Hyundai Of Chantilly


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1178 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.4999975/5Overall Rating 3.4999975/5Overall Rating 3.4999975/5rating 3.4999975rating 3.4999975
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
94% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Donna H. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Extra Mile"
I am very pleased with the customer service and the attention to detail provided by the technician.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/23/2017 07:08 AM
RONALD H. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership"
I don't think you could ask for any better service. They also have a very nice waiting area.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/23/2017 05:33 AM
Young K. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, quick, and good!"
I own a Sonata 2.0T and it seems that this vehicle needs a bit more care than I expected. I've been here at the dealership for my free oil changes and they've spent the time to analyze my car and provide me great feedbacks. Very friend and really fast! Waiting in their lobby is pretty fun too ^^
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:54 PM
Tracey T. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service writers never had a problem always great but I'm very disappointed I was told to hold on to my $25 coupons and couldn't use them so I have a hunter that I have to waste"
Well came because of great service writers but no need to come back there anymore I can't use the coupons that I get from you
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/21/2017 05:30 PM
Bun N. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfaction Guaranteed"
Service ia quick and easy. Jen is great to work with!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/21/2017 05:29 PM
Cavit D. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Yes "
Hospitality,time manner,clean.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 02:32 PM
Douglas O. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Service"
Great service, professional staff.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 11:55 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 09/21/2017

Douglas,

It was our pleasure to have you in our dealership. Thank you for choosing us.

Hyundai of Chantilly
Ana V. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean waiting room, friendly staff"
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/20/2017 02:27 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 09/21/2017

It was our pleasure, Ana! 

Hyundai of Chantilly
David S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great"
A1 Service
A1 Staff
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 08:13 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 09/21/2017

David,

Thank you for the amazing review! We are so thrilled to hear how happy you are servicing with us.

Hyundai of Chantilly
Mark W. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy"
Speedy service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 06:01 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 09/21/2017

Mark,

We aim to get you in and out in a timely manner so you can get on with your day!

Hyundai of Chantilly
Cody H. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick"
Excellent service
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 02:13 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 09/21/2017

Cody,

It was our pleasure! We're pleased to hear that Ashley was great.

Hyundai of Chantilly
ROBERT S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A professional operation "
See above.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 02:43 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 09/21/2017

Robert,

It's our pleasure to provide you with the best customer service possible. Thank you!

Hyundai of Chantilly
Peggy F. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Service"
The fix was easy to schedule and I was in and out of there in no time. A great experience.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/17/2017 02:51 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 09/18/2017

Peggy,

It was our pleasure to provide you with efficient and polite service. 

Hyundai of Chantilly
Jose M. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best in car care for the Best Car"
I have a 2017 Elantra. I've been bringing it to Hyundai of Chantilly from the very beginning and very satisfied with the service I receive. Makes enjoying a great car all the better.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/16/2017 10:58 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 09/18/2017

Jose,

We loved reading your comments. We will continue to provide you with excellent customer service. 

Hyundai of Chantilly
Verified Customer on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance Service"
Excellent
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/10/2017
Service Type: Maintenance
Review Created: 09/16/2017 08:24 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 09/18/2017

It was our pleasure to provide you with excellent service. 

Hyundai of Chantilly
Bradford W. on 09/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly and attentive staff."
4 out of 5.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/16/2017 08:11 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 09/21/2017

Bradford,

We appreciate your patience with us. Thank you for choosing to service your Hyundai Azera with us.

Hyundai of Chantilly
Natalia W. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistent "
Quick and Friendly
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/16/2017 06:24 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 09/18/2017

Thank you for the kind review, Natalia.

Hyundai of Chantilly
Verified Customer on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
great
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/16/2017 01:05 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 09/18/2017

Thank you for taking the time to review us!

Hyundai of Chantilly
Deepak K. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"knowledgeable staff and tech, coffee in waiting area a great touch"
I loved Chantilly Hyundai and will got there going forwards
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/15/2017 06:35 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 09/18/2017

Deepak,

We're so happy to have you as a client! Thank you for choosing us and we'll see you for your next visit. With coffee!

Hyundai of Chantilly
Hao N. on 09/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good customer service , but next time I would like the invoice should be in details , esp how much you charge , ....ect ..."
good customer service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/10/2017
Service Type: Maintenance
Review Created: 09/13/2017 07:14 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 09/19/2017

Hao,

Happy to hear the customer service is good! We'd be happy to discuss any charges with you. Our invoices break down labor and parts used but if you come in for a routine maintenance appointment, like 30k, we don't break down all that is done because it would be several pages worth. But with that being said, again, we'd be happy to go over everything with you. Thank you!

Hyundai of Chantilly
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