Japanese Connection Inc


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1040 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago
DEBRA S. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Maintenance"
Outstanding Performance, Highly Qualified Team.
Vehicle: Chevrolet Blazer
Service Date: 05/08/2017
Review Created: 05/21/2017 07:07 AM
Max F. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Max said he's been there twice. They've been honest and fair. It was a pretty good visit. He appreciates the service. It was some of the best customer service he's had.
Vehicle: Toyota Camry
Category: Service
Service Date: 05/15/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
JODY P. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First class"
Always professional and kind and do quality work in a timely manner
Vehicle: Ford Explorer
Service Date: 04/20/2017
Review Created: 05/17/2017 03:41 AM
FANNIE P. on 05/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Sensor installed in carburetor clip to hold down in carburetor was not put back on to hold down."
Sensor light was cleared. I recommend this business to other customers. Great service
Vehicle: Nissan Sentra
Service Date: 05/11/2017
Review Created: 05/13/2017 07:09 AM
MIKE L. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Recently took my 2005 Nissan in for routine oil change and technician found it needed new front brake pads and the rotors were warped which could have caused a problem on an upcoming trip. They said the brakes could have waited if we were only driving around town but it could have caused a problem on the road leaving us stranded. They have always been honest when recommending additional service telling us how soon it needed to be done.
Vehicle: Nissan Altima
Service Date: 05/09/2017
Review Created: 05/11/2017 05:43 PM
Fran T. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Fran said the business provides great service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 05/01/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
CAROL F. on 05/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, professional, worked hard to find the problem and kept me informed of the issues."
Impressed with how clean your operation is, and the courtesy of your employees. Great bunch of employees!!
Vehicle: Jeep Cherokee
Service Date: 05/02/2017
Review Created: 05/06/2017 09:31 AM
BOB T. on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality work"
Quality work, good prices, company integrity.
Vehicle: Toyota Camry
Service Date: 05/03/2017
Review Created: 05/05/2017 06:33 AM
PAT G. on 05/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly customer service"
Second time I have been there, great service. was aware of everything that was wrong with my vehicle and what needed to be repaired. Always friendly
Vehicle: Ford Expedition
Service Date: 05/02/2017
Review Created: 05/03/2017 09:34 PM
VIOLET J. on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service"
Thanks Chris, for being honest and fair!
Vehicle: Nissan Pickup
Service Date: 04/28/2017
Review Created: 04/29/2017 09:15 PM
Christopher L. on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christopher said the business is easy to work with.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/27/2017
Review Created: 04/29/2017
This review was collected via phone interview by Customer Research Inc.
Samuel K. on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Samuel said the trustworthy service provided by this business was done with integrity and honesty. He also appreciated the overall exceptional service.
Vehicle: Acura RSX
Category: Service
Service Date: 03/28/2017
Review Created: 04/29/2017
This review was collected via phone interview by Customer Research Inc.
Carmen B. on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carmen said she has been using this business 2001. There have been no issues. Crag and the staff are amazing, and very helpful.
Vehicle: Toyota Corolla
Category: Service
Service Date: 04/25/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
MANUELA M. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Japanese Connection never fails to show amazing customer service! They are the most friendly people and I trust my vehicle with them. They even went the extra mile to put windshield washer fluid in my car after it was empty and they had serviced my car, they are my reliable mechanics!
Vehicle: Ford Edge
Service Date: 04/25/2017
Review Created: 04/26/2017 08:31 PM
LACII W. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I'd Trust Them With My Life..."
...literally. I brought a vehicle in for a pre-purchase inspecation and was told not to drive it off the lot, due to the mechanical issues. Not only were they super helpful and honest, they went above and beyond to make sure I was clear on the issues surrounding the vehicle. Super friendly and I didn't feel uncomfortable like some mechanics can do.
Vehicle: Subaru Forester
Service Date: 04/24/2017
Review Created: 04/25/2017 09:04 PM
Cathy V. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cathy said this business did really good. Chris was good about explaining things and her vehicle is doing well.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/28/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
JUDY V. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Avalanche"
Great service with a smile. We take our Lexus there also.
Vehicle: Chevrolet Avalanche
Service Date: 04/20/2017
Review Created: 04/22/2017 05:39 AM
MIKE L. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Just a routine oil change which was done promptly. Will be taking a trip to feel confident that everything has been checked to make sure the vehicle was ready for the trip.
Vehicle: Honda Pilot
Service Date: 04/19/2017
Review Created: 04/21/2017 05:18 AM
Elizabeth B. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Elizabeth said the business is the best.
Vehicle: Subaru Outback
Category: Service
Service Date: 04/17/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
WARREN B. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service at a great price!"
Work was quoted and performed in one day! Was probably a third of what it would have cost me somewhere else!
Vehicle: Ford Pickup
Service Date: 04/18/2017
Review Created: 04/20/2017 04:49 PM
Displaying Review 1 - 20 of 1040 in total