Japanese Connection Inc

Reviews (315)

rating 4.84858rating 4.84858rating 4.84858rating 4.84858rating 4.84858

Recommend?
99%

ReScore (1) Help16

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New
Improvement
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Original

Hours of Operation

Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat closed
Sun closed
3519 E Boulder St
Colorado Springs, CO 80909-6607
(719) 574-5415
About We strive to get our customers important auto repairs done the same day, with our "express auto service". In most cases, we do. We want to help keep you on schedule
Our "Guaranteed Satisfaction Program" makes sure we stay your Colorado Springs, Top Local Auto Shop.
You receive regular service reminders and we keep track of your vehicle's scheduled maintenance needs, so you don't have to.
Our online database of your repairs through Mitchell 1 On Demand can provide detail service history for your auto repairs and scheduled maintenance. See the link on this page.
We maintain an in house, electronic pictorial history of service. With our "state of the art", photo filing service, we maintain a photo history of your vehicle for all repairs. We will show you your auto repair on our customer monitors, when you come in to pick up your auto or we can email photos to your home or work during the day for verification of needed service.
Service available for Japanese and Korean import and all American, domestic cars and light trucks.
We also offer a great selection of tires.
Colorado Springs "Best Auto Clinic", with the friendliest customer service department in the Springs.

Latest Reviews for Japanese Connection Inc

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Kosal said the people at this business are pretty good. They are helpful and nice.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 10/02/2012
Review Created: 10/05/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Thank you again!
Not only willing to see me after 4:00 on a Friday afternoon but encouraged me to bring my car in when I had coolant concerns. Got me in and out of the service garage quickly with the reassurance that I was back on the road safely. Thanks!
Vehicle: Honda Civic
Service Date: 09/28/2012
Review Created: 09/29/2012 07:58 PM
Kraig H. from Japanese Connection Inc responded on 10/23/2012
Now Julie...You should know by now..we love taking great care of you! LOL...We want to always be able to get you running safely and quickly..even after 4 on Friday. Thank you for being such a great customer...God Bless!
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Micheal B. on 09/26/2012
Michael said this business has good communication, which is unusual. It was made clear and the prices are straightforward.
Vehicle: Honda CR-V
Category: Service
Service Date: 09/24/2012
Review Created: 09/26/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Lynne said they did a great job. She thought she had to have her brake pads replaced. She was all set to have it done. They called to tell her she didn't need to. She just needed to have the air filter replaced. She greatly appreciated their honesty. Paul was sharp and polite. It was a great experience.
Vehicle: Suzuki SX4
Category: Service
Service Date: 09/24/2012
Review Created: 09/26/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Jennifer said she liked this business, because nothing has gone wrong with her vehicle since it's been fixed.
Vehicle: Nissan Altima
Category: Service
Service Date: 09/14/2012
Review Created: 09/25/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
great people
best ever
Vehicle: Hyundai Santa Fe
Service Date: 09/21/2012
Review Created: 09/24/2012 12:33 PM
Kraig H. from Japanese Connection Inc responded on 10/23/2012
Hi Paul,
You are a fantastic customer...We love taking care of your Hyundai and sincerely appreciate your wonderful comments. We hope to always be your auto repair source and hope to always make a great impression..Thanks for your review..You are the best!
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Rex said they have always done a good job taking care of him.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 08/30/2012
Review Created: 09/24/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Brad said this business did everything necessary done and got his vehicle back to him quickly.
Vehicle: Honda Pilot
Category: Service
Service Date: 09/18/2012
Review Created: 09/24/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Wes said the business checked his vehicle, they trouble shot it, they got it fixed, and everything works now.
Vehicle: Subaru Outback
Category: Service
Service Date: 09/18/2012
Review Created: 09/22/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Jane said this business is the best. They are attentive to her needs, helpful, friendly, and very honest. She would definitely recommend this business to others. She had a very pleasant, helpful, and wonderful experience. She is grateful for Paul.
Vehicle: Mazda RX-7
Category: Service
Service Date: 09/18/2012
Review Created: 09/22/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 141 - 150 of 315 in total
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