Gray Epperson Hyundai


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

333 Reviews

99% Would Recommend
100% Business Response
Latest Review about 19 hours ago
Verified Customer on 04/28/2017
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"Friendly service "
Very good.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/21/2017
Service Type: Repair
Review Created: 04/28/2017 07:18 PM
Brandon G. on 04/26/2017
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"Great"
Always amazing.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/26/2017 08:43 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/27/2017

Thank you for the great survey. We like to know we are keeping our guests completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Linda W. on 04/26/2017
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"Friendly"
Was treated very nice
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/21/2017
Service Type: Repair
Review Created: 04/26/2017 07:12 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/27/2017

Thank you for the great survey. We like to know we are keeping our guests completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Greeted by name. Excellent service. The staff goes above and beyond to answer my questions. They are thorough and they are always on time as scheduled. Service is done in a timely manner.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/26/2017 12:29 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/26/2017

Thank you for the great survey. We like to know we are keeping our guests completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Richard W. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch service"
Best service department I ever have encountered, anywhere.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/26/2017 12:12 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/26/2017

Thank you for the great survey. We like to know we are keeping our guests completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Michael B. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and friendly"
knowledgeable and courteous service department
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 04/21/2017
Service Type: Repair
Review Created: 04/26/2017 11:58 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/26/2017

Thank you for the great survey. We like to know we are keeping our guests completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Mary G. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience "
5stars
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/20/2017 05:24 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/20/2017

Thank you for the great survey. We like to know we are keeping or guests completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Catherine R. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jeff is the Best!"
I have been servicing my Hyundai here for 7 years and Jeff has taken good care of my vehicle since day 1. He is polite, efficient, friendly, and goes out of his way to please the customer (me)! He is such an asset to your business. He is the best! I wouldn't take my car anywhere else just because of the way Jeff treats me. He even knows me by my name. I hope you pay him well because he is great advertising for your company and definitely helps bring back repeat business!
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/19/2017 10:37 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/19/2017

Thank you for the great survey. Its good to know we are keeping our guests completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Christopher S. on 04/18/2017
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"Great Service "
Jeff and his crew are awesome.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/18/2017 11:55 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/19/2017

Thank you for the great review. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Melissa W. on 04/18/2017
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"Great "
Great
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/18/2017 11:43 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/19/2017

Thank you for the great review. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Barbara B. on 04/17/2017
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"My opinion. "
The people were very friendly and the work done in a short time. Assuming the checks were actually done, I was very satisfied.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/17/2017 10:31 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/17/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Andrew B. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people working in the service area are friendly and helpful. I trust they are doing the best thing for me, my budget and my car."
I had a great experience here. I had been looking for a good place to take my car and now I found it. They know their stuff and are very helpful and friendly.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/07/2017
Service Type: Repair
Review Created: 04/11/2017 05:40 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/12/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Hector A. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
I've always been satisfied getting my car serviced here!
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 04/03/2017
Service Type: Maintenance
Review Created: 04/11/2017 08:42 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/12/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Tasha B. on 04/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Love Jeff!
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 04/06/2017
Service Type: Maintenance
Review Created: 04/10/2017 10:21 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/10/2017

Thank you for the great survey. We like to know we are keeping our guest satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Alimotu O. on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Always great service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/03/2017
Service Type: Maintenance
Review Created: 04/08/2017 06:06 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/10/2017

Thank you for taking the time for the survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Alyssa G. on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
I found them super friendly and felt at home. Definitely coming back for routine visits.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 03/24/2017
Service Type: Maintenance
Review Created: 04/08/2017 04:19 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/10/2017

Thank you for taking the time for the survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Alejandra U. on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
The staff were nice and friendly. The service was great! They helped me understand what they worked on and future maintenances. Felt like a safe environment that I will continue to go to for all services.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 04/04/2017
Service Type: Maintenance
Review Created: 04/07/2017 09:41 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/07/2017

Thank you for the great survey. We like to know we are keeping our customers satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
JOSHUA W. on 04/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great atmosphere"
Drove around a Genesis G8 2017 while my service was being done. I'm never surprised that it's always a pleasure.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 03/30/2017
Service Type: Maintenance
Review Created: 04/06/2017 01:01 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/07/2017

Thank you for taking the time for the survey. We like to know we are keeping our customers satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
William S. on 04/03/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service & nice people"
Came here to get a recall and a part replaced under warranty. I spoke to Jeff Russ, and he was a pleasure to deal with. Enthusiastic, knowledgeable, and confident individual who I would trust with my vehicle any day. Thank you Gray Epperson for the awesome service!
Service Date: 04/03/2017
Service Type:
Review Created: 04/03/2017 06:18 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 04/07/2017

Thank you for taking the time for the survey. We like to know we are keeping our customers satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Melinda S. on 03/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great"
Always great
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/22/2017
Service Type: Maintenance
Review Created: 03/26/2017 07:39 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 03/27/2017

Thankyou for taking the time for the survey. We like to know that we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
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