ReScore Reviews™ (22)

ReScore
Overall Rating 4.9090927/5Overall Rating 4.9090927/5Overall Rating 4.9090927/5Overall Rating 4.9090927/5rating 4.9090927
Original
Overall Rating 1.95238/5rating 1.95238rating 1.95238rating 1.95238rating 1.95238
91% Would Recommend
100% Business Response
Latest Review about 15 hours ago
DANIEL T. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service and sales are so very nice and treat you right it just makes you want to come back and do business with them again. "
Humble Hyundai has given me an awesome experience of excellence on dealing with customer care and service I would definitely recommend this dealership to a friend.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 07/22/2017
Service Type: Maintenance
Review Created: 08/20/2017 11:59 AM
Celeste M. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mark Whitworth is an outstanding Service Advisor"
Always excellent service. I place trust in their work and rely on Mark's Advice.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/20/2017 10:54 AM
Verified Customer on 08/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service review"
Fast, complete, willing to discuss required and recommended services.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/19/2017 05:03 PM
CLAUDIO S. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good, efficient service!"
Good job!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/18/2017 08:16 PM
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Always provides quick, courteous and excellent service. I trust bringing my Tucson back again and again!
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:36 AM
Mark W. at Humble Hyundai responded on 08/18/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER

Thomas R. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service: Friendly staff; Fair pricing"
Own 4 Hyundai's and always take my vehicles here
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:07 AM
Mark W. at Humble Hyundai responded on 08/18/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Good
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 05:19 AM
Mark W. at Humble Hyundai responded on 08/18/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Debbie N. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love My Service Department"
I always get taken care of. I never get treated unfairly. I TRUST my car to these guys and girls. I don't just trust my car to anyone. Nobody sits in the drivers seat since I bought it unless it's at the service department! ❤️
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 08:08 AM
Mark W. at Humble Hyundai responded on 08/16/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH
SERVICE MANAGER 

Timothy C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very fast service"
I was expecting to be there a few hours and came prepared but wow you guys are fast. Great service!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 03:07 PM
Mark W. at Humble Hyundai responded on 08/15/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Stephanie J. on 08/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
Good & fast service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/11/2017 08:11 PM
Mark W. at Humble Hyundai responded on 08/12/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Anthony K. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and amazing "
Was very helpful
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/11/2017 06:04 PM
Mark W. at Humble Hyundai responded on 08/12/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Verified Customer on 08/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Employees are nice an ready to greet you!"
Employees try to meet your every need.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 02:30 PM
Mark W. at Humble Hyundai responded on 08/12/2017

THANK YOU FOR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Polite and quick service"
Service is always conducted quickly and they always answer my questions. I love owning a Hyundai vehicle and I plan on being a customer for a long time.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/11/2017 12:54 PM
Mark W. at Humble Hyundai responded on 08/11/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Greg S. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata oil change and recalls"
The staff was very courteous and accommodating. They got me taken care of when they said they would. A manager even came by the waiting area to make sure that everyone was doing okay.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 11:14 AM
Mark W. at Humble Hyundai responded on 08/11/2017

THANK YOU FOR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Charles R. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hustling to get the job done efficiently and timely"
Friendly, knowledge, customer is an important person
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 03:45 PM
Mark W. at Humble Hyundai responded on 08/11/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Delores G. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Quick check in, service was excellent, and they wash my car too.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/10/2017 11:50 AM
Mark W. at Humble Hyundai responded on 08/10/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Tanya D. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speedy Service"
I was not looking forward to my service appointment because that usually means a couple of hours of my day lost. However, I was pleasantly surprised when my car was ready in 45 minutes. Greatly appreciated!!!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/10/2017 10:57 AM
Mark W. at Humble Hyundai responded on 08/10/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Verified Customer on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great."
When you make an appointment. Your are given an estimated time your car will be ready. It works great because they have the car ready at that time.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 01:23 PM
Mark W. at Humble Hyundai responded on 08/09/2017

THANKS FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

John E. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Satisfactory Service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 11:21 AM
Mark W. at Humble Hyundai responded on 08/09/2017

THANK YOU FOR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Verified Customer ReScore Review on 08/10/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thorough explanation by service advisor "
Advisor took time to explain everything in detail
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/08/2017 12:56 PM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Not very clean after service"
Average
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/08/2017 12:56 PM
Mark W. at Humble Hyundai responded on 08/09/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH SERVICE MANAGER 

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