Hyundai of Metairie


Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5rating 4.42

1533 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 2.9230781/5Overall Rating 2.9230781/5rating 2.9230781rating 2.9230781rating 2.9230781
Original
Overall Rating 1.7692277/5rating 1.7692277rating 1.7692277rating 1.7692277rating 1.7692277
90% Would Recommend
100% Business Response
Latest Review about 12 hours ago
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Oil Change"
Oil changed quickly. Hardly any wait involved.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/16/2017 10:47 AM
Catherine A. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service"
The employees
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 05:08 PM
Brian S., General Manager at Hyundai of Metairie responded on 08/15/2017

Thanks for your business and review!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Erika S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service along with basic car wash"
My service completed at Hyundai of Metairie was in a timely and effective manner. The service reps were polite and very helpful. What top the appointment off was the basic car wash upon completion of service. I will definitely was again. A+++
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/15/2017 12:04 PM
Brian S., General Manager at Hyundai of Metairie responded on 08/15/2017

We appreciate your business and review!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Kenneth E. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"JODY E"
Very pleased with the service and how we were handled and special car wash and vacuum - just a nice feature!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:07 AM
Brian S., General Manager at Hyundai of Metairie responded on 08/15/2017

Thanks for your business and review!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Amber C. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service "
Quick Service. Polite Workers. Unexpected extra service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/13/2017 08:49 AM
Brian S., General Manager at Hyundai of Metairie responded on 08/14/2017

Thanks for your business and review! Have a great week!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Wendy J. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and quick"
Got me in quick and fixed problem same day
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/12/2017 09:07 PM
Brian S., General Manager at Hyundai of Metairie responded on 08/14/2017

Thanks for your business! We're proud to have you as a customer!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
BETTY G. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service was great but order in which they took your car was not. I had an appointment, an either they just took cars when they came in or overbooked there appointments"
would go again but I will be specific when making an appointment
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 11:13 AM
Brian S., General Manager at Hyundai of Metairie responded on 08/12/2017

Thanks for your business and review!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Felicia L. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"wonderful customer service"
wonderful customer service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 08:33 PM
Brian S., General Manager at Hyundai of Metairie responded on 08/12/2017

Thanks for your business and review! Have a great week!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Christopher M. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you"
Thank you for getting back on track. I received the excellent service I had in the beginning.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/10/2017 06:02 PM
Brian S., General Manager at Hyundai of Metairie responded on 08/12/2017

We appreciate your business and review!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Van L. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well staffed with courteous people."
Actual work on my vehicle began within fifteen minutes of my scheduled appointment time and proceeded at a reasonably steady rate (I watched most of the time). Work was projected by scheduler to take about an hour and a half. It was completed within two hours, including the free wash and vacuum. No complaints here.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 10:49 AM
Brian S., General Manager at Hyundai of Metairie responded on 08/12/2017

Thanks for your business! We're proud to have you as a customer!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Always love getting any kind of service done my dealership.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 09:15 AM
Brian S., General Manager at Hyundai of Metairie responded on 08/12/2017

We appreciate your business and review!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Judith B. on 08/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Waiting room is very small."
Service fone in timely manner, but the waitinh room area for customers is too small. in my opinion.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 08:23 AM
Brian S., General Manager at Hyundai of Metairie responded on 08/12/2017

Thanks for your business and review! Have a great week!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great first service"
Great first service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/10/2017 08:02 AM
Brian S., General Manager at Hyundai of Metairie responded on 08/12/2017

Thanks for your business and review!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Verified Customer on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and easy"
Fast and service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 03:11 PM
Brian S., General Manager at Hyundai of Metairie responded on 08/10/2017

Thanks for your business and review!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Marcel A. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the place & its people"
I will buy another car in december @ same place. the decision has been made because of the result of the service provided.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/09/2017 12:15 PM
Brian S., General Manager at Hyundai of Metairie responded on 08/10/2017

Thanks for your business! We're proud to have you as a customer!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Douglas V. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Work Completed"
Had a problem with the driver's seat that was covered by warranty, and then they also fixed a recall for a parking brake issue. Both finished in time I expected.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 10:50 AM
Brian S., General Manager at Hyundai of Metairie responded on 08/10/2017

Thanks for your business! We're proud to have you as a customer!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Melanie F. on 08/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Love our Hyundais"
This is our 3rd Hyundai. Love the blue hybrid line but purchased the Santa Fe because we needed an suv. Receiving better than listed mpg's. Such a great line!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/09/2017 08:36 AM
Brian S., General Manager at Hyundai of Metairie responded on 08/10/2017

Thanks for your business and review!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Gary B. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, Expedient, and Competent."
Couldn't be happier.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/09/2017 06:47 AM
Brian S., General Manager at Hyundai of Metairie responded on 08/09/2017

Thanks for your business and review!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Margaret M. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Experience and Customer Service"
Service staff cared about my safety and were thorough with assessing my vehicle to identify a resolution to the problem I was experiencing.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/09/2017 05:04 AM
Brian S., General Manager at Hyundai of Metairie responded on 08/09/2017

Thanks for your business! We're proud to have you as a customer!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Victoria H. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A Good Experience"
I received excellent, friendly service on a timely manner.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/08/2017 12:46 PM
Brian S., General Manager at Hyundai of Metairie responded on 08/09/2017

Thanks for your business and review! Have a great week!


Brian Stewart
General Manager
Hyundai of Metairie
(504) 293-3287
Displaying Review 1 - 20 of 1533 in total