ReScore Reviews™ (45)

ReScore
Overall Rating 4.3111129/5Overall Rating 4.3111129/5Overall Rating 4.3111129/5Overall Rating 4.3111129/5rating 4.3111129
Original
Overall Rating 2.0444427/5Overall Rating 2.0444427/5rating 2.0444427rating 2.0444427rating 2.0444427
94% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Victoria K. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great service every time!"
Quick, dependable service dept. I've never been disappointed.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/22/2017 02:41 PM
GAYLE S. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"review"
love the service guys! Hate the needless phone calls. Please stop
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/22/2017 09:50 AM
Sonya V. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Safety Recall of 2015 Hyundai Sonata Sport"
The number of cars I have purchased from this dealer speaks for itself.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 06:22 PM
Matt S. at Green Hyundai responded on 08/22/2017

Hi Sonya,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

Edyth W. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Joe takes the time to explain services and what to expect, thank you :)"
thank you
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 05:10 PM
Matt S. at Green Hyundai responded on 08/22/2017

Hi Edyth,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

Kay P. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Facility"
Everyone is always courteous and knowledgeable of my automobile and what is needed. The facility provides a clean and well stocked waiting area.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/21/2017 03:54 PM
Matt S. at Green Hyundai responded on 08/22/2017

Hi Kay,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

Olivia S. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Routine oil change and also a recal fixed quickly and correctly!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 12:19 PM
Matt S. at Green Hyundai responded on 08/22/2017

Hi Olivia,

  I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

Verified Customer on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service and professional employees"
I brought our car in for a recall concerning serious issues. That entire matter was handle professionally and in a timely manner. I was informed of progress the entire time I was there.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 11:33 AM
Matt S. at Green Hyundai responded on 08/22/2017

Hello,

   I would like to thank you for the great review! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

KIRK W. on 08/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendliness "
Friendliness
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/20/2017 05:50 PM
Matt S. at Green Hyundai responded on 08/22/2017

Hi Kirk,

   I would like to thank you for the great review! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

Verified Customer on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Good service
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/20/2017 05:39 PM
Matt S. at Green Hyundai responded on 08/22/2017

Hello,

   I would like to thank you for the great review! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

Renae S. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic service department!"
Love, love, love this dealer and service department!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/20/2017 10:40 AM
Matt S. at Green Hyundai responded on 08/22/2017

Hi Renae,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

Lori F. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best Service Department in Central Illinois"
Green cares about service after the sale. I had bought cars from other dealerships but did not get the service after the sale that I have gotten from Green.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/19/2017 02:36 PM
Matt S. at Green Hyundai responded on 08/22/2017

Hi Lori,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

Joseph S. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient and friendly"
Quick and friendly service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/19/2017 01:01 PM
Matt S. at Green Hyundai responded on 08/22/2017

Hi Joseph,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

Ann H. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I usually can get oil change/whatever completed at the end of the day which works best with my schedule."
All went well. Except I was to also have a recall part replaced (secondary hood latch) but the Recall part for my Hyundai was not available(supposedly was ordered but used for someone else) . They will reorder the Recall part and I'll get it installed at my next oil change in 3000 miles.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:07 AM
Matt S. at Green Hyundai responded on 08/18/2017

Hi Ann,

   I would like to thank you for the great review! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

MARGARET M. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall notice"
Doug Bishop and the entire crew.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 06:21 AM
Matt S. at Green Hyundai responded on 08/18/2017

Hi Margaret,

  I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

Collins P. on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"No remarks"
everything was fine this time
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 06:40 PM
Matt S. at Green Hyundai responded on 08/18/2017

Hi Collins,

   I would like to thank you for the great review! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

Colleen S. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Went in for recall work and they were friendly and efficient.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 03:34 PM
Matt S. at Green Hyundai responded on 08/17/2017

Hi Colleen,

  I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 10:31 AM
Matt S. at Green Hyundai responded on 08/17/2017

Hello,

  I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

Sherry G. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Prompt, courteous, excellent service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 10:05 AM
Matt S. at Green Hyundai responded on 08/17/2017

Hi Sherry,

  I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

James C. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bent sensor"
Green Hyundai did a good job of finding my problem and fixing it.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 08:00 AM
Matt S. at Green Hyundai responded on 08/16/2017

Hi James,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
As requested
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/16/2017 05:33 AM
Matt S. at Green Hyundai responded on 08/16/2017

Hello,

   I would like to thank you for the great review, and kind words! We truly value your continued business with us here at Green Hyundai, and greatly appreciate you taking the time to give us some feedback on how we are keeping up. So that we may continue to imporve and better serve each of our guests. Thank you very much, and we look forward to serving you again in the future!

Matt Spain
Assistant Service Manager
Green Hyundai

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