Hancock's Automotive


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

672 Reviews

98% Would Recommend
Latest Review 5 days ago
Rashaad A. on 04/20/2017
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Rashaad said they took care of him and his vehicle.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 03/22/2017
Review Created: 04/20/2017
This review was collected via phone interview by Customer Research Inc.
Brooks B. on 04/19/2017
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Spoke with Jonathan. He said this business has good service.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 04/17/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Brandon C. on 04/19/2017
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Brandon said they provided awesome customer service and it was done in an awesome time. He has already recommended them to others.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 04/15/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Luis M. on 04/18/2017
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Luis said they did a good job.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 03/07/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
PHYLLIS L. on 04/12/2017
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"Personal service"
I will always use Hancocks. Even when my repair is expensive I never feel taken. Good people to deal with!
Vehicle: Kia Sorento
Service Date: 04/10/2017
Review Created: 04/12/2017 06:22 AM
Dale W. on 04/07/2017
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Dale said they did a great job and they didn't overcharge her. The service was fast and she did not have any problems. She was in and out.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 04/05/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
JAMES/BEE M. on 03/31/2017
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"Friendly Staff, Knowledgeable Mehanics, Clean Waiting Area"
Locally owned and explain the problem/s and explain in detail the best solution.







I enjoyed going to Hancock's because they are locally owned and explain in detail the problem/s and solution.
Vehicle: Honda CR-V
Service Date: 03/29/2017
Review Created: 03/31/2017 07:52 PM
NISHA B. on 03/31/2017
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"Great Place, Great people"
The people at Hancock's Automotive are always wonderful! They have always been helpful and willing to work with me.
Vehicle: Hyundai Santa Fe
Service Date: 03/28/2017
Review Created: 03/31/2017 04:43 AM
Derek B. on 03/17/2017
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Derek said they did a good job.
Category: Service
Service Date: 03/08/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
MARY ANN J. on 03/16/2017
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"Recent visit"
I have said this many times. Hancock's Automotive is one of Chesterfield's well kept secrets. They handle your car's problem in an attentive and professional manner.
Vehicle: Volkswagen Cabrio
Service Date: 03/15/2017
Review Created: 03/16/2017 08:11 AM
Cory B. on 03/15/2017
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Cory said they did a good job.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 03/14/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Yvonne G. on 03/14/2017
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Yvonne said they are honest and they do a wonderful job. She trusts them.
Vehicle: Nissan Versa
Category: Service
Service Date: 02/16/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
Renee B. on 03/14/2017
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Renee said she did not have any issues with them and she was happy with her service.
Vehicle: Ford Fusion
Category: Service
Service Date: 02/13/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
Katrina K. on 03/09/2017
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Spoke with Haiden. He said this business was fast, efficient, and professional.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/07/2017
Review Created: 03/09/2017
This review was collected via phone interview by Customer Research Inc.
Pete P. on 03/08/2017
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Pete said the business was able to do the job, and there were no questions.
Category: Service
Service Date: 03/06/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Melvin G. on 03/08/2017
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Melvin said they did good work and they offered good service.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 03/02/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Rhonda K. on 03/08/2017
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Rhonda said this business is always really friendly, they are on top of everything and they explain everything to the fullest so the customer can know what's wrong with their vehicle. She also said they have the best prices.
Vehicle: Honda Pilot
Category: Service
Service Date: 03/04/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
JAMES L. on 03/01/2017
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"Quick Repair"
I needed a simple headlight replacement. I was able to get it done on the afternoon that I called. It was done quickly and the people at the desk were very personable. Thanks
Vehicle: Chevrolet Cobalt
Service Date: 02/27/2017
Review Created: 03/01/2017 02:29 PM
Alan K. on 03/01/2017
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Alan said this business does a good job.
Vehicle: Dodge Challenger
Category: Service
Service Date: 02/23/2017
Review Created: 03/01/2017
This review was collected via phone interview by Customer Research Inc.
PHYLLIS L. on 02/18/2017
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"Personal service above and beyond!"
I have never walked away from this place feeling like I had been used abused or scammed. Excellent service. Reasonable prices. Reasonable time frames for getting work completed.
Vehicle: Kia Sorento
Service Date: 02/16/2017
Review Created: 02/18/2017 08:46 AM
Displaying Review 1 - 20 of 672 in total