Jesse Britt's Automotive


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

877 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.7500025/5Overall Rating 3.7500025/5Overall Rating 3.7500025/5rating 3.7500025rating 3.7500025
Original
Overall Rating 1.7499975/5rating 1.7499975rating 1.7499975rating 1.7499975rating 1.7499975
97% Would Recommend
Latest Review about 23 hours ago
BERNETTA H. on 08/17/2017
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"Always pleasant. Kindness and helpful"
Thanks for everything
Vehicle: Toyota Camry
Service Date: 07/28/2017
Review Created: 08/17/2017 01:56 PM
VALERIE W. ReScore Review on 08/16/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Much better"
After a not so great experience the manager,Jeff, called and took measures to make things right. I certainly appreciate his efforts and will continue to take my business here.
Vehicle: Ford Focus
Service Date: 08/14/2017
Review Created: 08/15/2017 09:53 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Very unhappy won't be back"
These people have no idea what customer service is!!!
Vehicle: Ford Focus
Service Date: 08/14/2017
Review Created: 08/15/2017 09:53 AM
Jeff Lawrence a. at Jesse Britt's Automotive responded on 08/16/2017

I HAVE TAKLKED WITH THE MOTHER AND EXPRESSED SOME OPTIONS.  PLEASE CONTACT VALERIE TO SEE ABOUT A RESCORE

VINCENT T. on 08/14/2017
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"GREAT JOB"
did my front wheel alignment on my yukon and finished ahead of time. great quick service
Vincent T
Vehicle: GMC Yukon XL
Service Date: 08/14/2017
Review Created: 08/14/2017 08:35 PM
RICHARD F. on 08/11/2017
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"Great service and price!"
Jesse Britt's Automotive is a great place to get your car serviced. We had a quote of $2,000 to fix an air conditioner from another shop. Jesse Britt's replaced a solenoid and fixed the A/C for under $200!
Vehicle: Mercedes-Benz E350
Service Date: 08/10/2017
Review Created: 08/11/2017 06:34 AM
RED C. on 08/10/2017
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"Service"
outstanding as usual, fast and friendly.
Vehicle: Dodge Ram Van
Service Date: 08/09/2017
Review Created: 08/10/2017 06:04 AM
Brendan L. on 08/08/2017
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Brendan said the price was high but they did a good job.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 08/07/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
BOBBIE W. on 08/02/2017
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"great customer service"
very nice people and they know what they are doing.
Vehicle: Ford Escape
Service Date: 08/02/2017
Review Created: 08/02/2017 09:35 PM
Christine W. on 08/02/2017
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Christine said they got everything done right, and finished in a timely manner.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 08/01/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Lance M. on 08/01/2017
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and professionalism"
When you come to work you're going to have to come through aviation Parkway because a transformer blew in front of the main building or should I say it right at the main entrance
Service Date: 07/24/2017
Review Created: 08/01/2017 04:37 PM
herman s. on 07/31/2017
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"Excellent Service "
Acuator went out on my car. Went to dealership who wanted to charge me over $500.00 & keep my car several days.. Jesse Britt's fixed it for a 4th of the cost & fixed it in 1 day. Referrals to Jessie Britt always!
Service Date: 07/25/2017
Review Created: 07/31/2017 01:25 PM
JOYCLYN J. on 07/29/2017
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" Great experience"
Employees are very friendly and SVC is fast. Expecially Carol and Jeff they treat all there customers with the same respect.
Vehicle: Chevrolet Sonic
Service Date: 07/15/2017
Review Created: 07/29/2017 06:01 PM
Stephen B. on 07/29/2017
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Spoke with Alison. She said it was friendly, fast service, and a good price.
Vehicle: Honda Odyssey
Category: Service
Service Date: 07/27/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
MICHEAL M. on 07/27/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Disappointed Customer!!!!!!!!!"
Sensor alert light came on Monday following repair on Saturday, returned following Saturday, was told no one had time, took 10 minutes for Discount Tire and NO CHARGE!!!!!!!
Vehicle: Lincoln Town Car
Service Date: 07/15/2017
Review Created: 07/27/2017 04:58 PM
AMOS B. on 07/27/2017
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"Car Service "
As usual, Jeff and Carol were courteous and friendly. The basic car service was done well and in good time. Keep up the good work.
Vehicle: Nissan Altima
Service Date: 07/13/2017
Review Created: 07/27/2017 04:07 PM
CLAIRE C. on 07/27/2017
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"Quick, reasonable, and courteous."
Very helpful, got me in and out in no time. Will definitely go back.
Vehicle: Ford F-150
Service Date: 07/26/2017
Review Created: 07/27/2017 09:34 AM
JANICE B. on 07/27/2017
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"Service "
Honest and friendly
Vehicle: Hyundai Elantra
Service Date: 07/21/2017
Review Created: 07/27/2017 05:23 AM
KATHY K. on 07/27/2017
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"Car is happy now with its Tune up"
Made a appointment for a tune up, was in and out really quick. Jeff is always gives the best customer service.,
Vehicle: Dodge Caliber
Service Date: 07/17/2017
Review Created: 07/27/2017 12:04 AM
Jimmy C. on 07/20/2017
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Jimmy said the alignment was not right and he had to take his vehicle back. They used his warranty alignment, instead of correcting the regular alignment.
Vehicle: Dodge Charger
Category: Service
Service Date: 06/30/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Sophia H. on 07/19/2017
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Sophia said the business provides good service.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 06/30/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Eric T. on 07/19/2017
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Eric said he would recommend this business for service.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 06/30/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 877 in total