99% Would Recommend
92% Business Response
Latest Review 25 days ago
Gerry W. on 08/30/2017
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Gerry said this business was perfect.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 08/25/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Diana O. on 08/29/2017
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Diana said this business got her vehicle done in a timely manner. They kept her updated and they were trustworthy.
Vehicle: Ford Fusion
Category: Service
Service Date: 08/27/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 09/01/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE

Ceton R. on 08/25/2017
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Ceton said they were very good.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 08/21/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 09/07/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Donald R. on 08/23/2017
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Donald said the business did a good job.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 08/01/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Catherine C. on 08/18/2017
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Catherine said her vehicle was fixed and she really appreciated that. She will be in sometime next week to have her axle put on.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 08/08/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 08/21/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Samuel L. on 08/16/2017
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Samuel said this business is fine and he has been with the business since they opened. Everything is good. The staff have treated him right for the last 11 years.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 08/09/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 08/25/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. YOU ARE LIKE FAMILY TO US & WE WILL ALWAYS DO OUR BEST FOR OUR USTOMERS. MARLENE.

Eugene W. on 08/15/2017
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Eugene said everything was A-okay. It was fine.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 08/11/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 09/19/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Mona N. on 08/15/2017
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Mona said the business was very friendly. She said a young lady came out to greet her. However, she had to take her vehicle back to the business because her vehicle kept wobbling. They said she needed wheel bearings but it turned out to be the rotors. She also said there was grease on her leather seats that she had to clean off.
Vehicle: Cadillac SRX
Category: Service
Service Date: 07/28/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 08/21/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. I DO APOLOGIZE ABOUT THE GREASE. WE TRY TO BE VERY CLEAN WITH THE VEHICLES. MARLENE.

Mark A. on 07/30/2017
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Mark said he took his own oil and the labor was expensive. He thought it would be a little less since he purchased his own oil.
Vehicle: Acura MDX
Category: Service
Service Date: 07/24/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 09/19/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. WE HAD TO RAISE THE PRICE A LITTLE FOR THE OIL CHANGE BECAUSE WE NOW HAVE TO PAY FOR OIL & FILTER DISPOSAL. AS WHERE IN THE PAST WE DID NOT. I HOPE YOU UNDERSTAND. MARLENE.

WILLIAM B. on 07/27/2017
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"2002 Mercedes C230 "
Johnny and his wife always take care of me and my family cars. I don't have to worry about his craftsmanship or price gauging and I know it will be done right
Vehicle: Mercedes-Benz C230
Service Date: 07/25/2017
Review Created: 07/27/2017 05:57 AM
Marlene S. at J. S. Auto Repair responded on 07/27/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. WE WILL ALWAYS STRIVE TO DO OUR BEST. MARLENE.

Frank G. on 07/21/2017
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Frank said the business told him what the problem was and what needed to be done. They saved him money.
Vehicle: Chrysler 300
Category: Service
Service Date: 07/03/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 07/27/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. I AM GLAD WE WERE ABLE TO SAVE YOU MONEY. MARLENE.

Johnnie K. on 07/19/2017
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Johnnie said this business does good work, but he has to take his vehicle back.
Vehicle: Nissan Murano
Category: Service
Service Date: 07/15/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 07/24/2017

tTHANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS.SOMETIMES WE DO NOT SEE EVERYTHING ON THE FIRST TIME, BUT WE ALWAYS MAKE IT RIGHT.SORRY FOR ANY INCONVENIENCE. MARLENE

Natasa M. on 07/12/2017
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Natasa said this business had great customer service.
Vehicle: Saturn Ion
Category: Service
Service Date: 07/07/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 07/24/2017

THANK YOYU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS.MARLENE

DELBERT R. on 07/09/2017
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"Services "
Prompt and professional as well as fair pricing
Vehicle: Ford Pickup
Service Date: 07/08/2017
Review Created: 07/09/2017 08:35 PM
Marlene S. at J. S. Auto Repair responded on 07/10/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. WE HOPE TO SEE YOU IN THE FUTURE FOR ALL YOUR VEHICLES NEEDS. MARLENE.

MARX A. on 07/07/2017
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"my 1990 ford RANGER is running right now , i can only thank J S Auto for stopping the my engine fuel air mix condition"
love J S Auto
Vehicle: Ford Ranger
Service Date: 07/05/2017
Review Created: 07/07/2017 08:36 AM
Marlene S. at J. S. Auto Repair responded on 07/07/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Karim H. on 06/26/2017
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Karim said he has already recommended the business for service. They were straightforward with him and they explained everything. The service had no issues.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 06/23/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 06/28/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. MARLENE.

Pam C. on 06/16/2017
Verified badge inactive Verified
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"Loyal customer"
I have been a customer with js auto for nearly 10 years! JS is professional, friendly and family oriented. I've recommended them to my entire family. They work with new and older model vehicles. JS is the only place I take my car!
Service Date: 06/16/2017
Review Created: 06/16/2017 06:18 AM
Marlene S. at J. S. Auto Repair responded on 06/16/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. YOU & YOUR FAMILY ARE NOT JUST CUSTOMERS TO US YOU ARE LIKE FAMILY. WE STRIVE TO HOPEFULLY MAKE ALL OUR CUSTOMERS FEEL LIKE FAMILY. WE KNOW FOR AS LONG AS WE ARE IN BUSINESS YOU WILL ALWAYS BE A LOYAL CUSTOMER & THAT MEANS A LOT TO US. THANK YOU AGAIN PAM FOR BEING SUCH A LOYAL CUSTOMER. MARLENE.

Trevor S. on 06/15/2017
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Trevor said the business provided good service.
Vehicle: Lexus ES 300
Category: Service
Service Date: 06/01/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 06/16/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. WE WILL CONTINUE TO GIVE YOU THE BEST SERVICE WE CAN.MARLENE.

Kelly L. on 06/15/2017
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Kelly said the staff goes above and beyond to make sure they did everything right.
Vehicle: Ford Explorer
Category: Service
Service Date: 06/06/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 06/16/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS. EVEN THOUGH YOU ARE A NEW CUSTOMER YOU QUICKLY ARE FEELING LIKE FAMILY. WE WILL CONTINUE TO STRIVE TO GIVE YOU THE BEST SERVICE WE CAN. THANKS AGAIN. MARLENE.

Rodney R. on 05/10/2017
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Rodney said the business was good. He said his vehicle is running well.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 04/28/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Marlene S. at J. S. Auto Repair responded on 05/12/2017

THANK YOU FOR YOUR REVIEW. WE GREATLY APPRECIATE YOUR BUSINESS.MARLENE.

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