ReScore Reviewsβ„’ (41)

ReScore
Overall Rating 3.9024407/5Overall Rating 3.9024407/5Overall Rating 3.9024407/5rating 3.9024407rating 3.9024407
Original
Overall Rating 2.12195/5Overall Rating 2.12195/5rating 2.12195rating 2.12195rating 2.12195
92% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Verified Customer on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Friendly efficient...comfortable waiting area
Vehicle: 2005 Hyundai Elantra
Category: Service
Service Date: 05/20/2017
Service Type: Maintenance
Review Created: 05/26/2017 05:38 PM
Mary W. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness- attention to details - helpfulness "
Excellent
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/24/2017
Service Type: Maintenance
Review Created: 05/26/2017 11:48 AM
Phil V., Service Manager at Healey Hyundai responded on 05/26/2017

Thank you. We appreciate your business

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Richard M. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
friendly staff
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 05/23/2017
Service Type: Maintenance
Review Created: 05/25/2017 03:40 PM
Phil V., Service Manager at Healey Hyundai responded on 05/26/2017

Thank you. We appreciate your business

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Verified Customer on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SUFFICIENT"
GREAT
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 05/23/2017
Service Type: Repair
Review Created: 05/25/2017 11:30 AM
Phil V., Service Manager at Healey Hyundai responded on 05/25/2017

Thank you. We appreciate your business

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Verified Customer on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service "
Recall completed quickly and without issue
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/20/2017
Service Type: Repair
Review Created: 05/24/2017 02:58 PM
Phil V., Service Manager at Healey Hyundai responded on 05/25/2017

Thank you. We appreciate your business

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Terry V. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A Dealer that's worth it !"
Recommended
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/23/2017 02:57 PM
Phil V., Service Manager at Healey Hyundai responded on 05/24/2017

Thank you. We appreciate your business

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Wendy G. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
reps always professional & courteous. Facility clean & inviting. They know what they are doing & do it well.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 05/20/2017
Service Type: Maintenance
Review Created: 05/23/2017 11:46 AM
Phil V., Service Manager at Healey Hyundai responded on 05/23/2017

Thank you. We appreciate your business

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Patricia J. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous service"
Customer waiting area is great and personnel are always professional.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/22/2017 05:45 AM
Phil V., Service Manager at Healey Hyundai responded on 05/22/2017

Thank you. We appreciate your business

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Donald T. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice waiting room, friendly staff, professional srrvice"
Would highly recommend to anybody
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/21/2017 04:59 AM
Phil V., Service Manager at Healey Hyundai responded on 05/22/2017

Thank you. We appreciate your business

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Verified Customer ReScore Review on 05/22/2017
ReScore
Overall Rating 1/5rating 1rating 1rating 1rating 1
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Surecritic checkman logo Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Zero follow up ..."
I have received 2 emails to rerate my original review and another to say someone will be calling me . But as of now I have not heard from anyone so the rating still remains the same . As I originally said the system is failing .
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/20/2017 02:00 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"They are not following the steps for handover or take over of a vehicle "
Healey Hyundai does not care about their customer . After a harrowing experience of my car engine stopping when I was driving 70 miles on the highway they gave me a loaner with a wiper that was not working causing my life to be in danger once again as it was raining on my way back to PA . They never offered any compensation for the wipers until I asked and my car mats were covered in mud as they had not used paper mats . Mr Michael Hanna was very good however the team behind my car and the manager were just not supportive in doing their part
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/20/2017 02:00 PM
Phil V., Service Manager at Healey Hyundai responded on 05/22/2017

We received your review, someone from our service department will be contacting you.

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Bruce M. on 05/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they do what you ask"
yes
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/20/2017 04:03 AM
Phil V., Service Manager at Healey Hyundai responded on 05/22/2017

Thank you. We appreciate your business

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Verified Customer on 05/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Not Happy "
My car has 14,000 miles on it and the service department sold her $189 cabin filter. Was that really necessary! I purchased 6 cars from Hyundai and every time I go in for service they try to sell me something. I have lost trust in the service department.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/18/2017 08:09 AM
Phil V., Service Manager at Healey Hyundai responded on 05/18/2017

We received your review, someone from our service department will be contacting you.

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Matthew K. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"full auto support for Hyundai "
confident that auto repair is as required
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/18/2017 07:17 AM
Phil V., Service Manager at Healey Hyundai responded on 05/18/2017

Thank you. We appreciate your business

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Tinnessa D. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Second time around"
I had a manufactural issue that should've been fixed properly in 2015 only to find out that it wasn't properly repaired. Not only did I go to bat for myself, but Ed at Healey Hyundai in Beacon did as well. He kept me abreast of things that was going on with my vehicle, and didn't make me feel left out of the loop.
Vehicle: 2007 Hyundai Veracruz
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/17/2017 11:17 AM
Phil V., Service Manager at Healey Hyundai responded on 05/17/2017

Thank you. We appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Verified Customer on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courteous but expensive"
My oil change only took a half hour. There is a shuttle if you need a ride home for longer wait times. They put a little too much pressure on to get their recommendations done. One recommendation I got was the front alignment which I don't believe there is a problem. They are expensive.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/17/2017 11:12 AM
Phil V., Service Manager at Healey Hyundai responded on 05/17/2017

Thank you. We appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Verified Customer on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Care of my Hyindai"
Very informative and helpful service. They are dedicated to providing the kind of service that value repeating/loyal custimers
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 04/26/2017
Service Type: Maintenance
Review Created: 05/17/2017 06:08 AM
Phil V., Service Manager at Healey Hyundai responded on 05/17/2017

Thank you. We appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Rudolph D. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Friendly and excellent service "
5 stars πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 05/12/2017
Service Type: Repair
Review Created: 05/16/2017 07:37 PM
Phil V., Service Manager at Healey Hyundai responded on 05/17/2017

Thank you. We appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Joseph S. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
was very happy with total experience and how they seem to go out of their way to help!
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/16/2017 05:56 PM
Phil V., Service Manager at Healey Hyundai responded on 05/17/2017

Thank you. We appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Verified Customer on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"np"
no comment
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 02:09 PM
Phil V., Service Manager at Healey Hyundai responded on 05/16/2017

Thank you. We appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Verified Customer on 05/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"timely service"
Service was completed timely
Vehicle: 2009 Hyundai Azera
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 01:11 PM
Phil V., Service Manager at Healey Hyundai responded on 05/16/2017

Thank you. We appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199
Displaying Review 1 - 20 of 1326 in total