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Hyundai of El Paso

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(8,858 Reviews)
55
Write a Review
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Score Details

5 stars
75%
4 stars
10%
3 stars
5%
2 stars
3%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
682
Total ReScores™
4.8
ReScore™ Average
55
Net Promoter Score ®

Business Details

About

Hyundai of El Paso in El Paso, TX looks forward to serving your Hyundai needs. Our expert Service & Parts staff are here to assist customers in keeping their Hyundai vehicles in great shape. Call us today! Hyundai of El Paso in El Paso, TX looks forward to serving your Hyundai needs. Our expert Service & Parts staff are here to assist customers in keeping their Hyundai vehicles in great shape. Call us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(915) 881-0300
Open
Business Hours

Business Hours

Mon
7:00 AM - 8:30 PM
Tue
7:00 AM - 8:30 PM
Wed
7:00 AM - 8:30 PM
Thu
7:00 AM - 8:30 PM
Fri
7:00 AM - 8:30 PM
Sat
7:00 AM - 7:00 PM
Sun
closed
* Mountain Time (US & Canada)
8600 Montana Avenue El Paso, TX 79925
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(8,858 Reviews)
Write a Review
Recent Reviews
RB
gravatar
Roxanne B.
Stillwater, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2023
10
Category: Service
Extended thier work day to fit in an out-of-state Hyundai owner
From the moment I arrived I received exceptional service. As I stood in the lot next to my car, feeling a little stressed and looking a bit lost a kind gentleman with a contagious smile approached me. He introduced himself as Eugene and asked what he could do to help me. (Thank you Eugene) I explained my situation and without hesitation he told me he was glad I had safely arrived and assured me they would take care of the situation. From there I met another, friendly face named Sam. Although their schedule was already extremely busy Sam, patiently listened while I explained my concerns. Sam, was professional yet friendly with a sense of humor.
Within two hours I was back on the road feeling safe and confident that the issue had been resolved. THANK YOU to all the staff for your kindness, concern, professionalism and for extending your day to help get me back on the road while still servicing all your scheduled customers.

An extra shout-out to Sam for providing outstanding customer service and surpassing my expectation. I especially appreciate the extra time he took to share driving tips for the local area. If he ever comes to Minnesota I would gladly return the favor by sharing tips on how to drive in the ice and snow here in MinnSNOWTA

Respectfully
~ Roxanne
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