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Gladstone Mitsubishi

Average Score
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2.0
(27 Reviews)
-75
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Score Details

5 stars
25%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
74%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-75
Net Promoter Score ®

Business Details

Categories
Car Dealer, Car Maintenance, New Car Dealer
Contact
(503) 513-6600
Open
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 8:00 PM
* Pacific Time (Us & Canada)
18500 SE McLoughlin Blvd Milwaukie, OR 97267
Get Directions

Score Details

5 stars
42%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
57%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-75
Net Promoter Score ®

Business Details

Categories
Car Dealer, Car Maintenance, New Car Dealer
Contact
(503) 513-6600
Open
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 8:00 PM
* Pacific Time (Us & Canada)
18500 SE McLoughlin Blvd Milwaukie, OR 97267
Get Directions

Score Details

5 stars
<1%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-75
Net Promoter Score ®

Business Details

Categories
Car Dealer, Car Maintenance, New Car Dealer
Contact
(503) 513-6600
Open
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
10:00 AM - 8:00 PM
* Pacific Time (Us & Canada)
18500 SE McLoughlin Blvd Milwaukie, OR 97267
Get Directions
All Departments' Reviews
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2.0
(27 Reviews)
Write a Review
Recent Reviews
MP
gravatar
Marilyn P.
Gresham, OR
MITSUBISHI OUTLANDER
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/14/2015
verified customerVerified Customer
Category: Service
Outlander Service Failure
I have had a known leak (found by this same service dept) for several months. I specifically made this appt. to have this leak repaired and knew it would take 5-6 hrs so they had the car all day. Whoever scheduled the appt for me at the dealer neglected to check their own service records and order the necessary parts so they had my car all day and still didn't make the repair. I won't return to this dealer.
Not Recommended
Jered S., GM from Gladstone Mitsubishi responded on 08/20/2015 09:12 AM

Mrs. Pratt

Thank you for your feedback. Without feedback we dont know what areas need attention. This sounds like a area we need to approve upon. I am sorry to hear that your experience was like this. I can assure you this is never our goal. Unfortunately these kind of things can happen.  If you are willing to give us another chance I would like to offer you a discount on any work performed and a oil change on us. Please feel free to contact me directly at 503-513-6600

Jered Shaw
General Manager
Gladstone Mitsubishi your
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