Japanese Connection Inc
Japanese Connection Inc
Hours of Operation
| Mon | 7:30 AM - 5:30 PM |
|---|---|
| Tue | 7:30 AM - 5:30 PM |
| Wed | 7:30 AM - 5:30 PM |
| Thu | 7:30 AM - 5:30 PM |
| Fri | 7:30 AM - 5:30 PM |
| Sat | closed |
| Sun | closed |
3519 E Boulder St
Colorado Springs, CO 80909-6607
Colorado Springs, CO 80909-6607
(719) 574-5415
Contact send a message
Website www.japaneseconnection.net
About We strive to get our customers important auto repairs done the same day, with our "express auto service". In most cases, we do. We want to help keep you on schedule
Our "Guaranteed Satisfaction Program" makes sure we stay your Colorado Springs, Top Local Auto Shop.
You receive regular service reminders and we keep track of your vehicle's scheduled maintenance needs, so you don't have to.
Our online database of your repairs through Mitchell 1 On Demand can provide detail service history for your auto repairs and scheduled maintenance. See the link on this page.
We maintain an in house, electronic pictorial history of service. With our "state of the art", photo filing service, we maintain a photo history of your vehicle for all repairs. We will show you your auto repair on our customer monitors, when you come in to pick up your auto or we can email photos to your home or work during the day for verification of needed service.
Service available for Japanese and Korean import and all American, domestic cars and light trucks.
We also offer a great selection of tires.
Colorado Springs "Best Auto Clinic", with the friendliest customer service department in the Springs.
Our "Guaranteed Satisfaction Program" makes sure we stay your Colorado Springs, Top Local Auto Shop.
You receive regular service reminders and we keep track of your vehicle's scheduled maintenance needs, so you don't have to.
Our online database of your repairs through Mitchell 1 On Demand can provide detail service history for your auto repairs and scheduled maintenance. See the link on this page.
We maintain an in house, electronic pictorial history of service. With our "state of the art", photo filing service, we maintain a photo history of your vehicle for all repairs. We will show you your auto repair on our customer monitors, when you come in to pick up your auto or we can email photos to your home or work during the day for verification of needed service.
Service available for Japanese and Korean import and all American, domestic cars and light trucks.
We also offer a great selection of tires.
Colorado Springs "Best Auto Clinic", with the friendliest customer service department in the Springs.
38.837009
-104.761261
Latest Reviews for Japanese Connection Inc
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
LUCIANO F. in Colorado Springs, CO on 03/04/2013
Timing Belt
Japanese Connection did a great job on my wife's car changing the timing belt. They even save me ~$100 on a part I didn't need. I'm sure other places would have charge me. Great Job on the car.
Vehicle:
Chrysler PT Cruiser
Service Date:
03/01/2013
Review Created:
03/04/2013 05:50 AM
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
HEATHER C. in Colorado Springs, CO on 03/04/2013
prompt service
This is a new car for a teen, and the comprehensive check of the car was very informative and honest.
Vehicle:
Chevrolet Blazer
Service Date:
02/27/2013
Review Created:
03/04/2013 05:07 AM
Kraig H. from Japanese Connection Inc responded on 03/04/2013
Thank you Heather for your comments. We sincerely appreciate your business at Japanese Connection. We hope to always earn your trust and confidence in the care of your autos.
We would like to ask if there is anything else we can do to make your visits more of a 5 Star Event VS a 4 Star Event? We want you to always be happy about the entire process of getting your auto fixed or checked out.
If you were not 110% happy, we would like to fix that. If you would be willing to let us know and then maybe rescore your experience with us, that would be fantastic.
We just always want to be top rated for our customers satisfaction. Thank you for your response. We appreciate you so much!
We would like to ask if there is anything else we can do to make your visits more of a 5 Star Event VS a 4 Star Event? We want you to always be happy about the entire process of getting your auto fixed or checked out.
If you were not 110% happy, we would like to fix that. If you would be willing to let us know and then maybe rescore your experience with us, that would be fantastic.
We just always want to be top rated for our customers satisfaction. Thank you for your response. We appreciate you so much!
Improvement
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Jason K. in Colorado Springs, CO ReScore Review on 03/11/2013
Jason said this business fixed the dissatisfaction with his previous service but chose not to elaborate on how.
Original Review on 02/25/2013
Jason said he suspected that the business broke a part that they were changing and he had to pay for the part but not the labor. He said overall the business has really good service.
Vehicle:
Subaru Outback
Category:
Service
Service Date:
02/21/2013
Review Created:
02/25/2013
This review was collected via phone interview by Customer Research Inc.
Kraig H. from Japanese Connection Inc responded on 03/04/2013
When removing the ABS Wheel Sensor, we encountered rusty parts and connections. As is normal in Colorado with the snow and ice and chemicals on the road. We were unable to remove the part without breaking. We are always extremely conscious of our customers repair costs. We work hard to always preserve parts that are not damaged or are removed without issue. We hope that Mr. Kollars will remain a Japanese Connection customer and we will work hard to assure him, we always have his best interest in mind.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
TIM B. in Colorado Springs, CO on 02/20/2013
Amazing again
Always concise and accurate information. Outstanding customer service!
Vehicle:
Subaru Forester
Service Date:
02/19/2013
Review Created:
02/20/2013 09:23 PM
Kraig H. from Japanese Connection Inc responded on 03/04/2013
Thanks for the great review Tim. We totally appreciate you so much. It is easy to take excellent care of great customers. Thanks again for your comments!
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
CHARLES B. in Colorado Springs, CO on 02/15/2013
Excellent, as always
Why gild the lilly? Excellent as always in every way.
Vehicle:
Nissan Xterra
Service Date:
02/15/2013
Review Created:
02/15/2013 07:22 PM
Kraig H. from Japanese Connection Inc responded on 02/18/2013
Hi Charles,
I totally love your comment. I haven't heard it in a while. It is such a compliment and we sincerely appreciate you. We work hard to make sure you are taken care of each and every time you come in. Thanks for being such a great customer!
I totally love your comment. I haven't heard it in a while. It is such a compliment and we sincerely appreciate you. We work hard to make sure you are taken care of each and every time you come in. Thanks for being such a great customer!
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
JOAN R. on 02/15/2013
The people and the professionalism.
I can really trust the people at Japanese Connection to do the job right and be friendly and welcoming as well.
Vehicle:
Subaru Forester
Service Date:
02/11/2013
Review Created:
02/15/2013 09:15 AM
Kraig H. from Japanese Connection Inc responded on 02/18/2013
Thank you Joan..We love to take great care of our customers.. from the time they walk in the door, we want the experience to be friendly and reassuring. Wonderful customers like you, make it super easy to be that way. We love taking care of your Forester and look forward to a long and happy relationship. Thank you for your comments. We love hearing from you!
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Helen K. on 02/15/2013
Helen said she thinks they are nice people at this business.
Vehicle:
Honda Civic
Category:
Service
Service Date:
02/11/2013
Review Created:
02/15/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Dorothy K. on 02/15/2013
Dorothy said this business is always able to get her in, they are quick, and they are very honest. She really trusts this business.
Vehicle:
Honda Accord
Category:
Service
Service Date:
02/13/2013
Review Created:
02/15/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Brandon D. on 02/15/2013
Brandon said the owner took care of him personally, after he bought another vehicle. He said he made a list of repairs that needed to be done, a bunch of things that would save him money.
Vehicle:
Toyota Avalon
Category:
Service
Service Date:
02/13/2013
Review Created:
02/15/2013
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Ray L. on 02/15/2013
Ray said they were forgiving at this business and even worked with him when he was late. They washed his vehicle for free and he didn't even ask to have it washed.
Vehicle:
Mitsubishi Eclipse
Category:
Service
Service Date:
02/13/2013
Review Created:
02/15/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 61 - 70 of 309 in total
Reviews with the "Verified by SureCritic Logo" come with our assurance that the reviewer is the actual customer.