Walter F. on 05/01/2017
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"Curtious excellent customer service, and excellent work ethic."
I have been a customer for three years. And and everything was repaired professionally and correctly.
THANK YOU,: Walter J .Fontes
Vehicle: Ford F-150
Service Date: 04/26/2017
Review Created: 05/01/2017 11:59 PM
Ray C. on 04/29/2017
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Spoke with Allen. He said the business did what he asked them to do.
Vehicle: Dodge Pickup
Category: Service
Service Date: 04/21/2017
Review Created: 04/29/2017
This review was collected via phone interview by Customer Research Inc.
GEORGE P. on 04/27/2017
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"Fair Pricing. Knowledgeable Mechanics. "
I had gotten a quote from Advance Car Repair in Castle Rock for $1,700. I took my car to Genes and it got completely fixed for a total of $127. Same repair I was quoted $1700 for Genes was able to fix it for $127. Doesn't mean this will always be the case, but it shows they are fair which is gold when looking for the right mechanic. From now on I will never take my car anywhere else.
Vehicle: Chrysler PT Cruiser
Service Date: 04/20/2017
Review Created: 04/27/2017 03:21 PM
Cosme C. on 04/26/2017
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Cosme said this business is great. All of the staff is very knowledgeable, experienced, and good to work with. The business does quality work and he would like to thank them for being there.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 04/21/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Shane G. on 04/22/2017
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Shane said he has already recommended the business. Craig and Rusty were super nice and awesome. They gave him some extra muffler tips at no charge.
Vehicle: Chevrolet
Category: Service
Service Date: 04/13/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Caleb D. on 04/22/2017
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Caleb said the timely service provided by this business was great and he got a good deal.
Vehicle: Dodge Charger
Category: Service
Service Date: 04/12/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Tucker M. on 04/22/2017
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Tucker said the gentleman who worked at the front desk was super nice and he worked with him. He did exactly as he wanted when he modified the muffler.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/19/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
LEO B. on 04/21/2017
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"Professional, friendly and reasonable"
Professional run business with friendly and knowledgeable mechanics for a reasonable price. Guess that is why they have been in business so long.
Vehicle: Chevrolet Silverado
Service Date: 03/03/2017
Review Created: 04/21/2017 04:23 PM
HEIDI B. on 04/21/2017
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"Great Staff and experience!"
Very friendly staff and kept me well informed of any issues that came up with my car!
Vehicle: Kia Sedona
Service Date: 04/19/2017
Review Created: 04/21/2017 11:14 AM
Maria A. on 04/21/2017
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Maria said the business did a great job in a timely manner. She is happy with the work they did.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 04/14/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Rodolfo C. on 04/18/2017
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Rodolfo said the business gave him what they promised and more. They got his vehicle done in less than two hours.
Vehicle: GMC Envoy
Category: Service
Service Date: 04/12/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
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