Japanese Connection Inc


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1007 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago
DARRIN T. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2005 4runner"
Been going to JC since 2009 for all of my regular maintenance. Square deal, work was done consistently and completed as scheduled. If additional work was needed, JC would always bring it up for authorization before work was undertaken.

As it stands now, they will continue to be my go-to for all of my future truck/SUV maintenance
Vehicle: Toyota 4Runner
Service Date: 03/22/2017
Review Created: 03/24/2017 06:17 AM
KIM P. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Value, exceptional customer service, professional, knowledgable"
Kraig and team make you feel like family! they've been taking care of my various vehicles - both imported and domestic - for more than 15 years. They know their stuff, will offer options when there are some. I would not think of going anwhere else. Highly recommend!
Vehicle: Chevrolet Cavalier
Service Date: 03/22/2017
Review Created: 03/24/2017 04:25 AM
NANCY L. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place with great service!"
I got my scheduled maintenance done on my RAV4 here. They were very courteous, prompt and professional. Didn't try to sell me unnecessary repairs, I felt they were honest and very reasonably priced. Definitely going here again!
Vehicle: Toyota RAV4
Service Date: 03/21/2017
Review Created: 03/22/2017 09:54 PM
Fran T. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Fran said this business takes care of her very well.
Vehicle: Toyota RAV4
Category: Service
Service Date: 03/13/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
JUDY V. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Courteous, Friendly, Truthful."
Very courteous, friendly and truthful.
Vehicle: Lexus ES 350
Service Date: 03/10/2017
Review Created: 03/20/2017 08:26 AM
JOHN R. on 03/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SKeeping an Older Subaru in Great Condition"
We've owned this Subaru for about 7 years. It's now 20 years old, and needed several maintenance repairs made. Since the car is sound, we had the work done. The car runs better, and we feel good knowing our college aged daughter has a safe car to drive.
Vehicle: Subaru Legacy
Service Date: 03/16/2017
Review Created: 03/19/2017 08:18 PM
BRENDA B. on 03/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always done perfectly"
The guys take the time to drive the car, check for any other issues and recommend any necessary (read NOT looking for extra revenue) maintenance. Their approach has resulted in amazing reliability and mechanical longevity from every vehicle we own. Thanks JC!
Vehicle: Subaru Impreza
Service Date: 03/15/2017
Review Created: 03/19/2017 03:15 AM
Tonaccio N. on 03/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tonaccio said the service provided by this business was good.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 03/01/2017
Review Created: 03/18/2017
This review was collected via phone interview by Customer Research Inc.
Pat K. on 03/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pat said this business was very quick. They had the parts on hand when they said they would and they had the work done when they said they would. She appreciates it.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 03/10/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
WILLIAM B. on 03/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Stellar! "
Absolutely stellar service. Love their honesty. Never leave feeling slimy like you got taken or work was done that really didn't need to be done. Love these guys!
Vehicle: Honda Odyssey
Service Date: 03/10/2017
Review Created: 03/13/2017 06:47 AM
JOSH W. on 03/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I received great customer service and updates as work progressed. The quality of work was excellent and the work was done very quickly so I was not out of my vehicle long. I will use them again in the future and recommend Japanese Connection to friends.
Vehicle: Chevrolet Chevy Express
Service Date: 03/10/2017
Review Created: 03/12/2017 11:26 AM
BRENDA B. on 03/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lifetime customer"
Kraig and his staff are hands down the best we've ever worked with. They've kept our cars (old and new) safely on the road well beyond the vehicles mechanical abilities and are consistently honest, fair priced, and an absolute pleasure to do business with.
Vehicle: Honda Pilot
Service Date: 03/10/2017
Review Created: 03/12/2017 03:21 AM
LISA M. on 03/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great "
I've been bringing my vehicle to JC Repair for years and they are always very attentive to my vehicle needs. I'm always happy when I leave. Thank you for all you do. My Acura runs just as great as when I got it.
Vehicle: Acura MDX
Service Date: 03/09/2017
Review Created: 03/11/2017 08:09 AM
MIKE L. on 03/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Took vehicle in for routine oil change and in checking over vehicle they found the cabin air filter needed replacing. Work was done promptly and vehicle was ready when promised.
Vehicle: Honda Pilot
Service Date: 03/08/2017
Review Created: 03/10/2017 07:01 AM
Elda R. on 03/06/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"JC Repair takes good care of our cars and us."
Dropped the car off before 7:30; starter replaced before noon. We can always count on the crew to be considerate of our time.
Service Date: 03/02/2017
Review Created: 03/06/2017 10:21 AM
Joyce R. on 02/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joyce said they always provide good service.
Vehicle: Hyundai Accent
Category: Service
Service Date: 02/23/2017
Review Created: 02/28/2017
This review was collected via phone interview by Customer Research Inc.
Samantha H. on 02/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke to William. He said this business is always good to him with their service.
Vehicle: Subaru Legacy
Category: Service
Service Date: 02/24/2017
Review Created: 02/27/2017
This review was collected via phone interview by Customer Research Inc.
VIOLET J. on 02/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service at Japanese Connection"
Still giving good service and HONEST!!
Vehicle: Nissan Pickup
Service Date: 02/24/2017
Review Created: 02/26/2017 08:35 AM
PATRICK P. on 02/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Go-To Shop."
This is now my trusted shop, I won't take my car anywhere else unless it's a dire emergency. No BSing around, they're honest about their pricing and services.
Vehicle: Honda Civic
Service Date: 02/21/2017
Review Created: 02/23/2017 07:06 AM
Markee M. on 02/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Markee said they did a great job.
Vehicle: Acura TSX
Category: Service
Service Date: 02/17/2017
Review Created: 02/23/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1007 in total