Japanese Connection Inc


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

985 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago
EMMA A. on 02/17/2017
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"Honda 2003 Pilot service"
Felt the diagnose of noise problem and inspection of needed repairs was very good. Oil change and repair of blower noise was great.
Vehicle: Honda Pilot
Service Date: 02/15/2017
Review Created: 02/17/2017 04:05 AM
BRAD K. on 02/16/2017
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"Fantastic everything"
Friendly, Professional, easy to talk to about the car. Loved 'em.
Vehicle: Kia Forte
Service Date: 02/14/2017
Review Created: 02/16/2017 08:57 PM
Jonathon C. on 02/14/2017
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Jonathon said Chris was pretty nice. Shawn was very friendly and he made his whole experience enjoyable.
Vehicle: Cadillac CTS
Category: Service
Service Date: 02/08/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
DEBRA S. on 02/13/2017
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"Car Repair"
The owner and staff are extremely friendly and professional.
Vehicle: Chevrolet Blazer
Service Date: 02/10/2017
Review Created: 02/13/2017 08:05 PM
THERSA S. on 02/12/2017
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"Great service and short wait."
Called and came in on short notice. Craig was understanding, addressed our needs, and fixed our broken part in a short time, while at a very reasonable price. Great first impression and trustworthy.
Vehicle: Hyundai Sonata
Service Date: 02/08/2017
Review Created: 02/12/2017 07:42 PM
Ronald D. on 02/11/2017
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Ronald said the business was knowledgeable and they explained everything. The service provided was of good quality.
Vehicle: Lexus ES 350
Category: Service
Service Date: 01/24/2017
Review Created: 02/11/2017
This review was collected via phone interview by Customer Research Inc.
Pete C. on 02/04/2017
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Pete said the business is honest.
Vehicle: Honda Pilot
Category: Service
Service Date: 02/02/2017
Review Created: 02/04/2017
This review was collected via phone interview by Customer Research Inc.
TIM B. on 01/31/2017
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"Great all around!"
Good prices, good communication. Very helpful and patient when asking questions.
Vehicle: Honda Fit
Service Date: 01/30/2017
Review Created: 01/31/2017 09:19 PM
TRACY O. on 01/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Professional"
Honest and direct with issues concerning my Toyota.
Vehicle: Toyota Pickup
Service Date: 01/23/2017
Review Created: 01/26/2017 10:39 AM
Pat K. on 01/24/2017
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Pat said they did a great job and she really appreciates how they explained everything to her.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 12/22/2016
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
Pattie S. on 01/24/2017
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Pattie said they did a great job, however she had the back window fixed and it makes a loud noise. She plans to come back when she has time.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 12/20/2016
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
TRAVIS I. on 01/22/2017
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"Clutch Replacement - Auto Experts"
Fast (less than a day), quality replacement parts, expert knowledge (more than dealer), thoroughness, attention to detail, and an excellent price made this the easiest and best value maintenance completed on this car. Can be THE trusted mechanics to work on your cars!
Vehicle: Mazda 3
Service Date: 01/19/2017
Review Created: 01/22/2017 07:38 AM
Brant C. on 01/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brant said he would recommend this business for service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/03/2017
Review Created: 01/20/2017
This review was collected via phone interview by Customer Research Inc.
JANELLE L. on 01/18/2017
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"Chris"
I would like to recognize Chris for his exceptional customer service. His skill set would be an asset to any company that deals in customer service. He is courteous, knowledgeable in this field, and has the patients to deal with customers like me , whom are ignorant in the field of automotive. I am sure some of the questions he receives daily would wear on an individual. He approaches all of your customers with dignity and respect.
Vehicle: Chrysler Town & Country
Service Date: 01/11/2017
Review Created: 01/18/2017 07:08 AM
Joy S. on 01/18/2017
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Joy said her husband has been using the business for years and he recommended them to her. They did a great job.
Vehicle: Honda Civic
Category: Service
Service Date: 01/16/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Nathan H. on 01/18/2017
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Nathan said the person he spoke with over the telephone and in person was very polite. It was easy to get along with the employees and the business is honest. They offered him a complimentary shuttle service. He said he likes this business and he will be coming back.
Vehicle: Ford Escape
Category: Service
Service Date: 12/23/2016
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Fran T. on 01/17/2017
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Fran said this business provides very good service. They are good mechanics.
Vehicle: Toyota RAV4
Category: Service
Service Date: 12/23/2016
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
KIM P. on 01/14/2017
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"Lifetime Customer of JC Repair (aka Japanese Connection)"
The service is AMAZING, the staff, managers, and OWNER are extremely knowledgeable, professional, helpful, and friendly, and THEY KNOW how to keep your vehicles running smoothly! THEY ARE TERRIFIC!
Vehicle: Chevrolet Cavalier
Service Date: 01/12/2017
Review Created: 01/14/2017 03:42 AM
Barbara K. on 01/04/2017
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Barbara said the business is trustworthy. They always go above and beyond. She would not take her vehicle anywhere else.
Vehicle: Subaru Forester
Category: Service
Service Date: 12/06/2016
Review Created: 01/04/2017
This review was collected via phone interview by Customer Research Inc.
Mitchell W. on 01/03/2017
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Mitchell said this business was very reliable. They repaired his vehicle quickly.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/30/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 985 in total