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Hilltop Chrysler Jeep Dodge Ram

Average Score
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(15 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Hilltop Chrysler Jeep Dodge is a 5-Star dealer whos primary goal is to help our customers find a vehicle that fits their needs and to keep it running in top condition with our award-winning parts and service departments. Hilltop Chrysler Jeep Dodge is a 5-Star dealer whos primary goal is to help our customers find a vehicle that fits their needs and to keep it running in top condition with our award-winning parts and service departments.

Categories
New Car Dealer
Contact
(510) 243-6100

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (US & Canada)
3291 Auto Plaza Richmond, CA 94806

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Hilltop Chrysler Jeep Dodge is a 5-Star dealer whos primary goal is to help our customers find a vehicle that fits their needs and to keep it running in top condition with our award-winning parts and service departments. Hilltop Chrysler Jeep Dodge is a 5-Star dealer whos primary goal is to help our customers find a vehicle that fits their needs and to keep it running in top condition with our award-winning parts and service departments.

Categories
New Car Dealer
Contact
(510) 243-6100

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (US & Canada)
3291 Auto Plaza Richmond, CA 94806

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Hilltop Chrysler Jeep Dodge is a 5-Star dealer whos primary goal is to help our customers find a vehicle that fits their needs and to keep it running in top condition with our award-winning parts and service departments. Hilltop Chrysler Jeep Dodge is a 5-Star dealer whos primary goal is to help our customers find a vehicle that fits their needs and to keep it running in top condition with our award-winning parts and service departments.

Categories
New Car Dealer
Contact
(510) 243-6100

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (US & Canada)
3291 Auto Plaza Richmond, CA 94806
All Departments' Reviews
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(15 Reviews)

HS
gravatar
Helen S.
Corte Madera, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/19/2013
verified customer Verified Customer
Category: Service
Friendly service
My last visit did not go as smoothly as usual - the shuttle driver left without me (even after telling the customer service rep that I would be in the bathroom for a few minutes and to not leave without me). Then I never got a call to say my car was ready for pick up, so I spent hours more time waiting for the service to be completed than I needed to - I only found out it was done because I called the dealership myself to find out why it was taking so long.
Recommended
William M. from Hilltop Chrysler Jeep Dodge Ram responded on 12/09/2013 09:49 AM

I appreciate you sharing this feedback with me. I wish to reiterate my apologies for the service that you recieved during your last visit. Our goal is the complete opposite as we want your experience to be an enjoyable and efficient one. The last thing we want to do is inconvienence you.  It is through your feedback that we can make the improvements necessary to make sure we correct any deficiencies that we may have.  I hope that you will give us an opportunity to show you that we an provide the level of service you deserve.




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