Gullo Toyota Collision Center


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1448 Reviews

97% Would Recommend
Latest Review 20 days ago
Malinda W. on 04/10/2017
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Malinda said the business did a good job.
Category: Collision
Service Date: 03/31/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Maria S. on 04/10/2017
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Maria said this business was fast and there were no hassles. She was in and out.
Category: Collision
Service Date: 03/31/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
M C. on 04/05/2017
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M said he had to call a few times to see what was going on with his vehicle but it was not their fault.
Category: Collision
Service Date: 03/29/2017
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
David B. on 04/04/2017
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David said he is pleased with the work the business provides. They treated him like he wanted to be treated and he will definitely use them again.
Category: Collision
Service Date: 03/31/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Ana S. on 04/03/2017
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Ana said the facility did not keep her informed and she had to call them.
Category: Collision
Service Date: 03/30/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Kenny S. on 03/31/2017
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Spoke with Kenny's wife. She said the repair was good, but there were a few issues. She said the business had some problems along the way, when it came to the body work. Her vehicle was not ready when promised because the business found additional damage and they had to order more parts for her vehicle.
Category: Collision
Service Date: 02/28/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
Wayne B. on 03/28/2017
Recommended badge inactive Recommended
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Wayne said this business did an excellent job repairing his vehicle and they were good to work with. He would not refer them to anyone. He will go back once but that is for a free service check after 5,000 miles. He had previously sold to the associated dealership, his 2009 Rav-4 with around 136,000 miles on it. They offered him $4,000, which was $2,000 less than another dealership offered him. He was satisfied with their deal but he could not get in and out of the pickup as easily. After 7 weeks, he decided to give his son the pickup and return to this business to buy back his vehicle. They listed his vehicle as $8,000 but he was able to talk them down to $7,000. That is still a $3,500 difference. That exchange left a bad taste. He told them how the exchange impacted him and Tony Jr. promised to upgrade the parts of his vehicle. He never heard back from him. Eventually he sent a letter to Mr. Gullo and his receptionist called him back. After waiting over a month, he informed her he will never go back to them since this is how they treat senior citizens. He will only return for the 5,000 mile check on his vehicle, which he believes they at least owe to him.
Category: Collision
Service Date: 03/24/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Roger D. on 03/28/2017
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Spoke with Lolette. She said they did a good job.
Category: Collision
Service Date: 03/15/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Maria M. on 03/28/2017
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Maria said this business had good customer service whenever she called.
Category: Collision
Service Date: 03/27/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Chris M. on 03/24/2017
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Chris said he likes the guys who work at this facility.
Category: Collision
Service Date: 03/15/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
Rocio S. on 03/22/2017
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Spoke with Rocio's daughter. She said starting with the first visit, everything was pretty good. Her father did not speak their language. So they found someone to help him out.
Category: Collision
Service Date: 03/11/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Michael R. on 03/21/2017
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Michael said it was a quick turnaround.
Category: Collision
Service Date: 03/16/2017
Review Created: 03/21/2017
This review was collected via phone interview by Customer Research Inc.
Amy N. on 03/07/2017
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Amy said this business kept in communication with her throughout the process. They repaired her vehicle quickly.
Category: Collision
Service Date: 02/27/2017
Review Created: 03/07/2017
This review was collected via phone interview by Customer Research Inc.
Frances B. on 03/07/2017
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Frances said they did an outstanding job and she really appreciated that. Jonathan went above and beyond what had to be done to get her the right parts. They were not aftermarket parts.
Category: Collision
Service Date: 02/28/2017
Review Created: 03/07/2017
This review was collected via phone interview by Customer Research Inc.
Barbara G. on 03/03/2017
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Barbara said she did not have any problems with the business.
Category: Collision
Service Date: 02/28/2017
Review Created: 03/03/2017
This review was collected via phone interview by Customer Research Inc.
Shaundollyn K. on 03/03/2017
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Shaundollyn said she was involved in an accident traveling from Dallas to Houston. This business was able to do some minor repairs above and beyond what was needed of them, allowing her to make her appointment on time in Houston and returning home to Dallas. They were very helpful and she would like to thank them.
Category: Collision
Service Date: 02/28/2017
Review Created: 03/03/2017
This review was collected via phone interview by Customer Research Inc.
Gloria K. on 03/03/2017
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Gloria said Emad, her estimator, was awesome and very helpful. He was very informative and emailed her with updates. He did a really good job.
Category: Collision
Service Date: 02/27/2017
Review Created: 03/03/2017
This review was collected via phone interview by Customer Research Inc.
Lloyd G. on 02/27/2017
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Lloyd said everything was great from start to finish. Everyone was nice to deal with.
Category: Collision
Service Date: 02/17/2017
Review Created: 02/27/2017
This review was collected via phone interview by Customer Research Inc.
Joseph M. on 02/25/2017
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Joseph said the service was good and fast.
Category: Collision
Service Date: 02/14/2017
Review Created: 02/25/2017
This review was collected via phone interview by Customer Research Inc.
Harald S. on 02/21/2017
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Harald said the business did everything they were supposed to and they kept him informed the whole time. He had no problems.
Category: Collision
Service Date: 02/09/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1448 in total