Imperial Auto And Truck Centers


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

473 Reviews

98% Would Recommend
Latest Review 4 days ago
PATTY P. on 08/13/2017
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"Honest business!"
They only do work that's necessary.
Vehicle: Toyota 4Runner
Service Date: 08/12/2017
Review Created: 08/13/2017 09:09 AM
Pat S. at Imperial Auto And Truck Centers responded on 08/14/2017

Thanks Patty.  We appreciate you!

Pat Sullivan
Office Manager
702-568-4053
Michael H. on 08/09/2017
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Michael said he and his wife use this business. The service is awesome, quick and fast. They did what they said they would do and they did a great job. Their service, honesty and their right prices has kept him from going anywhere else.
Vehicle: GMC Yukon
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Anthony R. on 08/08/2017
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Anthony said his overall experience at this business was good, as always. They are always on top of everything and they pay attention.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 08/07/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
SHERRY M. on 08/06/2017
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"brakes"
service
Vehicle: Toyota Camry
Service Date: 08/01/2017
Review Created: 08/06/2017 09:47 PM
Pat S. at Imperial Auto And Truck Centers responded on 08/11/2017

Hi Sherry, you never came back for your gift certificates.  They are in my office!

Pat Sullivan
Office Manager
702-568-4053
KITTY Z. on 08/04/2017
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"Wonderful service"
Needed fast service on my van and Bruce was able to make that happen. Thank You.
Vehicle: Chrysler Town & Country LWB
Service Date: 08/03/2017
Review Created: 08/04/2017 12:31 PM
Pat S. at Imperial Auto And Truck Centers responded on 08/11/2017

Thanks Kitty!  Bruce has been informed of your review.

Pat Sullivan
Office Manager
702-568-4053
NIKKI M. on 07/31/2017
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"THE PEOPLE, "
Always remember my name, super friendly, trust them with my car and take good care of me.
Vehicle: Honda Civic Cpe
Service Date: 07/29/2017
Review Created: 07/31/2017 12:18 AM
Pat S. at Imperial Auto And Truck Centers responded on 08/11/2017

Thanks Nikki!!

Pat Sullivan
Office Manager
702-568-4053
SHANNON S. on 07/30/2017
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"They are very courteous and very informative "
I love love love this shop!!!
Vehicle: Toyota Corolla
Service Date: 07/27/2017
Review Created: 07/30/2017 07:44 AM
Pat S. at Imperial Auto And Truck Centers responded on 08/11/2017

Thank you Shannon!  We love you right back!!

Pat Sullivan
Office Manager
702-568-4053
REGINA G. on 07/28/2017
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"Great service!"
Had my oil and air filters changed today. Great service, very fast, the staff is very attentive and personal. I would definitely recommend Imperial Auto & Truck services
Vehicle: Hyundai Santa Fe Sport
Service Date: 07/28/2017
Review Created: 07/28/2017 09:21 PM
David S. on 07/28/2017
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David said this business does good work.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 07/25/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
LAWRENCE C. on 07/27/2017
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"customer service prices and warrenty "
Happy as usual job done on time . New speakers for my truck great sound .
Vehicle: Toyota Pickup
Service Date: 07/26/2017
Review Created: 07/27/2017 08:31 PM
GAIL H. on 07/26/2017
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"Honest"
That you guarantee all your work! You have been more than fair with me.
Vehicle: Hyundai Santa Fe
Service Date: 07/24/2017
Review Created: 07/26/2017 10:00 AM
MANDI M. on 07/21/2017
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"Joe is amazing"
Unexpected delays but was well informed
Vehicle: Scion tC
Service Date: 07/21/2017
Review Created: 07/21/2017 10:47 PM
Scott M. on 07/18/2017
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Scott said this business took care of him well and he is a friend of Drew.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Bernard J. on 07/18/2017
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Bernard said he has used this business several times and he is satisfied with them.
Vehicle: Ford F-150
Category: Service
Service Date: 06/16/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
PATRICIA W. on 07/17/2017
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"I take my cars to Imperial because I expect a 5 star service"
Loren, the owner, makes it a point to take of me and my family. We thank him for the personal attention.
Vehicle: GMC Suburban
Service Date: 07/15/2017
Review Created: 07/17/2017 10:47 AM
Patrick G. on 07/17/2017
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Spoke with Patrick's wife. She said she would recommend the business for service.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 07/13/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Vicki K. on 07/17/2017
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Spoke with Allen. He said the tire pressure was uneven in all his tires. He left a specific note for the tires to be at 49 when he handed his vehicle over and he spoke with a staff member about it. His tires were from 32-36 and were not consistent.
Vehicle: Toyota Sienna
Category: Service
Service Date: 07/14/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
ERNEST J. on 07/16/2017
Recommended badge inactive Recommended
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"Great Service"
Great people to trust your car with, fast and good work.
Vehicle: Toyota Camry
Service Date: 07/14/2017
Review Created: 07/16/2017 07:57 PM
DALE C. on 07/15/2017
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"Very friendly and helpful."
Appreciate all the help.
Vehicle: Cadillac DeVille
Service Date: 07/14/2017
Review Created: 07/15/2017 01:58 PM
DONNA MARIE H. on 07/14/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"your kidding "
Worst place ...never use them the lie and care less about how they treat ur vehicle
Vehicle: Chevrolet Forward Control
Service Date: 07/14/2017
Review Created: 07/14/2017 08:09 PM
Displaying Review 1 - 20 of 473 in total