Japanese Connection Inc

Reviews (315)

rating 4.84858rating 4.84858rating 4.84858rating 4.84858rating 4.84858

Recommend?
99%

ReScore (1) Help16

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New
Improvement
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Original

Hours of Operation

Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat closed
Sun closed
3519 E Boulder St
Colorado Springs, CO 80909-6607
(719) 574-5415
About We strive to get our customers important auto repairs done the same day, with our "express auto service". In most cases, we do. We want to help keep you on schedule
Our "Guaranteed Satisfaction Program" makes sure we stay your Colorado Springs, Top Local Auto Shop.
You receive regular service reminders and we keep track of your vehicle's scheduled maintenance needs, so you don't have to.
Our online database of your repairs through Mitchell 1 On Demand can provide detail service history for your auto repairs and scheduled maintenance. See the link on this page.
We maintain an in house, electronic pictorial history of service. With our "state of the art", photo filing service, we maintain a photo history of your vehicle for all repairs. We will show you your auto repair on our customer monitors, when you come in to pick up your auto or we can email photos to your home or work during the day for verification of needed service.
Service available for Japanese and Korean import and all American, domestic cars and light trucks.
We also offer a great selection of tires.
Colorado Springs "Best Auto Clinic", with the friendliest customer service department in the Springs.

Latest Reviews for Japanese Connection Inc

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Tara said the business did a good job and she does not have any complaints.
Vehicle: Honda Odyssey
Category: Service
Service Date: 05/16/2013
Review Created: 05/22/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Pat said the business was professional. The work was done and the repairs went well. The business was honest about putting 2004 parts in her 2005 vehicle. The business ordered the right parts, so it was not their fault.
Vehicle: Subaru Outback
Category: Service
Service Date: 05/15/2013
Review Created: 05/22/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Brendon said the service was good and the prices were reasonable.
Vehicle: Nissan 350Z
Category: Service
Service Date: 05/10/2013
Review Created: 05/22/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Spoke with Donna. She said the business worked around her schedule. They picked her up and dropped her off. They called if there was anything else that needed to be done. She recommends the business to others all the time.
Vehicle: Toyota Camry
Category: Service
Service Date: 05/06/2013
Review Created: 05/22/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Kendra said Paul was awesome. He fixed her vehicle in a timely manner and the work was done correctly.
Vehicle: Acura TSX
Category: Service
Service Date: 05/13/2013
Review Created: 05/22/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Spoke with Lisa. She said she was very happy with them. They are professional and the people are extremely nice.
Vehicle: Toyota Pickup
Category: Service
Service Date: 05/16/2013
Review Created: 05/22/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
trustworthy
I greatly appreciate the service and the expertise in fixing my car......but most of all I appreciate the fact that I can trust you so much. Wish it was the same at other auto places but my history has proven otherwise.
Vehicle: Lexus SC 430
Service Date: 05/14/2013
Review Created: 05/17/2013 06:50 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Ecellent repair shop
I brought my Honda Accord to Japanese Connection to have the oil pan rethreaded rather than replaced.
The oil pan on this model is aluminum which is easily damaged if too much force is applied in tightening the drain plug.
This damage was done by a discount repair shop. (a potentially very expensive discount ! )
In short order the repair was performed .
Vehicle: Honda Accord
Service Date: 05/14/2013
Review Created: 05/15/2013 05:42 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
dependable
Thank You so much! Car runs like a dream
You guys saved us from buying a new car.
Vehicle: Isuzu Rodeo
Service Date: 05/10/2013
Review Created: 05/12/2013 10:31 AM
Kraig H. from Japanese Connection Inc responded on 05/13/2013
Hi Robert,
You Are Very Welcome! That is our goal each day. We strive to provide both excellent customer service and the absolute best in auto repair in Colorado Springs. We know our customers are just like us, trying to save money and trying to cut expenses. Our efforts to fix your car are tied to that concept. If we can help save you money and insure your car is in tip top shape, then we have done our job. Thank you again for your great review. We appreciate you.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Excellent repairs
My car receives excellent service. It would have been nice, however, to have the car washed after a major service.
Vehicle: Honda Civic
Service Date: 05/08/2013
Review Created: 05/11/2013 09:54 PM
Kraig H. from Japanese Connection Inc responded on 05/13/2013
Mr. Goldston, We love taking care of your car. You have been a great customer for many, many years. Your business is valuable to us. We do always wash cars for our customers after every service, major or not. We were keenly aware of the weather on that day and should have made a point to tell you that. We appreciate you and work hard to be sure we let you know that. We will continue to work hard to make customer satisfaction our Number 1 priority. Thanks for your business Mr. Goldston.
Displaying Review 1 - 10 of 315 in total
0 out of 5


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