Hector up front is amazing. Took my car in for a sound, they said it was the yoke, paid $600. Next day, same noise. Took it back a week later, said they can’t find it but they hear the noise. Not sure why I was charged that much money when I still have the noise and all they did was lube a yoke. Won’t be back and won’t send my people that way. But again, Hector was amazing when it comes to customer service.

Ashley K. from Georgetown Interstate Transmission & Auto Repair responded on 05/21/2024 11:10 AM

Dear Adam, Thank you for sharing your experience with us. We're sorry to hear that the issue with your car wasn't completely resolved and that you were disappointed with the service provided. It's great to hear that Hector provided you with amazing customer service, and we'll be sure to pass along your kind words to him. We truly value your feedback and will use it to improve our services. If there's anything else we can do to make things right, please don't hesitate to reach out to us directly. Best regards, Georgetown Interstate Transmission & Auto Repair

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