ReScore Reviews™ (2)

ReScore
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
81% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient "
Yes
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 03:37 PM
Blake W. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very efficient"
Just purchased our 2nd vehicle from the dealership and was very satisfied. I have recommended dealership to family and friends.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/17/2017 02:58 PM
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional!"
Service is always complete and any additional review of auto is recommended before work done.
Vehicle: 2010 Hyundai Azera
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/17/2017 07:33 AM
Kim M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Happy in the change over from Arrow to International Auto they retained my favorite service advisor, Jason Butler. He is friendly, knowledgeable, professional and never recommends services I don't need. I feel he always has my best interest & safety in mind when I entrust him with my car.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 08:21 PM
Verified Customer on 08/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast accurate service, high prices"
Took service forever to answer the phone when I called for an appointment
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/16/2017 04:48 AM
Bob S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Service "
Good customer service great location
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 06:26 PM
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good car maintenance"
Fast and friendly
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 06:06 PM
Michael G. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Waiting for parts"
Jason was able to turn a negitive experience into a positive one
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 03:04 PM
LAURA W. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
They are great and helpful and make the entire experience very easy
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 01:05 PM
James K. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It`s OK"
Satisfied but annoyed
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 12:52 PM
Verified Customer on 08/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Not sure what you need in this space."
Convenience.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/14/2017 08:28 PM
Daljit Y. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Excellent
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/12/2017 06:35 PM
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Totally rad service dude."
Service was pretty rad! Timely as heck! Nice folk out there!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/11/2017 06:53 PM
Verified Customer on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I really like the service team and their approach - very thorough."
Helpful staff.
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 07/21/2017
Service Type: Maintenance
Review Created: 08/09/2017 02:50 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 08/11/2017

Thank you for the great review.  We appreciate you taking the time to respond to our survey.

Kevin Geldreich 
Service Manager
Vanessa S. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Center"
Everything was fast and easy to do...from making an appointment online to checking and and checking out.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/08/2017 01:21 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 08/11/2017

Hello Vanessa,

Thank for the great review!  We appreciate your feedback and I am glad to hear we make servicing your vehicle easy.

Kevin Geldreich 
Service Manager
Jeffrey T. on 08/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Waited for parts"
Once the parts came in the work and repairs were done on time.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 12:34 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 08/11/2017

Hello,

I am glad to hear we were able to get your car repaired and you back on the road with little interruption. Unfortunately, we do not always have every part in stock that we need.  I understand we were able to get the part the next day for you.

Thank you,

Kevin Geldreich 
Service Manager
Sean M. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jason Butler is your go to guy here"
I had this high pitch sound that would come once I drove for awhile Jason knew what is was and got it fixed in a timely manner.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/07/2017 05:13 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 08/08/2017

Hello Sean,

I am glad to hear we were able to get your vehicle diagnosed and repaired quickly for you.  Thank you for your business and the great review.

Kevin Geldreich 
Service Manager
David M. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dave M"
All employees are very friendly and efficient
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/06/2017 06:33 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 08/08/2017

Hello Dave,

Thank you for returning our survey.  We greatly appreciate your business.

Kevin Geldreich 
Service Manager
Raymond P. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and helpful staff"
I trust the work will be appropriate and done correctly.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/04/2017 07:41 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 08/08/2017

Hello Ray,

I certainly appreciate the trust you have placed in our staff when it comes to repairing and maintaining your vehicle.

Thank you,

Kevin Geldreich 
Service Manager
Fredericka T. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Oriented"
The service is prompt, polite and friendly
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/04/2017 01:35 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 08/08/2017

Hello Fredericka,

Thank you for returning our survey.  We love to hear from our customers and see great reviews like yours.

Kevin Geldreich 
Service Manager
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