Jim Click Hyundai Auto Mall


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1216 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.3333367/5Overall Rating 4.3333367/5Overall Rating 4.3333367/5Overall Rating 4.3333367/5rating 4.3333367
Original
Overall Rating 2.2963/5Overall Rating 2.2963/5rating 2.2963rating 2.2963rating 2.2963
94% Would Recommend
100% Business Response
Latest Review about 2 hours ago
PAMELA/GERALD F. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always helpful"
The service people at Jim Click Hyundai are always friendly and anxious to help. They return to the waiting area to keep one posted on the progress of repairs.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/21/2017 04:08 PM
Rozella C. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Treated with respect and trust"
Excellent service and staff
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/21/2017 11:22 AM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/21/2017

Thank you for taking time and filling out the 5 Star review, we appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Verified Customer on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work"
Very friendly knowledgeable people.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/21/2017 10:15 AM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/21/2017

Thank you for taking time and filling out the 5 Star review, we appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Amy W. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car repair"
Fixed on short notice.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/20/2017 04:15 PM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/21/2017

Thank you for taking time and filling out the 5 Star review, we appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Verified Customer on 07/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Replace battery"
I was not told how long it would take and they told me they would come in and let me know the state of my battery before replacing it.
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 07/17/2017
Service Type: Repair
Review Created: 07/20/2017 02:00 PM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/21/2017

My apologies regarding the long time for your service experience, i will make sure i share this information with our team and so have better communication with our customers about the memory reset. We appreciate your time, business, feedback and the review! Thank you!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Eric G. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
They always get my car done correctly and in a timely manner the first time.
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 06/23/2017
Service Type: Maintenance
Review Created: 07/19/2017 11:39 AM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/19/2017

Thank you for taking time and filling out the 5 Star review, we appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
John C. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent staff"
You will be happy with the service team at the Auto Mall Hyundai
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 07:26 PM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/19/2017

Thank you for taking time and filling out the 5 Star review, we appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Eugene S. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone there wants to help you and that shows"
I plan on attending again and look forward to the next service time thank you
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/18/2017 03:42 PM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/19/2017

Thank you for taking time and filling out the 5 Star review, we appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Verified Customer on 07/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Courtesy "
Always courteous
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 01:07 PM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/19/2017

Thank you for taking time and filling out the review, we appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Jack D. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Hyundai Service at Automall"
The service department goes out of there way to give you great service. One of the reason we keep buying cars there.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 10:30 AM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/19/2017

Thank you for taking time and filling out the 5 Star review, we appreciate all the great feedback, your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Carolyn J. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service"
Good customer service
Service person explained everything that was done to the car and let me know what to expect on my next service visit
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/18/2017 04:56 AM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/19/2017

We appreciate all the great feedback, thank you for taking time and filling out the 5 Star review. Your time, business and loyalty is very important to our team!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
ANDREW S. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good work JCAT"
Jim Click is one of the most reliable places to go to either fix a car or buy a car. They are very nice to they're customers and very understanding. I give a full 5 star rateing to this team for keeping Tucson motorist on the road and happy.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 07/11/2017
Service Type: Repair
Review Created: 07/17/2017 04:29 PM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/18/2017

Thank you for taking time and filling out the 5 Star review, we appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Joseph F. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Collision shop and auto maintenance shop"
Routine auto maintenance is excellent. However, timely service on part ordered was terrible. It took over 30 days for a very insignificant part ordered which seems a bit excessive for a dealership as large and well established as Jim Click.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 07/17/2017 12:56 PM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/18/2017

My apologies that the part took a very long time, i will share this information with our team to make sure we are able to fix this problem in the future. We appreciate your time, business and loyalty. Thank you for your feedback and for filling out the 5 star review!  

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Donna S. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
Will always come back for great service!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/15/2017 11:39 AM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/15/2017

Thank you for taking time and filling out the 5 Star review, we appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Ken B. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine maintenance "
Took my 2010 Santa Fe in for routine maintenance and an oil change. Took about an hour. No major surprises. Staff are friendly and attentive, especially Uriah, my service consultant. He pointed out some things that need to be addressed in the future (tires). Overall service was great.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/15/2017 08:40 AM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/15/2017

Thank you for taking time and filling out the 5 Star review, we appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Verified Customer on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer service is Jim Click's staff priority."
Prompt, friendly and accommodating service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/14/2017 06:47 PM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/15/2017

We appreciate all the great feedback, our goal is to provide excellent customer service all the time. Thank you for taking time and filling out the 5 Star review, your time and business is very important to our team!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Mary M. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous staff"
I have been coming to this dealership for over 10 years, alway quality service and staff
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/11/2017
Service Type: Repair
Review Created: 07/14/2017 12:39 PM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/15/2017

We appreciate all the great feedback, Thank you for taking time and filling out the 5 Star review, your time. loyalty and business is very important to us!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Verified Customer on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They checked the car over and found a burned out tail light that I hadn't noticed and fixed it free of charge."
All ok
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/11/2017
Service Type: Repair
Review Created: 07/14/2017 11:08 AM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/15/2017

Thank you for taking time and filling out the 5 Star review, we appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Indravadan D. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with smile"
yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/13/2017 07:22 PM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/15/2017

Thank you for taking time and filling out the 5 Star review, we appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Rebecca F. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I really like getting my maintenance here, the employees are always friendly and attentive. I also feel confident in the work they do.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 07/03/2017
Service Type: Maintenance
Review Created: 07/11/2017 09:25 PM
Eric S. at Jim Click Hyundai Auto Mall responded on 07/12/2017

Thank you for taking time and filling out the 5 Star review, we appreciate your time, comments and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850
Displaying Review 1 - 20 of 1216 in total