Highlands Ranch Imports


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

801 Reviews

99% Would Recommend
Latest Review 5 days ago
EDWARD A. on 07/19/2017
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"A Good Place to Maintain My Car that is not a Toyota Office"
I have had my car serviced at HR Imports for the last five or six times (at the 5,000 miles increment) and they have delivered good service at a fair price. I only have the one car so I have to wait for it while it is being serviced. The wait time is also very reasonable.
Vehicle: Toyota Avalon
Service Date: 07/19/2017
Review Created: 07/19/2017 10:48 PM
Jose P. on 07/19/2017
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Jose said they did a good job.
Vehicle: Ford Expedition
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
ROGER M. on 07/18/2017
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"They get the issue fixed"
They find the real issue, fix it, for the fair price they quoted, on time, and they are friendly.....and offer a free soft drink, can't ask for any more.
Vehicle: Acura TSX
Service Date: 07/13/2017
Review Created: 07/18/2017 02:48 PM
Tracey H. on 07/17/2017
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Tracey said everyone at this business was friendly. They got her vehicle done quickly.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/13/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
JOCK P. on 07/16/2017
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"Service Excellence "
Everything taken care of on time .
Vehicle: Mercedes-Benz C230
Service Date: 07/03/2017
Review Created: 07/16/2017 08:11 PM
MARK H. on 07/16/2017
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"Superb service!"
John and his staff ALWAYS provide excellent service with a personal touch.
Vehicle: Toyota Land Cruiser
Service Date: 07/12/2017
Review Created: 07/16/2017 03:52 PM
CLIFF S. on 07/09/2017
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"Very accommodating service"
Been taking my cars there for years and John and Pat are honest guys who'll tell you what needs repair and what can wait. Very reasonable rates and willing to work with my schedule.
Vehicle: Audi A4
Service Date: 07/08/2017
Review Created: 07/09/2017 09:42 AM
DAVID P. on 07/04/2017
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"Honest shop"
I've brought two cars to Highlands Ranch Imports several times each. Their work is excellent, and they don't perform unnecessary work. Highly recommend.
Vehicle: Toyota Tacoma
Service Date: 07/03/2017
Review Created: 07/04/2017 07:55 PM
ROY G. on 06/27/2017
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"John and his crew are the absolute best!!! They take the time to carefully and thoroughly go over my cars whenever I bring it to them. They are honest, trustworthy, and experts in their field!"
The absolute best!!! Don't bother with anyone else, including your dealer!
Vehicle: Honda Civic
Service Date: 05/22/2017
Review Created: 06/27/2017 03:04 PM
Bjorn L. on 06/24/2017
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Bjorn said the business is efficient, speedy, good, and nice.
Vehicle: Volvo 940
Category: Service
Service Date: 06/22/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
JUNE C. on 06/20/2017
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"IF something goes wrong, they make it right!"
I think that one test of a shop is their response when something accidentally goes wrong. Well, these guys don't make silly excuses. They make it right, and apologize too! Thanks!
Vehicle: Toyota RAV4
Service Date: 06/15/2017
Review Created: 06/20/2017 10:16 AM
Michael M. on 06/20/2017
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Michael said the business did what they said they were going to do.
Vehicle: BMW M3
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Karl B. on 06/20/2017
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Spoke with Sandy. She said this business serviced her vehicle and she enjoyed doing business with them. She has been a long time customer.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
JOCK P. on 06/17/2017
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"Key Repair"
As always taken care of in a prompt professional manner with amazing customer service
Vehicle: Mercedes-Benz C230
Service Date: 06/14/2017
Review Created: 06/17/2017 07:49 AM
MARK A. on 06/16/2017
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"Vehicle Service"
They do what they say they will do when they say they will do all at a fair price.
Vehicle: Lexus RX 350
Service Date: 06/14/2017
Review Created: 06/16/2017 08:24 AM
Curtis J. on 06/16/2017
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Curtis said the business is good, and he has no complaints.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 06/13/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Dan R. on 06/09/2017
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Dan said their work was top-notch. Their labor rates and prices were fair and they provided great customer service.
Vehicle: Nissan Xterra
Category: Service
Service Date: 06/06/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Mike Y. on 06/09/2017
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Mike said this business is the best.
Vehicle: Volkswagen Touareg
Category: Service
Service Date: 05/25/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
JOHN M. on 06/08/2017
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"Great bunch of guy"
Great service
Vehicle: Toyota Tundra
Service Date: 05/24/2017
Review Created: 06/08/2017 03:10 PM
KATHERINE S. on 06/06/2017
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"Nice job! "
Very professional and friendly - explained what was needed and had everything ready when promised
Vehicle: Mazda CX-9
Service Date: 05/26/2017
Review Created: 06/06/2017 07:53 PM
Displaying Review 1 - 20 of 801 in total