business image

Integrity Automotive Service Centers

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(218 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
3.0
ReScore Average

Business Details

Categories
Contact
(765) 677-0100

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* No Time Zone provided
4603 S Adams St Marion, IN 46953-5440
Integrity Automotive Service Centers' Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(218 Reviews)


BM
gravatar
BRIAN M.
Marion, IN
Plymouth Grand Voyager
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/02/2013
verified customer Verified Customer
Mixed feelings
I am walking away from my most recent repair experience with mixed feelings. I was told that there were staffing issues and some equipment problems...and I understand that those types of things happen. I struggled to get timely information and timely returned calls. I did appreciate that they pushed to get my vehicle done by the time I really needed it, but I had also asked for the estimate ahead of time...when I called and was told that the vehicle would be ready by 5pm, I was told that the estimate was still NOT ready. I did okay the work...however...I was doing it based on a suggested estimate given when I had the vehicle in previously and was told the brakes probably needed attention. The amount told to me then was over $300. The amount I paid was over $500. I am gratefully for the repair being done quickly...I have problem with the communication (which has been an issue before) and the way the price/estimate was handled.
Not Recommended
Businesses Near You
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,257 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,359 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(318 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(828 Reviews)
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.