Japanese Connection Inc

Reviews (325)

rating 4.84709rating 4.84709rating 4.84709rating 4.84709rating 4.84709

Recommend?
99%

ReScore (1) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 4.0rating 4.0rating 4.0rating 4.0rating 4.0
Original

Hours of Operation

Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat closed
Sun closed
3519 E Boulder St
Colorado Springs, CO 80909-6607
(719) 574-5415
About We strive to get our customers important auto repairs done the same day, with our "express auto service". In most cases, we do. We want to help keep you on schedule
Our "Guaranteed Satisfaction Program" makes sure we stay your Colorado Springs, Top Local Auto Shop.
You receive regular service reminders and we keep track of your vehicle's scheduled maintenance needs, so you don't have to.
Our online database of your repairs through Mitchell 1 On Demand can provide detail service history for your auto repairs and scheduled maintenance. See the link on this page.
We maintain an in house, electronic pictorial history of service. With our "state of the art", photo filing service, we maintain a photo history of your vehicle for all repairs. We will show you your auto repair on our customer monitors, when you come in to pick up your auto or we can email photos to your home or work during the day for verification of needed service.
Service available for Japanese and Korean import and all American, domestic cars and light trucks.
We also offer a great selection of tires.
Colorado Springs "Best Auto Clinic", with the friendliest customer service department in the Springs.

Latest Reviews for Japanese Connection Inc

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
amazing, know what they are doing and do it well.
i'll be back with all my cars and truck. really good guys.
Service Date: 11/01/2012
Review Created: 11/14/2012 08:11 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
The people
Great, Really nice people
Vehicle: Saturn LW200
Service Date: 11/08/2012
Review Created: 11/12/2012 09:56 AM
Kraig H. from Japanese Connection Inc responded on 11/12/2012
Hi Jackie,
Thank you for this great review. We hope to be nice and to make sure your auto runs great all the time. We have been in Colorado Springs for many years. We work hard to always earn your trust and your business. We stand behind everything we do...everytime. We hope to keep you as a customer for years to come. Thanks again for the vote of confidence! We appreciate you!
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Miguel said this business was not as expensive as the other service centers he had gone to. They did a good job on his vehicle. They let him know what repairs were needed and what repairs he will need in the future. He is going to take his vehicle back to this business so they can do the rest of the repairs.
Vehicle: Dodge Neon
Category: Service
Service Date: 11/07/2012
Review Created: 11/10/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
MIKE S. on 11/08/2012
Great
Take great care of my 1995, 220,000 mile truck.
Vehicle: Toyota Tacoma
Service Date: 11/06/2012
Review Created: 11/08/2012 09:03 AM
Kraig H. from Japanese Connection Inc responded on 11/12/2012
Hi Mike,
Thank you for the wonderful review on Sure Critic. So happy that we have the opportunity to take great care of you and your family. We appreciate the trust you have in Japanese Connection and will continue to work hard to make sure your autos are running at their best!.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
best service and quality repairs
bring all my cars here
Vehicle: Toyota Tacoma
Service Date: 10/31/2012
Review Created: 11/05/2012 04:01 PM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
competent, friendly service
Very good. I have referred you to family members and co-workers...........
Vehicle: Honda Accord
Service Date: 10/30/2012
Review Created: 11/02/2012 06:28 AM
Kraig H. from Japanese Connection Inc responded on 11/12/2012
Hi Mary,
You just know that we love taking great care of you and your auto. You have been a loyal customer for a long, long time. Thank you so much for your review and for your referrals. We will always work hard to live up to your praise and trust. Thanks again!
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Ethical and Competent
Long time customer, and they continue to meet/exceed expectations. They are always sound on needed repairs; but, the amazing part is they can be trusted - how many repair shops can back up that claim?
Vehicle: Chrysler Pacifica
Service Date: 10/29/2012
Review Created: 10/31/2012 11:19 AM
Kraig H. from Japanese Connection Inc responded on 11/12/2012
Hi Edward,
Thanks for the fantastic review. You are a valued customer and friend. We appreciate your confidence in Japanese Connection. We are always happy to be your auto repair shop. Thanks again!
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Elaine said this business is very good, which is why she keeps returning.
Vehicle: Honda Civic
Category: Service
Service Date: 10/26/2012
Review Created: 10/29/2012
This review was collected via phone interview by Customer Research Inc.
Kraig H. from Japanese Connection Inc responded on 11/12/2012
Thanks Elaine for the great review..we appreciate your trust in us.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Verified by SureCritic
JACQUELINE F. on 10/26/2012
Everyone is helpful and breaks down what needs to be done
They make sure that they are using the best products in the repairs.
Vehicle: Chrysler PT Cruiser
Service Date: 10/24/2012
Review Created: 10/26/2012 08:23 AM
Kraig H. from Japanese Connection Inc responded on 11/12/2012
Hi Jacqueline,
Thank you for this fantastic review. We work hard to be sure, we are providing great parts, great quality repairs and great customer service. We also try to be sure we are giving you facts and solutions without charging you for unneeded work. Our customers like you, work very hard for their money. We try to be sure it is spent wisely when it comes to repairs on your auto. Thank you again for the wonderful review. We appreciate you.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Bret D. on 10/26/2012
Bret said this business provided excellent customer service and they got him in and out in a day. He said he had a great experience.
Vehicle: Mazda Tribute
Category: Service
Service Date: 10/22/2012
Review Created: 10/26/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 131 - 140 of 325 in total
0 out of 5


Click a star to enter your rating. 5 stars is the highest.
What makes the place so great (or not) in just a few words.
format mm/dd/yyyy
About You
We only ever display the first letter of your last name.
Your email address is never published on our website. This is for verfication purposes.
By clicking on the button, you agree to the Terms of Service
Send a Message