Hyundai of La Quinta


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

783 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 3.4583313/5Overall Rating 3.4583313/5Overall Rating 3.4583313/5rating 3.4583313rating 3.4583313
Original
Overall Rating 2.04348/5Overall Rating 2.04348/5rating 2.04348rating 2.04348rating 2.04348
94% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Michael L. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good management"
Personal attention and service of work rendered
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 04:38 PM
Randy Y. at Hyundai of La Quinta responded on 08/18/2017

We thank you for the good feedback and they're looking forward to helping you next time.

Candi C. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AWESOME STAFF"
Everything was great as usual.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/18/2017 03:59 PM
Randy Y. at Hyundai of La Quinta responded on 08/18/2017

We appreciate your business and thank you for taking the time to give us good feedback.

Verified Customer on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Genesis service"
Great service, however, the car was not ready until several hours later.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 12:22 PM
Randy Y. at Hyundai of La Quinta responded on 08/18/2017

We appreciate your business and look forward to getting things done in a more timely fashion next time and earning five stars.

Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service as usual"
Excellent servuce
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/18/2017 06:31 AM
Randy Y. at Hyundai of La Quinta responded on 08/18/2017

We thank you for your business and appreciate you taking the time to give us good feedback.

Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"100% best service to customers. "
Just simply amazing and surreal experience. Anthony is truly the BEST!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 11:03 PM
Randy Y. at Hyundai of La Quinta responded on 08/18/2017

We thank you for the truly amazing feedback and I'm looking forward to helping you next time.

Verified Customer on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Response to call backs"
I am pleased with the service so far, however response to my phone calls was not great as far as call back.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 10:43 AM
Randy Y. at Hyundai of La Quinta responded on 08/18/2017

We appreciate you taking the time to give us feedback and are looking forward to earning five stars next time.

Emma G. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Abel is great!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/16/2017 09:30 PM
Randy Y. at Hyundai of La Quinta responded on 08/16/2017

You think you for your business and appreciate you taking the time to give us good feedback.

Manuel S. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/16/2017 05:09 PM
Randy Y. at Hyundai of La Quinta responded on 08/16/2017

We appreciate you taking the time to give us good feedback and are looking forward to helping you next time.

Corky E. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Very satisfied
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 01:48 PM
Randy Y. at Hyundai of La Quinta responded on 08/16/2017

We thank you for your business and are looking forward to helping you next time.  

Verified Customer on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"prompt service"
service well done but also expected
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:48 PM
Randy Y. at Hyundai of La Quinta responded on 08/15/2017

We thank you for taking the time to give us good feedback and are looking forward to helping you next time.

Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Fixed my problem at a very reasonable price
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 10:24 AM
Randy Y. at Hyundai of La Quinta responded on 08/15/2017

We thank you for your business and appreciate you taking the time to give us good feedback.

Verified Customer on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review "
Very polite staff.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/13/2017 08:19 PM
Randy Y. at Hyundai of La Quinta responded on 08/13/2017

We thank you for your business and appreciate you taking the time to give us good feedback.

John B. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Very good.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/13/2017 05:40 PM
Randy Y. at Hyundai of La Quinta responded on 08/13/2017

We thank you for the good feedback and are looking forward to helping you next time.

Verified Customer ReScore Review on 08/13/2017
ReScore
Overall Rating 1/5rating 1rating 1rating 1rating 1
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Surecritic checkman logo Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Unhappy/Unsatisfied Customer"
Since work was NOT done properly and have to be RE-DONE, I should NOT be charge for the same work TWICE!
Hyundai dealership in Serramonte, CA is NOT recognizing your warranty for the job performed/purchased at your dealership! I demand a RE-IMBURSEMENT of Alignment & Balancing Cost for 4 brand new tires purchased/charged at your dealership.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/12/2017 02:28 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Unhappy/Unsatisfied Customer"
Work performed is below par of regular Hyundai Dealers! Have to return to another dealer to correct error done for additional charge! Not recommending this business to a friend.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/12/2017 02:28 PM
Randy Y. at Hyundai of La Quinta responded on 08/12/2017

I will be looking into your concern Monday morning. We deeply apologize for any concern or miscommunication that may have taken part on our behalf.

Thank you 
Randy

Patty W. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professional , efficient, pleasant"
quick, professional, & courteous
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/12/2017 06:46 AM
Randy Y. at Hyundai of La Quinta responded on 08/12/2017

We appreciate you taking the time to give us good feedback and are looking forward to helping you next time.

Josephine C. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Always on time and efficient
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 03:45 PM
Randy Y. at Hyundai of La Quinta responded on 08/11/2017

We thank you for taking the time to give us good feedback and are looking forward to helping you next time.

Tony L. on 08/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"4"
very good service and friendly people
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 11:32 AM
Randy Y. at Hyundai of La Quinta responded on 08/11/2017

We thank you for taking the time to give us good feedback and they're looking forward to earning five stars next time.

Lillian M. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Satisfaction--ALWAYS"
Very friendly & customer satisfaction!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 10:54 AM
Randy Y. at Hyundai of La Quinta responded on 08/11/2017

We thank you for your business and appreciate you taking the time to give us good feedback.

Kathryn T. on 08/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai 30,000 mile check up"
I love my Hyundai!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 09:43 AM
Randy Y. at Hyundai of La Quinta responded on 08/11/2017

We appreciate your feedback and thank you for your business.

Michael D. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was quick and painless "
Overall no complaints
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/11/2017 03:08 AM
Randy Y. at Hyundai of La Quinta responded on 08/11/2017

We thank you for your business and appreciate you taking the time to give us good feedback.

Displaying Review 1 - 20 of 783 in total