Hayes Service Center

Reviews (610)

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

Recommend?
100%

Hours of Operation

Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat closed
Sun closed
1111 N Independence Blvd
Romeoville, IL 60446-4041
(630) 739-1690
About FAMILY OWNED AND OPERATED SMALL BUSSINESS FOR 31 YEARS AND COUNTING. WE PRIDE OURSELVES ON HONESTY, INTEGRITY AND HIGH QUALITY AUTOMOTIVE SERVICE. OUR MECHANICS ARE HIGHLY TRAINED, AND KNOWLEDGEABLE IN EVERYTHING FROM OIL CHANGES TO ENGINE REPLACEMENT. WE HAVE STATE OF ART DIAGNOSTIC EQUIPMENT AND CAN TEST FOR EMISSION COMPLIANCE.
Latest Reviews for Hayes Service Center
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
OLLIE C. in Lemont, IL on 04/04/2015
A place you can trust.
Excellent and honest service.
Vehicle: Buick LeSabre
Service Date: 04/01/2015
Review Created: 04/04/2015 06:33 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Bill S. in Darien, IL on 03/28/2015
Bill said this business did a decent job. They got the vehicle done in a day and they seemed honest.
Vehicle: Mercury Milan
Category: Service
Service Date: 02/25/2015
Review Created: 03/28/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Bill R. in Lockport, IL on 03/28/2015
Bill said his vehicle had a problem that was not easy to find but the business found the problem.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 02/27/2015
Review Created: 03/28/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Spoke with Richard. He said the business did a good job and the prices were fair. He has used the business for a while.
Vehicle: Dodge Durango
Category: Service
Service Date: 03/20/2015
Review Created: 03/25/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Craig said this business fixed his vehicle for a price under the estimate. He plans to return to them for service in the future.
Vehicle: Honda Pilot
Category: Service
Service Date: 03/06/2015
Review Created: 03/25/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Diana said she likes everything about the business. This is her second time going to the business and they were extremely accommodating. They guided her through the entire process. She said her father used the business in the past and then recommended them to 3 of 4 of his children. She will definitely go back if she needs any other work done to her vehicle.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 03/10/2015
Review Created: 03/23/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Great Service & Honest People
I've taken four different cars to Hayes (Saab, Nissan, Nissan & Mercedes) for service. These folks are honest and have never tried to overcharge me. I saved ~30% over the dealer pricing on my Mercedes, I've had them tell me that my car didn't need fixing, and I've received multiple bills for amounts like $12.00, $25.00, $35.00....you don't see that much these days. Two people from my company have taken several different cars to Hayes also, with similar results.
Vehicle: Mercedes-Benz E350
Service Date: 03/17/2015
Review Created: 03/19/2015 11:19 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Excellent service done promptly
Always a pleasant experience...friendly, fast and reasonable prices. I surely recommend.
Vehicle: Cadillac Seville
Service Date: 03/16/2015
Review Created: 03/19/2015 05:54 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Iyad said the employees at the business are friendly. They answer his questions and tell him what is wrong with his vehicle.
Vehicle: Saturn SC1
Category: Service
Service Date: 03/17/2015
Review Created: 03/19/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
good reliable service
always friendly service, thank you
Vehicle: Toyota Sienna
Service Date: 03/02/2015
Review Created: 03/14/2015 06:21 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Evelyn I. in Lemont, IL on 03/14/2015
Evelyn said her vehicle is fixed and she is happy about that. She added the employees were very nice.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/13/2015
Review Created: 03/14/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Spoke with Kathy. She said the business is always excellent in taking care of her vehicles and they are great people as well.
Vehicle: Saab 9-3
Category: Service
Service Date: 02/20/2015
Review Created: 03/10/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
George said the employees at the business were friendly and never too busy to talk to him. They explained what was wrong with his vehicle. He wishes the best of luck to John, the son and mechanic at the business, because he heard that Sue and George at the business had retired.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 02/20/2015
Review Created: 03/10/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
WAYNE H. in Lemont, IL on 03/06/2015
Efficient and they guarantee it
Had heater core replaced and they did a great job
Vehicle: Cadillac Fleetwood
Service Date: 03/03/2015
Review Created: 03/06/2015 10:44 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
service
when you have an appointment in is quick in and quick out
Vehicle: Toyota Matrix
Service Date: 02/04/2015
Review Created: 02/26/2015 03:31 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Pat said the business is very good.
Vehicle: Ford F450 Super Duty
Category: Service
Service Date: 02/19/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Great service
We have been going to Hayes for years. They won't sell you what you don't need.
Vehicle: Dodge Dakota
Service Date: 01/30/2015
Review Created: 02/24/2015 10:19 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
RON K. in Lemont, IL on 02/24/2015
Quality work
Vehicle ready when promised ... Quality work...
Vehicle: Mercedes-Benz Sprinter
Service Date: 02/20/2015
Review Created: 02/24/2015 06:10 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Sharon said she has been dealing with this business for years and they have always been fair. They do great work. She could not afford to do the service this time. The price they told her was too much. She has sent people there for service before.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 02/05/2015
Review Created: 02/24/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Clutch repair
Took excellent car of my daughter's boy-friend's car that was visiting from out of state.
Vehicle: Subaru Legacy
Service Date: 02/19/2015
Review Created: 02/21/2015 04:01 PM
Displaying Review 1 - 20 of 610 in total
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