Honest Wrenches Automotive Repair


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

191 Reviews

99% Would Recommend
Latest Review 4 days ago
DOUG R. on 08/12/2017
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"Friendly, Honest"
Great service, reasonably priced, quality work.
Vehicle: Chevrolet Suburban
Service Date: 08/11/2017
Review Created: 08/12/2017 07:57 PM
ALLISON V. on 08/11/2017
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"Honest Wrenches"
Excellent service! Everyone is very friendly!
Vehicle: Ford Edge
Service Date: 08/10/2017
Review Created: 08/11/2017 08:10 PM
Kelsey R. on 07/30/2017
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Kelsey said this business did not put the oil plug back in, so she had fluid all over her vehicle.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/20/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Aaron G. on 07/20/2017
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Aaron said this business was great to work with and their customer service was very good.
Vehicle: Mazda CX-5
Category: Service
Service Date: 07/18/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Chuck R. on 07/18/2017
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Chuck said the business does a good job, he has never had any problems with them.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Todd T. on 07/10/2017
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Todd said this business did as promised.
Vehicle: Ford F450 Super Duty
Category: Service
Service Date: 06/26/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
David G. on 06/27/2017
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David said the business was best. They have really great customer service.
Vehicle: Ford Explorer
Category: Service
Service Date: 06/16/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Lisa L. on 06/26/2017
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Lisa said it took them from 8:00 AM to 2:00 PM to perform an oil change. She was very dissatisfied.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 06/22/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Travis T. at Honest Wrenches Automotive Repair responded on 07/25/2017

Lisa, thank you so much for the review! As always we take every review seriously, I apoligize that there might have been some mis communication when you dropped your vehicle off for service. During morning drop off appointments, we will filter them into all of our other appointments throughout the day. The vehicle is not expected to be completed until the end of the day, unless other wise noted. I am so sorry for the mis communication and I would like for you to give us another try. We truly do have the best customer service as well as automtive service in the industry! Thank you for the feed back!

Travis Troy
Owner
515-250-4363
Halle R. on 06/23/2017
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Halle said this business did well and they were very nice. However, she had to wait a little bit longer because they did not have the filter in stock.
Vehicle: Lincoln LS
Category: Service
Service Date: 06/19/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Matt H. on 06/23/2017
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Matt said they were quick and less expensive but good quality. He was given very honest advice.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 06/01/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Matt H. on 06/21/2017
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Matt said the staff was quick and they got the job done.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/12/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
THOMAS K. on 06/19/2017
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"Good service!"
They brought things up to me that I had no idea about. Very thorough. Much appreciated!
Vehicle: Honda Civic
Service Date: 06/14/2017
Review Created: 06/19/2017 09:53 AM
Brian W. on 06/14/2017
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Brian said the service was exceptional, but the price was a little higher than another facility. They did go above and beyond.
Vehicle: Honda Accord
Category: Service
Service Date: 06/05/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Amy V. on 06/10/2017
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Amy said they were prompt with the service and they contacted her before the repairs. They told her what was going on.
Vehicle: GMC Terrain
Category: Service
Service Date: 06/08/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Dan H. on 06/06/2017
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Dan said the business is really good at what they do.
Vehicle: Dodge Avenger
Category: Service
Service Date: 05/30/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Danny S. on 05/30/2017
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Danny said they were kind and honest. This business was good.
Vehicle: Saturn Vue
Category: Service
Service Date: 05/24/2017
Review Created: 05/30/2017
This review was collected via phone interview by Customer Research Inc.
ALEX B. on 05/26/2017
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"Awesome"
These guys fit me in when they were already booked up. They did great communicating with me about what needed to be done and were honest about the price. They are phenomal mechanics and have great customer service!
Vehicle: Ford Edge
Service Date: 05/24/2017
Review Created: 05/26/2017 03:16 PM
Kerri A. on 05/26/2017
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Kerri said they are wonderful and she would highly recommend them to anybody.
Vehicle: Toyota Sienna
Category: Service
Service Date: 05/24/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Christine S. on 05/20/2017
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Christine said the business took her home and picked her up after the work. They were friendly to talk to as well.
Vehicle: Ford Focus
Category: Service
Service Date: 05/16/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Steve H. on 05/17/2017
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Spoke with Kitty. She said this business is always fair and they always do what they say they are going to do.
Vehicle: Toyota Tundra
Category: Service
Service Date: 05/12/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 191 in total