Gray Epperson Hyundai


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

418 Reviews

99% Would Recommend
100% Business Response
Latest Review about 19 hours ago
Anthony P. on 09/20/2017
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"Good service and knowledgeable thanks"
Rite solutions for the fast pace life we live.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 07:37 PM
Candy M. on 09/20/2017
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"Fast and accurate "
Excellent
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 02:42 PM
Brian O. on 09/20/2017
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"09/18/17"
Another great job by Jeff Russ and the entire team at Gray Epperson.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 12:46 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 09/20/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Travis S. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job Hyundai service dept"
Jeff and his crew are fantastic. However Hyundai stopped a damaged part and I had to wait several hours until the crew could locate another part and get it in.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 09:21 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 09/20/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Darlene B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Hyundai maintenence experience "
The service department. Friendly, Knowledgeable, fast but thorough and they explain everything in a way you can understand.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 12:17 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 09/19/2017

Thank you for the great review. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
DAVID S. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best dealership in town"
Very satisfied with the friendly service and the care in which they take in my vehicle.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/16/2017 08:46 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 09/18/2017

Thank you for the great survey, we like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Mary W. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jeff"
He is always sweet
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/16/2017 07:16 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 09/18/2017

Thank you for the great survey, we like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Company"
Service is punctual and their personnel very friendly.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 12:59 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 09/12/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Wanda S. on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service "
Highly recommend
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/11/2017 04:56 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 09/12/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Catherine R. on 09/10/2017
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"Love this Place!"
Allen the new service guy is great! He is polite and efficient as Jeff! Everyone treats you like family!
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/10/2017 08:32 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 09/11/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
SHARON S. on 09/07/2017
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"Sharon S."
Very fast and nice people
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 01:54 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 09/08/2017

Thank you very much for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
VICTORIA B. on 09/03/2017
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"Excellent service and super nice people"
I would definitely recommmend Gray Epperson Hyundai to any and everyone .In fact, I have done so in the past.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/03/2017 06:34 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 09/05/2017

Thank you for the great review. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Andrea A. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable, caring and considerate "
A joy to deal with
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/01/2017 06:08 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 09/05/2017

Thank you for the great review. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Shelly A. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and knowledgeable staff"
Friendly and knowledgeable as always, kept me informed through every step of the process.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/26/2017
Service Type: Repair
Review Created: 08/31/2017 03:09 AM
Ken S., Service Director at Gray Epperson Hyundai responded on 08/31/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
Best service department.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/25/2017
Service Type: Maintenance
Review Created: 08/29/2017 06:44 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 08/30/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Melissa W. on 08/28/2017
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"Great"
Great job!!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 08/24/2017
Service Type: Maintenance
Review Created: 08/28/2017 04:57 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 08/30/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Evelyn B. on 08/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service."
Service was done properly.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 08/21/2017
Service Type: Maintenance
Review Created: 08/26/2017 04:46 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 08/28/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Clay B. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
I always use the service dept great job and my car is always inspected and provided with excellent care
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/22/2017
Service Type: Repair
Review Created: 08/24/2017 06:14 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 08/25/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Jeff and Donna!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 04:16 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 08/23/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
Barbara B. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly. Satisfied with the service so far. "
Same as above.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 12:08 PM
Ken S., Service Director at Gray Epperson Hyundai responded on 08/21/2017

Thank you for the great survey. We like to know we are keeping our guests satisfied.

Ken Stegall
Service Director
Gray Epperson Automotive
423-303-1333
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