Jefferson Auto Service North


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

130 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
94% Business Response
Latest Review about 3 hours ago
CHARLENE M. on 08/16/2017
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"Excellent experience!"
Attention to detail and customer service!
Vehicle: GMC Yukon
Service Date: 08/14/2017
Review Created: 08/16/2017 08:23 PM
KATHY W. on 08/11/2017
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"Excellent Service"
The staff are respectful and friendly. They explained everything and showed me 'areas' that will need to be fixed in the future.
Vehicle: Ford Mustang
Service Date: 08/10/2017
Review Created: 08/11/2017 05:09 AM
ETHAN C. on 08/07/2017
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"Friendly service & professional repairs!"
Friendly, professional & FAST! I won't trust my vehicles to anyone else. Thanks Steve!
Vehicle: Ford F-150
Service Date: 07/27/2017
Review Created: 08/07/2017 09:27 AM
Steve F., owner at Jefferson Auto Service North responded on 08/07/2017

ETHAN THANK YOU VERY MUCH FOR YOU BUSINESS STEVE SR.

Tim B. on 07/24/2017
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Tim said they did everything that he asked and he was out the door early. He was pleased.
Vehicle: Honda Civic
Category: Service
Service Date: 07/22/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 07/26/2017
TIM THANK YOU VERY MUCH WE APPRECIATE YOUR BUSINESS SIR.
HARRY B. on 07/22/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Very unhappy"
I feel when a vehicle is towed into your location, you feel like you have a trapped customer. Then you try to take them for all you can!
Vehicle: Chevrolet Silverado Classic
Service Date: 07/20/2017
Review Created: 07/22/2017 05:50 AM
Steve F., owner at Jefferson Auto Service North responded on 07/26/2017
I CALLED MR BURGER AND TALK TO HIM  WE HAD A LACK OF MISCOMMUNICATION ON OUR PART TO HIM I THINK WE HAVE WORK THIS OUT HE IS COMING BACK MONDAY FOR SOME OTHER WORK TO BE DONE .SORRY FOR THE COMMUNICATION BRAKE DOWN MR BURGER IT'S USUALLY THE PROBLEM   STEVE SR. 
Brian S. on 07/19/2017
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"Fast service "
Fast service. Friendly staff. Best price on oil change I found in covington
Service Date: 07/18/2017
Review Created: 07/19/2017 06:14 AM
Steve F., owner at Jefferson Auto Service North responded on 07/26/2017
BRIAN THANK YOU WE APPRECIATE THANK YOU STEVE SR.
BRIAN S. on 07/19/2017
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"Fast service "
Staff friendly. Fast service good price
Vehicle: Chevrolet Equinox
Service Date: 07/18/2017
Review Created: 07/19/2017 06:12 AM
TONI R. on 07/08/2017
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"Knowledgeable people with friendly/great service"
Knowledgeable people with friendly/great service!!!
Vehicle: Toyota Highlander
Service Date: 07/01/2017
Review Created: 07/08/2017 05:30 AM
Steve F., owner at Jefferson Auto Service North responded on 07/26/2017

TONI THANK YOU WE TRY TO BE THE BEST WE CAN FOR OUR CUSTOMERS STEVE SR.

Akeam D. on 06/30/2017
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Akeam said the business provides good service but they are a little pricey.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 06/28/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 07/26/2017

Akeam I NO WE NOT THE CHEAPEST AND I NO WE NOT THE HIGHEST BUT TO KEEP ASE CERTIFIED TECHNICIANS  WE HAFT TO CHARGE A FAIR PRICE THANK YOU FOR YOUR BUSINESS it is APPRECIATED STEVE SR.

Ben K. on 06/28/2017
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"Excellent service"
Friendly staff, very accommodating, best place in town for an oil change. Make note of anything that might need to be addressed in the future, but no pressure to have it done immediately. Been going here for years with multiple vehicles for oil changes, tire rotations, etc.
Vehicle: Chevrolet Silverado
Service Date: 06/27/2017
Review Created: 06/28/2017 05:12 AM
Steve F., owner at Jefferson Auto Service North responded on 07/26/2017
BEN THANK YOU FOR ALL THE NICE THINGS YOU SAID WE APPRECIATE ALL OF YOUR BUSINESS STEVE SR.
Courtney L. on 06/24/2017
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Courtney said she would recommend the business for service.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 07/26/2017

COURTNEY THANK YOU FOR YOUR BUSINESS STEVE SR. 

Susanna K. on 06/23/2017
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Susanna said the service was great. They kept changing what needed to be done, unless she was just misunderstanding, but they did a good job.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/30/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 07/26/2017

SUSANNA THANK YOU FOR YOUR BUSINESS AND IF YOU EVER NOT SURE OR DON'T UNDERSTAND SOMETHING PLEASE DON'T HESITATE TO ASK FOR  STEVE SR.

Steve B. on 06/20/2017
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Steve said this business was very prompt and concise. It was a good experience. They always do a great job and they are good for the community.
Vehicle: Chevrolet Uplander
Category: Service
Service Date: 06/19/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 07/26/2017

STEVE THANK YOU WE TRY VERY HARD AND WE  APPRECIATE YOUR BUSINESS STEVE SR. 

Taylor B. on 06/15/2017
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Taylor said the business deals with issues promptly. The staff is friendly and polite. They offer reasonable prices.
Vehicle: Ford Taurus
Category: Service
Service Date: 06/03/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 06/16/2017

TAYLOR THINK YOU VERY MUCH WE APPRECIATE THAT        STEVE SR OWNER.  

Thomas M. on 06/14/2017
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Thomas said he did a lot of waiting at this business but he has more front end work to be done than he realized.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 06/16/2017

THOMAS SORRY IT TOOK SO LONG TO CHECK YOUR VEHICLE OUT BUT WE WANTED TO GIVE YOU A CORRECT QUOTE ON YOUR TRUCK STEVE SR OWNER.

Skyler G. on 06/07/2017
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Skyler said the business was great.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 06/03/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 06/14/2017

SKYLER THANK YOU WE APPRECIATE THAT A LOT STEVE SR OWNER.

FRANK R. on 06/03/2017
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"Friendly professional service."
Car was ready on time. Problems solved! I will go back
Vehicle: Mercury Mountaineer
Service Date: 05/04/2017
Review Created: 06/03/2017 04:42 AM
Steve F., owner at Jefferson Auto Service North responded on 06/14/2017

MR. FRANK THANK YOU FOR YOUR BUSINESS IT IS APPRECIATED STEVE SR.

ROGER M. on 06/02/2017
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"Customer service outstanding "
Excellent staff. Explaining in detail about how the vehicle problem will be solved.
Vehicle: Ford Pickup
Service Date: 06/01/2017
Review Created: 06/02/2017 09:03 PM
Steve F., owner at Jefferson Auto Service North responded on 06/14/2017

ROGER MY GUYS WILL BE GLAD TO HERE THE THING YOU SAID THANK YOU FOR YOUR BUSINESS STEVE SR.

Talsula W. on 05/24/2017
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Spoke with Kiesha. She said this business did an excellent job.
Vehicle: Chrysler 300
Category: Service
Service Date: 04/11/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 06/14/2017

KEISHA THANK YOU FOR YOUR BUSINESS STEVE SR,OWNER

Susan W. on 05/24/2017
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Susan said they are excellent, fast, and friendly. She has been going there for a long time.
Vehicle: Ford F-150
Category: Service
Service Date: 05/22/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 06/14/2017

SUSAN WE APPRECIATE YOUR LOYALTY AND THANK YOU FOR YOUR BUSINESS STEVE SR. OWNER

Displaying Review 1 - 20 of 130 in total