Car was fixed, yeah.... but after 8 days at the dealer I got it back w wet moldy interior. :(
My car was fixed and I am very happy with that. But the day I got it back I decided to vacuum it and found the rear of my SUV wet and moldy. The car has never had a leak and parked outside before the work. After letting the car air dry and spraying for mold the car is again parked and driven outside with no additional moisture leading me to believe the car was left with the hatch open during a rain storm at some point during the 8 days it spent at the dealer for repair. I now need to have my car professionally cleaned inside as you can see the black mold spots on my grey interior. I have email the service department and spoke with someone on the phone who wanted to make me a leak check apt (at my cost) but the car has not gotten wet again in the last 3 weeks that it has been home and parked and driven in the rain.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
