Gullo Toyota Collision Center


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1387 Reviews

97% Would Recommend
Latest Review 1 day ago
Karen O. on 12/07/2016
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Karen said they did a good job and they were friendly, courteous and helpful.
Category: Collision
Service Date: 11/21/2016
Review Created: 12/07/2016
This review was collected via phone interview by Customer Research Inc.
Kenneth S. on 12/07/2016
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Kenneth said they did a very good job.
Category: Collision
Service Date: 11/18/2016
Review Created: 12/07/2016
This review was collected via phone interview by Customer Research Inc.
Edward B. on 12/07/2016
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Edward said perfection is not possible. He vehicle was delayed by three weeks because of waiting on approval from the insurance company.
Category: Collision
Service Date: 11/22/2016
Review Created: 12/07/2016
This review was collected via phone interview by Customer Research Inc.
John N. on 12/02/2016
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John said he had to pay for his vehicle because the insurance company wouldn't pay for it. He is waiting for the insurance company to reimburse him. They only called him when they were finished with his vehicle.
Category: Collision
Service Date: 11/29/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Latonya M. on 12/02/2016
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Latonya said that every time she visits this business, it is an easy process and they take care of her. She has never had a hard time and the employees are nice.
Category: Collision
Service Date: 11/29/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Trystyan O. on 10/22/2016
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Trystyan said she liked how professional this business was and how they handled her vehicle. She liked their repair work. The vehicle was delayed by two days but she was not given a reason for the delay.
Category: Collision
Service Date: 10/12/2016
Review Created: 10/22/2016
This review was collected via phone interview by Customer Research Inc.
John S. on 10/19/2016
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John said they kept him informed. They followed up with telephone calls. They were very professional. The one day delay was due to an alignment and the arrival of the paperwork from the insurance company.
Category: Collision
Service Date: 10/14/2016
Review Created: 10/19/2016
This review was collected via phone interview by Customer Research Inc.
Donald P. on 09/24/2016
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Spoke with Ronald. He said the business did a good job. He really has nothing to complain about.
Category: Collision
Service Date: 09/19/2016
Review Created: 09/24/2016
This review was collected via phone interview by Customer Research Inc.
Sameera Z. on 09/22/2016
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Spoke with Sameera's husband. He said this business was very responsive.
Category: Collision
Service Date: 08/31/2016
Review Created: 09/22/2016
This review was collected via phone interview by Customer Research Inc.
Terese G. on 09/21/2016
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Terese said they worked with her really quickly and were very hospitable. Karen was great. She had no issues and a great experience.
Category: Collision
Service Date: 09/14/2016
Review Created: 09/21/2016
This review was collected via phone interview by Customer Research Inc.
Jeane I. on 09/17/2016
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Jeane said the time to get the verbal estimate was one hour. When she went back to get a written one, it not only increased by a $1,000 but it took another hour to get that.
Category: Collision
Service Date: 08/30/2016
Review Created: 09/17/2016
This review was collected via phone interview by Customer Research Inc.
James Q. on 09/17/2016
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James said after the work performed by this business, his vehicle looks just as good as when he bought it brand new.
Category: Collision
Service Date: 09/13/2016
Review Created: 09/17/2016
This review was collected via phone interview by Customer Research Inc.
Lee T. on 09/17/2016
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Spoke with Nancy. She said they were very polite and attentive. There is a little issue but they are going to take care of it, which it is not a big deal.
Category: Collision
Service Date: 08/31/2016
Review Created: 09/17/2016
This review was collected via phone interview by Customer Research Inc.
Kristin C. on 09/16/2016
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Kristin said they kept her informed and they replaced an entire bumper. It looks nice and it is okay.
Category: Collision
Service Date: 09/13/2016
Review Created: 09/16/2016
This review was collected via phone interview by Customer Research Inc.
Lonnie W. on 09/14/2016
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Lonnie said this business was spot on as to what they told him. They got a vehicle for him and it was ready in 2 days as they told. Everything went well.
Category: Collision
Service Date: 09/09/2016
Review Created: 09/14/2016
This review was collected via phone interview by Customer Research Inc.
Stephen H. on 09/12/2016
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Stephen said the communication with the person at the business that was to be the person he received information concerning the vehicle was hard to contact, every time he called the person was not in or available. He does not really know the quality of the repair because he traded the vehicle in before they had it repaired. There was no need to be kept informed and no promised time was given for this reason.
Category: Collision
Service Date: 08/31/2016
Review Created: 09/12/2016
This review was collected via phone interview by Customer Research Inc.
Tonya P. on 09/10/2016
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Tonya said Moses was very nice, helpful and worked with her.
Category: Collision
Service Date: 08/24/2016
Review Created: 09/10/2016
This review was collected via phone interview by Customer Research Inc.
Michael G. on 09/09/2016
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Spoke with Jody. She said that everything went smoothly with this business. Her vehicle was 2 days late because another part had to be ordered.
Category: Collision
Service Date: 08/25/2016
Review Created: 09/09/2016
This review was collected via phone interview by Customer Research Inc.
Dennis G. on 09/09/2016
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Dennis said he received great customer service from this business. Jonathan, an employee there was very helpful.
Category: Collision
Service Date: 08/31/2016
Review Created: 09/09/2016
This review was collected via phone interview by Customer Research Inc.
Jeff D. on 09/09/2016
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Jeff said he had issues with the radar on the front grill and he is unsure if its a recurring problem. There was a lack of communication with the business. He had to call and get updates on his vehicle. His vehicle a week late due to the communication between the business, the appraiser and the insurance.
Category: Collision
Service Date: 08/29/2016
Review Created: 09/09/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1387 in total