Hyundai Of Chantilly


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1078 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.4999975/5Overall Rating 3.4999975/5Overall Rating 3.4999975/5rating 3.4999975rating 3.4999975
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
94% Would Recommend
100% Business Response
Latest Review 1 day ago
Marilyn B. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/16/2017 05:20 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/17/2017

Marilyn,

It was our pleasure to provide you with great service! 

Hyundai of Chantilly
ROBERT L. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"business"
All that I talked with, were professional and very knowledgeable of the product.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 06:37 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/17/2017

Robert,

Thank you for the compliments. It's our goal to provide a professional and knowledgeable experience each and every time. 

Hyundai of Chantilly
Lindsay C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Service is always great here and I never wait terribly long!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 02:01 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/17/2017

Lindsay,

It was our pleasure to provide you with excellent service! See you next time. 

Hyundai of Chantilly
PHYLLIS S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repairs for Recalls"
Excellent
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 01:12 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/17/2017

Phyllis,

Thank you for choosing us to service your Hyundai Sonata. It was our pleasure.

Hyundai of Chantilly
Carl C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Same day in and out!"
Hyundai Of Chantilly was able to give me a same day appointment and get me in and out within an hour for a factory recall; now that's impressive! Also, this Hyundai dealer has hot and cold drinks and snacks for free, while you wait for service!
Overall, the service is great, they ask you first before preforming any additional service, and you get a car wash...
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 12:39 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/17/2017

Carl,

Thank you for this great review! It was our pleasure to get you in and out so you could go on with your day.

Hyundai of Chantilly
Verified Customer on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick Service"
They got me in for an oil change same day.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/15/2017 04:51 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/15/2017

Thank you for the kind review! It was our pleasure to assist you with your seat and oil change in a timely manner. 

Hyundai of Chantilly
Vinh N. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"car service"
best service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/14/2017 06:42 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/15/2017

Vinh,

Thank you for the amazing review! We're so happy to hear it was the  best service.

Hyundai of Chantilly
Shila P. on 08/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai Azera Service"
Service was completed timely.
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/14/2017 08:04 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/14/2017

Shila,
It's our pleasure to get you in and out in a timely manner. Please let us know how we can improve during your next visit to provide you with 5-star service. Thank you!

Hyundai of Chantilly
Shaun D. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Friendly"
I'm normally pretty picky about where my car gets worked on. But as always, Chantilly has done a great job. I rarely have to wait to terribly long, and they have always been friendly.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/12/2017 12:03 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/14/2017

Shaun,

We're so happy to hear we make the cut! Thank you for choosing us to service your Hyundai Sonata. It's our pleasure to provide you with friendly service.

Hyundai of Chantilly
Cynthia S. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall, oil change "
Excellent
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/12/2017 07:31 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/14/2017

Thank you for choosing us to service your Hyundai Santa Fe, Cynthia! It was our pleasure to provide you with excellent customer service.

Hyundai of Chantilly
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Everything went smoothly
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/11/2017 06:25 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/14/2017

We're very happy to hear everything was great!

Hyundai of Chantilly
Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change #2"
Scheduling and completing our routine maintenance was quick and easy.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/10/2017 01:00 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/10/2017

It's our pleasure to always provide you with friendly and quick service. 

Hyundai of Chantilly
Eileen F. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service"
Five Stars
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 12:44 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/10/2017

Thank you, Eileen!

Hyundai of Chantilly
Alan M. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"She had actually my service request!"
I can't say I have ever had service remember my name, or read my on-line service request and knew my service history but it was scary. It was a car service where I did not have to tell them my name or tell them the services I had selected or when I wanted the car back, and get it back earlier than I had written in my on-line request. Brilliant!
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/10/2017 11:58 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/10/2017

Alan,

We aim to get to know each and every client on a personal level so that your time with us is as enjoyable as possible. Than you for the kind review!

Hyundai of Chantilly
Verified Customer on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional people and swift service. In and out in expected time. "
Professional people and swift service. In and out in expected time.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/09/2017 05:25 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/10/2017

It was our pleasure to provide you with professional and efficient service. 

Hyundai of Chantilly
Margaret B. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good, quick, accurate service!"
At 3 :00 on a Friday afternoon my car was towed in because of a flat tire. Within 2 hours I had a brink new tire, my oil changed, 1 year service and car wash. Doesn't get better than that!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/08/2017 04:05 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/09/2017

Margaret,

It ws our pleasure! We're so happy you left a lot happier than you came in. :)

Hyundai of Chantilly
Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service "
Awesome service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/08/2017 03:26 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/09/2017

It was our pleasure to provide you with awesome service!

Hyundai of Chantilly
Maureen T. on 08/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Was a painless repair visit!"
They took care of the recall repairs and also gave me an oil change and car wash! Was ready and waiting for me when I came to pick up the car!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/08/2017 02:29 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/09/2017

Maureen,

We are happy we could provide you with a painless experience. Thank you for taking the time to share it with us. 

Hyundai of Chantilly
Sameer T. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and good people "
Fantastic people to serve
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/08/2017 01:20 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/09/2017

Thank you for the 5-star review, Sameer!

Hyundai of Chantilly
Verified Customer on 08/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thank you"
Our service writer Shawn took good care of us, while we were there. He walked me through all the findings and the next steps that we had to go through. I have been to a few different Hyundai locations in the area and Hyundai of Chantilly is by far the best location to take your car and have it serviced.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/08/2017 12:52 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/08/2017

We are so happy to hear that we stood apart from the other Hyundai dealers you've been to. Thank you for the kind compliments regarding your experience with Shaun.

Hyundai of Chantilly
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