ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 23 hours ago
Corie W. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fair, Fast & Excellent Customer Service!! "
When I woke up Monday morning to head to work, my car just barely started. The check engine and battery light immediately came on so I made a beeline to Auto Zone with the hope that I would only need to buy a new car battery. Unfortunately, the gentleman who tested my battery told me that the reading was so low the device couldn't even pick up a reading. He suggested I take my car to a full-service repair shop in case it was also my alternator. I called Hud's and Nathan told me they could run a diagnostics test and have a repair estimate to me that morning. Two hours later they found the alternator was shot but were hopeful that my battery would survive. By 5:30pm that day, I was back up and running! Janna Smith has always referred anyone in need to her Dad's shop promising to be taken care of in a fair and excellent manner. I cannot say enough good things about Hud's Auto Service!!!
Vehicle: Jeep Grand Cherokee
Service Date: 09/18/2017
Review Created: 09/22/2017 08:29 AM
Miglena S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Thank you
Vehicle: Honda Odyssey
Service Date: 09/15/2017
Review Created: 09/15/2017 09:03 PM
Jessica J. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jessica said the business was great. She would like to thank them for their service. She appreciated that the estimate was accurate. She didn't know the problem was as bad as it was and she was grateful for the advice received and that the repairs were still done by the end of the day, even though it was more work than anticipated.
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Darrell D. on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Darrell said he had a good experience with this business, as they did what they said they would do.
Vehicle: Toyota Land Cruiser
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Dan W. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said the work was done in a timely manner and for a fair price.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Gary F. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Friendly
Trustworthy
Close to our house
Get work done quickly
Vehicle: Honda Pilot
Service Date: 08/25/2017
Review Created: 08/30/2017 07:41 AM
Jan M. on 08/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always reliable and fair "
Excellent
Vehicle: GMC Terrain
Service Date: 08/25/2017
Review Created: 08/27/2017 11:38 AM
STEPHEN O. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"trustworthy, genuinely nice people to do business with!"
thank you for always providing great service
Vehicle: GMC Sierra 1500
Service Date: 08/24/2017
Review Created: 08/25/2017 07:29 AM
lisa h. at Hud's Auto Service responded on 08/25/2017

Having appreciative customers is sure nice too!!!
Thanks for coming in.

Eric R. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eric said the service was good.
Vehicle: Ford F-150
Category: Service
Service Date: 08/18/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
Casey H. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Casey said the service was really fast. She was in and out.
Vehicle: GMC Yukon
Category: Service
Service Date: 07/27/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Jaci S. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jaci said the service was done efficiently.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Kory A. on 08/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kory said he would recommend this business for service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/02/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Keith M. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Keith said he knew one of the mechanics for years. He is very pleased with their service.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 08/02/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
lisa h. at Hud's Auto Service responded on 08/16/2017

We do have some awesome mechanics...we are very thankful 
for their skill and personal integrity as well.
Thanks for stopping in and letting us care for your vehicle.

Rose G. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rose said she was pleased with the service from this business.
Vehicle: Ford Taurus
Category: Service
Service Date: 07/28/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
lisa h. at Hud's Auto Service responded on 08/09/2017

Thanks for coming in and letting us serve you!

Roger M. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roger said this business was very quick with the repairs. They were up front and honest about the whole thing. He said their prices were good as well.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 07/26/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Melva S. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
Reasonably priced!!
Vehicle: Mazda CX-9
Service Date: 07/13/2017
Review Created: 07/26/2017 07:54 AM
lisa h. at Hud's Auto Service responded on 08/09/2017

That is our goal......
so your response was music to our ears!
Thanks for coming in.

Tunde L. on 07/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tunde said something started making a loud noise by his right front tire when he went over a speed bump. After he picked up his vehicle it was a little quieter.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 06/27/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
lisa h. at Hud's Auto Service responded on 08/09/2017

Thanks for coming in and letting us check out that mystery 
noise.  If you have any questions about why the noise is not
totally gone feel free to call and visit with Nathan.
Again, our thanks.

Craig O. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Craig said he was really pleased with the service this business provided.
Vehicle: Honda Civic
Category: Service
Service Date: 07/19/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
lisa h. at Hud's Auto Service responded on 08/09/2017

Always a treat to get to take care of customers who are also 
friends.  Glad we could help keep your Honda going!

Jan M. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They fixed my air conditioner. "
Friendly and effecencient
Vehicle: GMC Terrain
Service Date: 07/18/2017
Review Created: 07/19/2017 07:12 AM
4b12fd8da79aa53351ea6763e7745777?s=28
Nathan G. at Hud's Auto Service responded on 07/19/2017

Thanks so much for brining in your new Terrain! A beautiful vehicle, we were happy to get your AC back cooling like it should.  Look forward to helping again. -Nathan

Travis E. on 07/19/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Travis said the service was great at the business. They did an excellent job, but they promised to call him, and they did not call.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 07/14/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
lisa h. at Hud's Auto Service responded on 08/09/2017

Thanks for your kind words about our business...
and for letting us know that you did not get a promised 
call.  We need to know these things so we can continue
to refine and try to correct these things.

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