ReScore Reviews™ (2)

ReScore
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
83% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Verified Customer on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"your employees"
I told you under comments
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/23/2017 05:26 PM
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Hyundai"
Fast ,friendly, professional.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 06/21/2017
Service Type: Repair
Review Created: 06/23/2017 02:36 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/23/2017

Hello,

Thank you for returning our survey. Your feed back and business is greatly appreciated.

Kevin Geldreich 
Service Manager
Verified Customer on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Writer"
Our Service Writer, Scott was great. He listened to our concerns and kept us informed as to the progress of the repairs on our car. The service took a long time but the dealership was busy so I guess I will schedule the next service appointment at a different time.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/23/2017 07:40 AM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/23/2017

Hello,

Thank you for returning our survey and sharing your concerns about your last visit.  I will look further into your repair visit to determine what may have caused your delay.  

Kevin Geldreich 
Service Manager
Anna H. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Was able to get an oil change the day I called. Staff professional, knowledgeable & helpful. We always get good service here!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/23/2017 05:25 AM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/23/2017

Hello Anna,

Thank you for returning our survey. Your feed back and business is greatly appreciated.

Kevin Geldreich 
Service Manager
Rhonda Z. on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
I have always had good service from this company in the past. I think that prices have increased with new ownership. I miss the cookies in my car when I pick it up. It is the little things that count. My service rep, Arturo, was excellent and did everything that he could to make me comfortable, when I had to wait longer than anticipated.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/23/2017 04:52 AM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/23/2017

Hello Rhonda,

Thank you for returning our survey.  We appreciate and value your feed back.

Kevin Geldreich 
Service Manager
Sean M. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service "
Delivered what was promised
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/22/2017 12:04 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/23/2017

Hello Sean,

Thank you for returning our survey. Your feed back and business is greatly appreciated.

Kevin Geldreich 
Service Manager
Bruce S. on 06/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Also informed car washes not longer free without service first. When I bought vehicle from your establishment I was told future car washes were free. How do you change what I would consider a verbal agreement 3 years later? Not very good PR in my opinion.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 06:25 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/23/2017

Hello Bruce,

Thank you for returning our survey.  We do value your feedback.  

Kevin Geldreich 
Service Manager
Catherine D. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great timely service"
Yes
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 01:34 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/21/2017

Hello Catherine,

Thank you for returning our survey. We appreciate your business and feed back.


Kevin Geldreich 
Service Manager
Verified Customer on 06/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"RECALLS"
I had to take my car in due to 4 recalls. It was done in a timely manner with no charge . They also had someone drive me back to work and then pick me up later to get my car.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/21/2017 11:23 AM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/21/2017

Hello,

Thank you for returning our survey, we appreciate your feed back.  It is our goal to provide 5 star service.  If there was anything else we could have done to earn a 5 star review, please contact me.

Kevin Geldreich 
Service Manager
414-329-3100
William C. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Service "
Service was timely and seems to be complete.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/21/2017 11:15 AM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/21/2017

Hello William,

Thank you for returning our survey. We appreciate your business and feed back.


Kevin Geldreich 
Service Manager
Connie Y. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
My daughters tie was flat and the Hyundai road side assistance took her car here to get a new tire. They fixed everything up great for her and she was in her way again.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/21/2017 11:10 AM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/21/2017

Hello Connie,

Thank you for returning our survey. We appreciate your business and feed back.


Kevin Geldreich 
Service Manager
Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Easy"
Oil change and special request were done quickly and easily. Was out on the road within an hour.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/21/2017 06:03 AM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/21/2017

Hello,

Thank you for returning our survey. We appreciate your business and feed back.

Kevin Geldreich 
Service Manager
Mary V. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Respect "
Love the way this dealer respects your time and concerns. They have never disappointed me yet! We have had 5 cars, my daughter got her car there, my granddaughter got her car there, our friends have gone on our recommendation and three have purchased from there. Respect! Honest! Helpful!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/20/2017 05:58 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/21/2017

Hello Mary,

Thank for your kind words about our service department.  We greatly appreciate your continued patronage.

Kevin Geldreich 
Service Manager
Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Better than Amato Hyundai "
I live only a mile away from amato, yet I choose to drive to west allis because they have better staff and they don't recommend unless something needs to be changed/fixed ex cabin filters and new tires. I trust the workers there!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 04:36 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/21/2017

Hello,

Thank you for returning our survey. We appreciate your business and feed back.


Kevin Geldreich 
Service Manager
James P. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with a smile and so fast!!!!!"
the best service department in Milwaukee
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 12:38 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/21/2017

Hello James,

Glad to hear you consider us the "best".  Thank you for choosing us for your vehicle maintenance and repair needs.

Kevin Geldreich 
Service Manager
Nancy S. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall & oil change"
fast & easy
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/20/2017 04:19 AM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/21/2017

Hello Nancy,

Thank you for choosing our service department.  We greatly value your business.

Kevin Geldreich 
Service Manager
Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great!"
Always a good experience! Friendly and quick with a clean place to wait. No complaints from this girl!
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/19/2017 07:44 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/21/2017

Hi,

It's "great" to hear there are no complaints!  Thank you for choosing our service department.

Kevin Geldreich 
Service Manager
Jodi M. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff willing to assist with warranty problem with the car"
Helpful service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/19/2017 03:15 PM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/19/2017

Hello Jodi,

I am glad your recent service experience was positive.  Thank you for choosing our service facility.

Kevin Geldreich 
Service Manager
Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
AWESOME service. Don't like the new scheduling service but it won't stop me from taking my car back to Hyundai.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/19/2017 11:52 AM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/19/2017

Hello,

Glad to hear Jason is your guy in the service department.  I along with Jason and the service team appreciate your business.

Thanks!

Kevin Geldreich 
Service Manager
Bailey P. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you!"
I always appreciate the time spent talking through with me what service is going to be provided. Thank you for another great visit!
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/19/2017 07:47 AM
Kevin M G., Service Manager at Hyundai West Allis responded on 06/19/2017

Hello Bailey,

We think you are great too!  Thanks for choosing our service team! 

Kevin Geldreich 
Service Manager
Displaying Review 1 - 20 of 226 in total