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Hyundai of El Paso

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(8,858 Reviews)
55
Write a Review
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Score Details

5 stars
75%
4 stars
10%
3 stars
5%
2 stars
3%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
682
Total ReScores™
4.8
ReScore™ Average
55
Net Promoter Score ®

Business Details

About

Hyundai of El Paso in El Paso, TX looks forward to serving your Hyundai needs. Our expert Service & Parts staff are here to assist customers in keeping their Hyundai vehicles in great shape. Call us today! Hyundai of El Paso in El Paso, TX looks forward to serving your Hyundai needs. Our expert Service & Parts staff are here to assist customers in keeping their Hyundai vehicles in great shape. Call us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(915) 881-0300
Open
Business Hours

Business Hours

Mon
7:00 AM - 8:30 PM
Tue
7:00 AM - 8:30 PM
Wed
7:00 AM - 8:30 PM
Thu
7:00 AM - 8:30 PM
Fri
7:00 AM - 8:30 PM
Sat
7:00 AM - 7:00 PM
Sun
closed
* Mountain Time (US & Canada)
8600 Montana Avenue El Paso, TX 79925
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(8,858 Reviews)
Write a Review
Recent Reviews
DM
gravatar
Donna M.
Las Cruces, NM
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/13/2023
0
Category: Service
Terrible service
I had been waiting for about a year to get a particular suv. I was finally informed that one was "on the boat" and that if i wanted it i would need to give a $1,000 deposit to hold. I did and it arrived a month later. well needless to say, the day it arrived I got a call from the salesman wanting me to go in that day to purchase it. he made it seem like it was a do or die situation. so we went. and of course first off the bat they offered me WAY less for my trade in that what it worth(no surprise). after a couple hours putting up with bull we finally signed paperwork only to go do an inspection on the NEW vehicle and find out it was damaged!!!!! I was told that it was "probably" damaged when it was taken off the truck and that they would call and schedule for it to be fixed. NOPE I want that part to be replaced not "FIXED". anyway no one has called to schedule to get it replaced and everytime I call, I get "the service manager will call and schedule and get you a loaner to use. its been a month. you would think that since they damaged my new vehicle that they would get on it right away.
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