Gray Epperson Hyundai


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

379 Reviews

99% Would Recommend
100% Business Response
Latest Review 1 day ago
Christopher S. on 07/22/2017
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"Awesome service "
Very friendly service! Jeff and his team are the BEST! They don't lie about the job they do not do they try to make you buy things that you don't need.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/22/2017 05:28 PM
Bobby F. on 07/21/2017
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"Knowledgeable Service Representative "
This dealership has very knowledgeable service representatives
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/21/2017 07:04 PM
Joe J. on 07/18/2017
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"Good"
Good
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 01:45 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/19/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Clay B. on 07/18/2017
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"Attention to Detail"
I have always received excellent service only what is needed they check records to see what's needed and nothing more

Fair prices great service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 12:40 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/19/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Gregory P. on 07/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good place "
yea
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 12:03 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/19/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Patricia M. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership"
This is my first time owning a Hyundai, and I have to say, that from the purchasing process to the routine maintenance, they are wonderful.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/17/2017 06:30 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/17/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Mike B. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership"
Nice folks and a great place to do business and service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/17/2017 05:48 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/17/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Cindy P. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Hospitality "
I think the service is great and the guys are always good about the details. I did noticed when he brought my ticket out, the total price was $50 and some change. He took my coupons out of my book and made an adjustment which was then $51 and some change.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/15/2017 10:52 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/17/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Sara F. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service unsurpassed "
Love Jeff and the gals in the scheduling department..
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/12/2017 06:32 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/13/2017

Thank you for the great survey. We like to know we are keeping our guests completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Luther R. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and helpful"
Yes
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/11/2017 06:57 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/12/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 07/11/2017
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"Great service friendly people"
Always friendly
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/11/2017 12:49 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/11/2017

Thank you very much for the great survey. We like to know we are keeping our guests completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Kelly H. on 07/10/2017
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"gray epperson hyundai"
the staff and service is top notch! I will be a return customer, thanks for a wonderful experience...
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/10/2017 05:29 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/11/2017

Thank you for the great survey. We like to know we are keeping our guests completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
James L. on 07/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealer!"
Kind service people. Helpful in the service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/10/2017 12:53 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/10/2017

Thank you for the great survey. We like to know we are keeping our guests completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Dorcas H. on 07/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Nice people
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/10/2017 11:48 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/10/2017

Thank you for the great survey. We like to know we are keeping our guests completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Van R. on 07/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly service"
Fast and friendly service. The shop manager explained everything in detail about what was being done to service my. After the repair was done he explain the charges and inspection finding to were anyone would be able to understand them. Even the shop area is well maintained and clean.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/10/2017 11:20 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/10/2017

Thank you for the great survey. We like to know we are keeping our guests completely satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Shelly A. on 07/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and knowledgeable staff"
Patient and explain everything in detail, friendly and prompt.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/03/2017
Service Type: Maintenance
Review Created: 07/05/2017 05:23 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/06/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 07/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service (as usual)"
Service department is second to no one!!!
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 06/28/2017
Service Type: Maintenance
Review Created: 07/03/2017 07:12 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/05/2017

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Brian O. on 07/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"40,000 Mile Service - 2015 Sonata Limited 2.0T"
Another great service experience at Gray Epperson! I highly recommend Gray Epperson for the service of new and used vehicles. The entire team does a great job and truly treats customers with respect, and listens to their concerns to achieve an excellent customer service experience. I wholeheartedly recommend their service and sales team for all of your vehicular needs!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/28/2017
Service Type: Maintenance
Review Created: 07/02/2017 07:47 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 07/05/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Sharon B. on 06/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Cxx"
Friendly and helpfu
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 06/23/2017
Service Type: Repair
Review Created: 06/27/2017 02:18 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 06/27/2017

Thank you for taking the time for the survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Manager explains everything ! "
yes
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/26/2017 05:14 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 06/26/2017

Thank you for taking the time for the survey. We like to know we are keeping ouir guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
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