Heritage Body and Frame


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

481 Reviews

97% Would Recommend
Latest Review 2 months ago
Kaitlin F. on 09/29/2016
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Kaitlin said her passenger headlight has popped out. This business was running a little behind but it was okay with her. It took about a week or two longer because they were really backed up. She found out about this business through Yelp. This business provides excellent customer service. They were friendly with her and they kept her updated.
Category: Collision
Service Date: 09/02/2016
Review Created: 09/29/2016
This review was collected via phone interview by Customer Research Inc.
Michael J. on 09/29/2016
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Michael said the service received at this business went as planned. He said his fleet company chose this business for him.
Category: Collision
Service Date: 09/21/2016
Review Created: 09/29/2016
This review was collected via phone interview by Customer Research Inc.
Tim R. on 06/29/2016
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Tim said it was excellent service.
Category: Collision
Service Date: 06/09/2016
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Andrew N. on 03/18/2016
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Andrew said they went above and beyond to help him. Since he was paying out of pocket and it was not a big job, they worked with him to keep the cost as low as possible. He said he had taken the vehicle to another business for an estimate. The other facility told him to go away and that it was not worth their time. He came to this facility because they were very helpful and more than willing to do the work.
Category: Collision
Service Date: 03/09/2016
Review Created: 03/18/2016
This review was collected via phone interview by Customer Research Inc.
Gregory A. on 03/15/2016
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Gregory said this business was amazing and the employees kept him well informed on the status of his vehicle.
Category: Collision
Service Date: 03/04/2016
Review Created: 03/15/2016
This review was collected via phone interview by Customer Research Inc.
Ron V. on 03/15/2016
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Ron said this business was professional and they did a good job on the repair.
Category: Collision
Service Date: 03/09/2016
Review Created: 03/15/2016
This review was collected via phone interview by Customer Research Inc.
Matt W. on 02/19/2016
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Matt said this business performed exceptional work.
Category: Collision
Service Date: 02/04/2016
Review Created: 02/19/2016
This review was collected via phone interview by Customer Research Inc.
Mitch N. on 02/16/2016
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Mitch said everything was very professional.
Category: Collision
Service Date: 02/08/2016
Review Created: 02/16/2016
This review was collected via phone interview by Customer Research Inc.
Tamara C. on 02/05/2016
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Tamara said everything was satisfactory. However, she was the one who had to call and wished they had initiated the contact call, instead of her having to call.
Category: Collision
Service Date: 01/27/2016
Review Created: 02/05/2016
This review was collected via phone interview by Customer Research Inc.
Steven J. on 01/28/2016
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Steven said she was satisfied with her experience with this business.
Category: Collision
Service Date: 01/07/2016
Review Created: 01/28/2016
This review was collected via phone interview by Customer Research Inc.
Joshua T. on 01/19/2016
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Joshua said he was quoted 1 week for the repairs but it took 3.5 weeks because of the insurance communications.
Category: Collision
Service Date: 01/11/2016
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Michael B. on 01/07/2016
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Spoke with Missy. She said this business made a frustrating experience very smooth and easy.
Category: Collision
Service Date: 12/17/2015
Review Created: 01/07/2016
This review was collected via phone interview by Customer Research Inc.
Chris M. on 12/14/2015
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Chris said it was easy to get an estimate. They kept him informed and this business gave him a clean vehicle. He wishes they would have asked if he would like to have had a touch up on the back bumper.
Category: Collision
Service Date: 12/08/2015
Review Created: 12/14/2015
This review was collected via phone interview by Customer Research Inc.
John B. on 12/09/2015
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Spoke with Deborah. She said she has used this business before and they always do a good job.
Category: Collision
Service Date: 12/04/2015
Review Created: 12/09/2015
This review was collected via phone interview by Customer Research Inc.
Douglas E. on 10/30/2015
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Douglas said this business responded well to his needs. He was given three names of different businesses he could choose from, but he chose this business because they told him he could get his vehicle in right away.
Category: Collision
Service Date: 10/15/2015
Review Created: 10/30/2015
This review was collected via phone interview by Customer Research Inc.
Melonie M. on 10/27/2015
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Melonie said this business did a great job overall.
Category: Collision
Service Date: 10/09/2015
Review Created: 10/27/2015
This review was collected via phone interview by Customer Research Inc.
Gary H. on 07/31/2015
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Gary said the quality of work was very good.
Category: Collision
Service Date: 07/17/2015
Review Created: 07/31/2015
This review was collected via phone interview by Customer Research Inc.
Chris E. on 07/27/2015
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Chris said the business provided good service.
Category: Collision
Service Date: 07/14/2015
Review Created: 07/27/2015
This review was collected via phone interview by Customer Research Inc.
Harry B. on 07/23/2015
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Harry said they were very efficient and there was no communication issues. The repair done to his vehicle is excellent.
Category: Collision
Service Date: 07/16/2015
Review Created: 07/23/2015
This review was collected via phone interview by Customer Research Inc.
David B. on 07/23/2015
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David said his vehicle was two days late and he's not sure why. He also had to make all of the calls to find out the status of his vehicle. As far as the person who did the estimate he did not order enough parts. He new the tailgate was electric and not working so he has to order another part. He wasn't satisfied with the communication because of what has already been shared.
Category: Collision
Service Date: 07/07/2015
Review Created: 07/23/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 481 in total