Hyundai of La Quinta


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

832 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 3.5769208/5Overall Rating 3.5769208/5Overall Rating 3.5769208/5rating 3.5769208rating 3.5769208
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
quick and easy !!! no problems
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:44 PM
Randy Y. at Hyundai of La Quinta responded on 09/22/2017

We appreciate you taking the time to give us good feedback and are looking forward to helping you next time.

Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A Great Experience "
La Quinta Hyundai exceeded my expectations.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 02:01 PM
Randy Y. at Hyundai of La Quinta responded on 09/22/2017

We thank you for taking the time to give us good feedback and are looking forward to helping you next time.

Evelyn K. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly atmosphere"
New chairs in waiting room with plugs to charge our phone, etc.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 01:22 PM
Randy Y. at Hyundai of La Quinta responded on 09/21/2017

We thank you for taking the time to give us good feedback and are looking forward to helping you next time.

Star B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was fast, did what was promised and polite"
Love having a clean car!
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:14 AM
Randy Y. at Hyundai of La Quinta responded on 09/19/2017

We thank you for your business and appreciate the good feedback.

Christine D. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and efficient "
Yes
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:27 AM
Randy Y. at Hyundai of La Quinta responded on 09/19/2017

Thank you for the good feedback and are looking forward to helping you next time.

Arthur D. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"FRENDLY PEOPLE"
GENERALLY GOOD SERVICE
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/19/2017 09:19 AM
Randy Y. at Hyundai of La Quinta responded on 09/19/2017

We thank you for the good feedback and are looking forward to helping you next time.

Larry L. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time repairs"
My 2017 Santa Fe had a recall issue and they fixed it in 10 minutes.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 02:31 PM
Randy Y. at Hyundai of La Quinta responded on 09/18/2017

We thank you for taking the time to give us good feedback and are looking forward to helping you next time.

Leigh T. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Professional, knowledgeable people, but service was too slow."
Took 1 hour and 45 minutes for an oil change and tire rotation. Not acceptable.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 03:00 PM
Randy Y. at Hyundai of La Quinta responded on 09/15/2017

We deeply apologize and thank you for the feedback. We're looking for to helping you in a timely fashion next time.

Thank you 

Pauline R. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"routine maintenance and look at problem generated by computer"
service personnel were so kind and knowledgeable
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 01:45 PM
Randy Y. at Hyundai of La Quinta responded on 09/15/2017

We thank you for your business and appreciate you taking the time to give us feedback. We are looking forward to earning five stars next time.

America V. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service "
Knowledgeable and caring service writer (Anthony) and technician (Jake). True assets to the company.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 07:25 PM
Randy Y. at Hyundai of La Quinta responded on 09/14/2017

We thank you for the opportunity to correct any concerns on your vehicle and are looking forward to helping you next time.

Richard C. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and helping and concerned employees."
yes and I do.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/14/2017 11:01 AM
Randy Y. at Hyundai of La Quinta responded on 09/14/2017

We thank you for taking the time to give us good feedback and are looking forward to helping you next time.

ROBERT S. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very good and on time service.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 10:17 AM
Randy Y. at Hyundai of La Quinta responded on 09/13/2017

We thank you for taking the time to give us good feedback and are looking forward to helping you next time.

ALAN B. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people and the quality of the work."
left a revue in the page before this one , hope you can go back to it.
Briefly and all together I'm very happy with Randy and Anthony, they are the best.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 07:10 PM
Randy Y. at Hyundai of La Quinta responded on 09/12/2017

Alan me look forward to helping you every time. We appreciate your continued business and thank you for taking the time to give us good feedback.

Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"kind to deal with"
they went above and beyond
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 04:15 PM
Randy Y. at Hyundai of La Quinta responded on 09/12/2017

We thank you for taking the time to give us good feedback and are looking forward to helping you next time.

JOHN L. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the best"
I have always been treated VERY well.....when my lease is up, I will certainly come to Hyundai of La Quinta first.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 01:19 PM
Randy Y. at Hyundai of La Quinta responded on 09/11/2017

We thank you for your business and appreciate you taking the time to give us good feedback.

Marsha G. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Efficient & excellent service
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 10:17 AM
Randy Y. at Hyundai of La Quinta responded on 09/11/2017

We appreciate the good feedback and thank you for your business.

Sarah W. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is a top priority."
I would tell my friends about the great service I recieved.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 04:37 PM
Randy Y. at Hyundai of La Quinta responded on 09/08/2017

We thank you for your business and appreciate you taking the time to give us good feedback

Steven K. on 09/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai Service"
I had a reservation. I arrived early. They had a special that day which I took advantage of. They gave me a time estimate and was completed right on time
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 11:43 AM
Randy Y. at Hyundai of La Quinta responded on 09/10/2017

We thank you for your business appreciate the good feedback and are looking forward to earning five stars next time.

Stephanie R. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly service"
Best dealership I've ever worked with!!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 09:48 AM
Randy Y. at Hyundai of La Quinta responded on 09/08/2017

We thank you for your business and appreciate you taking the time to give us good feedback.

Michael H. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very satisfactory work"
On time and very good work
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/07/2017 04:59 PM
Randy Y. at Hyundai of La Quinta responded on 09/07/2017

We appreciate you taking the time to give us good feedback and are looking forward to helping you next time.

Displaying Review 1 - 20 of 832 in total