ReScore Reviews™ (5)

ReScore
Overall Rating 4.800002/5Overall Rating 4.800002/5Overall Rating 4.800002/5Overall Rating 4.800002/5rating 4.800002
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago
ALLEN G. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very good place to do business.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/22/2017 11:39 AM
Charles C H. at Hyundai of Longview responded on 06/22/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Elizabeth G. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New Tire3"
They took care of my problem in a timely manner. I was told I needed a new tire that they did not have in stock but could be ordered from Dallas for next day delivery. I received a phone call by 8:30 The next morning that my new tire had arrived. I drove to the dealership and my new tire was mounted and ready in time for me to be at work on time.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/21/2017 08:18 AM
Charles C H. at Hyundai of Longview responded on 06/21/2017

THANK YOU FOR YOUR BUSUNESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Kathy C. on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly personal service "
I didn't have to wait and they took care of all my needs or referred me where I needed to go.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/18/2017 02:19 PM
Charles C H. at Hyundai of Longview responded on 06/19/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Betty H. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai of Longview"
I always receive fast and friendly service & they wash my car!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/14/2017 10:36 AM
Charles C H. at Hyundai of Longview responded on 06/14/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Mark S. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kevin and the Team"
The work is always done in a timely manner and my car is vacuumed and washed every time#
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/14/2017 05:21 AM
Charles C H. at Hyundai of Longview responded on 06/14/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Verified Customer on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I was happy that I could make an appoinment."
I have never had a bad experience.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 06/10/2017
Service Type: Repair
Review Created: 06/13/2017 06:23 PM
Charles C H. at Hyundai of Longview responded on 06/14/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

JAY S. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people providing great service!!!!!!"
Work done well in a very reasonable time.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/13/2017 01:01 PM
Charles C H. at Hyundai of Longview responded on 06/13/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Linda D. on 06/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service is great "
Inconvenient since they they don't have loaners it's out of the way to catch a ride to work and back to pick up my car after
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/05/2017
Service Type: Repair
Review Created: 06/11/2017 04:46 AM
Charles C H. at Hyundai of Longview responded on 06/12/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Donald B. on 06/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good"
good
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/05/2017
Service Type: Maintenance
Review Created: 06/07/2017 06:34 PM
Charles C H. at Hyundai of Longview responded on 06/08/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Christian D. on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Appointments"
For me, an appointment actually means something here. I feel like they understand that which means they respect my time and I appreciate that.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 06/03/2017
Service Type: Maintenance
Review Created: 06/07/2017 04:17 AM
Charles C H. at Hyundai of Longview responded on 06/07/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Pat P. on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experiance"
I made an appointment, they got me in when they said they would, and completed repairs in a timely manner.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/03/2017
Service Type: Repair
Review Created: 06/06/2017 12:26 PM
Charles C H. at Hyundai of Longview responded on 06/07/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Russell S. on 06/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Highway dilemma "
Efficiency, courtesy, and trustworthy.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 06/03/2017 08:18 AM
Charles C H. at Hyundai of Longview responded on 06/05/2017

Thank You for your business

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Verified Customer ReScore Review on 06/02/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful follow-up!"
Ashley was amazing. She is a true asset to your dealership...the poor rating was not intended for the local dealership...after speaking with Ashley we realized where the miscommunication occurred. Her professionalism was above and beyond her customer service duty. I will be back because of her!
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/02/2017 11:57 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Don't waste your time making an appointment!"
Service rep lacked knowledge of service offered online.
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/02/2017 11:57 AM
Charles C H. at Hyundai of Longview responded on 06/02/2017

thank you for your business

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Verified Customer on 05/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and Great People"
Oil change was done quickly and with minimal disruption to my day.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 05/29/2017
Service Type: Maintenance
Review Created: 05/31/2017 10:16 AM
Charles C H. at Hyundai of Longview responded on 06/01/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Harmon G. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best"
They are always there to help. Great bunch of folks and the gals in the service department go out of their way to make sure you the job gets done right!!! I would give them more stars if I could!!!
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/26/2017 05:30 AM
Charles C H. at Hyundai of Longview responded on 05/26/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

CANDACE M. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service and management "
Great place, have bought 3 cars from them
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/23/2017 11:50 AM
Charles C H. at Hyundai of Longview responded on 05/23/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

TAYLOR G. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, Easy and Painless! "
Was in and out shortly. Had a part replaced by warranty and an oil change
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/22/2017 06:59 PM
Charles C H. at Hyundai of Longview responded on 05/23/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Scott I. on 05/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Seat belt anchor recall."
see comment
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/22/2017 05:37 AM
Charles C H. at Hyundai of Longview responded on 05/22/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Verified Customer on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional Service & Convenience"
I will return to Hyundai of Longview to get my Genesis serviced. They are trained to work on my car and they are so friendly. Also, since I live in the Longview area, this dealership is convenient! What more can you ask for?
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/21/2017 04:39 PM
Charles C H. at Hyundai of Longview responded on 05/22/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

George H. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kevin in the service department."
Great service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/19/2017 09:00 PM
Charles C H. at Hyundai of Longview responded on 05/22/2017

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

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